Jobs in the United States

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Added 2 mins ago
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210 Database Engineer 3
ARSIEM
Annapolis Junction, MD
- $171,000 to $191,000 USD / year
Lead development of databases, database parser software, and database loading software
Added 2 mins ago
Senior Highway Design Engineer
CDR Maguire
Warrendale, PA
…the work of others. The position will function as a project manager/work group leader in the development of PS&E packages and/or a portion of PS&E packages. It is expected the position may…
Added 2 mins ago
Senior Highway Design Engineer
CDR Maguire
Mechanicsburg, PA
…the work of others. The position will function as a project manager/work group leader in the development of PS&E packages and/or a portion of PS&E packages. It is expected the position may…
Added 2 mins ago
Senior Highway Design Engineer
CDR Maguire
Allentown, PA
…the work of others. The position will function as a project manager/work group leader in the development of PS&E packages and/or a portion of PS&E packages. It is expected the position may…
Added 2 mins ago
SQA Tester (Remote)
GovCIO
Harrisburg, PA
Experience in the software development lifecycle
Added 2 mins ago
Software Engineering, Team Manager
Pearson
Harrisburg, PA
…customer outcomes. Also known in the market as: Engineering Manager; Software Development Manager; Technology Manager; Software Engineering People…
Added 3 mins ago
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Life Sciences MedTech Commercial, Management Consulting Senior Manager
Accenture
Pittsburgh, PA · Philadelphia, PA
- $132,500 to $338,300 USD / year
This is not a delivery-only role. We are looking for a commercially driven Senior Manager who can walk into a room with a Business Unit President or General Manager, earn their trust, and…
Added 3 mins ago
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Life Sciences MedTech Commercial, Management Consulting Principal Director
Accenture
Pittsburgh, PA · Philadelphia, PA
- $163,000 to $434,000 USD / year
Establish and manage business development pipeline of new client engagements across the MedTech industry - including top OEMs and digital health companies
Added 3 mins ago
Sales Engineering Management
Trimble Inc
Philadelphia, PA
…team and revolutionize how global freight networks operate? As Manager/Director of Sales Engineering for Transporeon, a Trimble Company, you will lead high-impact revenue cycles, cultivate…
Added 3 mins ago
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Software Development Engineer
Remitly, Inc.
United States
- $144,000 to $180,000 USD / year
Under the supervision of the Engineering Manager, the Software Development Engineer will serve as a core member of an engineering team to design the vision and roadmap of the software…
Added 4 mins ago
CV
Assistant General Manager 1
Costa Vida
Lehi, UT
- $45,000 to $55,000 USD / year
At Costa Vida, we serve AMAZING. A Costa Vida Assistant General Manager 1 is responsible for the performance of all activities within the restaurant they are assigned to manage. All…
Added 5 mins ago
Software Engineer III
San Manuel
Highland, CA
Under the direction of the Manager, Development Studio, the Software Engineer III is responsible for providing technical leadership and strategic guidance for complex software initiatives,…
Added 6 mins ago
Software Engineer- AI Agents / Generative AI
PNC
Strongsville, OH · Pittsburgh, PA
…an opportunity to contribute to the company’s success. As a Software Engineer within PNC's Technology organization, you will be based in Pittsburgh, PA or Cleveland,…
Added 10 mins ago
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Project Manager
Actalent
Mcminnville, OR
- $43 to $58 USD / hour
Job Title: Project ManagerJob DescriptionThe Project Manager will oversee complex manufacturing programs from order through delivery, serving as the primary point of contact for customers…
Added 10 mins ago
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Manager, Software Development - Web & Mobile Applications
Trupanion
Seattle
- $150,000 to $160,000 USD / year
Trupanion is seeking a Software Development Manager to lead teams responsible for building, operating, and evolving Trupanion's customer-facing web and mobile experiences. This role is…
Added 11 mins ago
UG
Per Diem Ambulatory Service Representative II ASC Kelsey-Seybold Clinic
UnitedHealth Group
Houston, TX
- $18 to $32 USD / hour
Performs other duties as assigned by the site manager
Added 11 mins ago
UG
Senior Full Stack Software Engineer
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
This role requires the ability to architect innovative solutions and coordinate development across multiple projects within Enterprise Information Security and reports to the Senior Manager…
Added 11 mins ago
UG
Per Diem ASR II: Kelsey-Seybold Clinic NW Campus
UnitedHealth Group
Houston, TX
- $18 to $32 USD / hour
Performs other duties as assigned by the site manager
Added 13 mins ago
Senior Project Manager - Oncology (U.S., Canada)
Worldwide Clinical Trials Holdings, Inc.
Remote, United States
Make an Impact as a Senior Project Manager at Worldwide
Added 13 mins ago
Software Engineer - Mainframe/COBOL
Regions
Hoover, AL · Charlotte, NC · Atlanta, GA
At Regions, the Software Engineer oversees application development, modification, and maintenance of applications. This position monitors system applications, ensures systems run smoothly,…
Added 14 mins ago
Manager, Marketing Operations
Natera
Remote, United States
We are seeking a Manager, Marketing Operations to build and run the systems,
Added 14 mins ago
HR Manager – Training and Development (Clerk of Court and Comptroller)
Miami-Dade County
FL
…Reporting to the Division Director, Training and Compliance, the HR Manager – Training and Development plans, designs, delivers, and evaluates training and development programs for over…
Added 19 mins ago
Sr Director Product Management - Provider Experience & Solutions
Dexcom
San Diego
…the roadmap, and the execution for Dexcom’s provider-facing software portfolio, and you will lead and grow the product team that delivers it. If you want to shape how a category-defining…
Added 19 mins ago
Senior Data Engineer, Data Platforms and Integrations
Global Partners
Newton, MA
Professional Development – We value lifelong learning and have many internal development programs and access to other on-demand learning for continued career growth.
Added 27 mins ago
Engineer II, Product Development Design, Air Manufacturing Innovation
Air MI
St. Charles, MO
As a Product Development Engineer II, Design, you will join the Design Engineering team at Air Manufacturing Innovation and report to the Manager, Product Development Engineering, Design.…

Fello

Customer Experience & Value Manager

Remote, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

About Fello:

Fello is a profitable, hyper-growth, VC-backed B2B SaaS company building the agentic real estate platform of the future. Our platform combines data intelligence, marketing automation, and conversational AI to help real estate teams engage smarter and scale faster. At the center of it is Felix, our AI teammate, which takes real work off a team's plate - running follow-up across calls, texts, and emails today, with more of the team's day-to-day work coming next. We're not another tool in the stack. We're the system that powers it - learning, adapting, and executing in real time so teams can focus on growth, not guesswork. If you're excited about building an AI product that's changing how an entire industry works, you'll fit right in.

About You:

You’re a customer-focused, technically curious problem solver who enjoys understanding how technology works and helping customers achieve meaningful results. You combine strong communication skills with an analytical mindset, allowing you to investigate challenges, identify solutions, and translate complex information into actionable recommendations. You understand that delivering customer value goes beyond building relationships. It’s about helping customers effectively leverage technology, optimize their workflows, and achieve measurable business outcomes. You thrive in a fast-paced, evolving environment where technology, AI, and customer needs are constantly changing.

You Will:

Drive customer value and retention – Help customers maximize their investment in Fello by driving product adoption, improving utilization, and supporting long-term success.
Demonstrate measurable customer success – Leverage platform analytics, engagement metrics, and performance data to demonstrate ROI, identify opportunities for improvement, and reinforce the value of Fello.
Be a technical, solution-focused partner – Investigate customer challenges, troubleshoot platform issues, identify potential root causes, and drive solutions through resolution, collaborating with technical teams when needed.
Optimize AI-powered workflows – Help customers effectively leverage Fello’s AI capabilities, automation, integrations, and platform configurations to improve efficiency and performance.
Provide strategic guidance and coaching – Understand customer business operations, identify process inefficiencies, and recommend practical changes that improve results.
Proactively manage customer health – Monitor adoption, engagement, and performance trends to identify risks early and implement strategies that reduce churn.
Collaborate and advocate – Partner with Product, Engineering, Support, and other internal teams to address customer needs, share actionable feedback, and improve the overall customer experience.

You Have:

Proven experience in Customer Success, Technical Account Management, Solutions Consulting, or a related customer-facing SaaS role.
Strong technical aptitude with hands-on experience navigating SaaS platforms, CRM systems, integrations, and automation technologies.
Analytical and troubleshooting skills, including the ability to investigate technical issues, identify root causes, and recommend effective solutions.
Familiarity with AI-powered technologies and their application in improving business processes and workflows.
The ability to interpret customer data, product analytics, and performance metrics to develop actionable recommendations.
A consultative approach to customer relationships, with the ability to understand business needs and influence positive outcomes.
Excellent communication skills, including the ability to explain technical concepts clearly to nontechnical audiences.
Strong organizational skills, a proactive ownership mindset, and the ability to manage competing priorities in a collaborative environment.

Preferred Qualifications:

Experience supporting AI-powered SaaS products, particularly within real estate technology or marketing automation.
Knowledge of real estate industry operations, sales workflows, and CRM best practices.
Experience troubleshooting software integrations, data synchronization, or automated workflows, with familiarity in tools such as Zapier, API Nation, and custom email domain configurations being a plus.
A demonstrated track record of improving customer retention, product adoption, or measurable business outcomes.

Our Benefits:

Competitive Compensation: Attractive salary and benefits package.
Flexible Work Environment: Fully remote work with flexible hours to promote work-life balance.
Professional Growth: Opportunities for career advancement and professional development.
Health & Wellness: Comprehensive health, dental, and vision insurance plans.
Paid Time Off: Generous PTO and paid holidays to recharge and relax.
Collaborative Culture: A supportive team environment that values innovation and collaboration.
Equity Options: Opportunity to own a part of Fello and share in our success.
Cutting-Edge Projects: Work on innovative products that leverage AI and advanced technologies.

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