Jobs in the United States

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Added just now
Senior Territory Manager, Sales (Boston)
eSentire
Boston, MA
…security. At eSentire, we're building a cutting-edge AI Security Operations Platform that will amplify human expertise, not replace it, creating a workplace where innovation meets…
Added 5 mins ago
Go-To-Market Leader: Data Analytics - Life Sciences
Experis USA
WI
Experience leading Data & AI initiatives supporting clinical development, drug discovery, commercial analytics, real-world evidence, regulatory operations, or supply chain transformation.
Added 6 mins ago
A
Project Manager
Actalent
Mcminnville, OR
- $43 to $58 USD / hour
…point of contact for customers while coordinating engineering, operations, logistics, supply chain, and leadership teams. This role focuses on managing multiple engine and technical…
Added 7 mins ago
T
Software Architect - Insurance Platforms
Trupanion
Seattle
- $170,000 to $190,000 USD / year
Improve system reliability, performance, maintainability, operations, and security across insurance platforms through influence and direct contribution.
Added 7 mins ago
UG
Senior Full Stack Software Engineer
UnitedHealth Group
Eden Prairie, MN
- $91,700 to $163,700 USD / year
…and advancing our in-house developed product for our Security Operations Center. This product's main objective is to organize, streamline, and automate work for our operational teams that…
Added 8 mins ago
Senior Machine Learning Engineer
Themis Solutions Inc.
Remote, United States
Collaborate cross-functionally with engineering, product management, operations, and data science to identify new ML-driven features for Clio customers
Added 9 mins ago
A
CNC Machinist
Aerotek
Newberg, OR
- $32 to $40.32 USD / hour
…join our team, specializing in CNC Horizontal Mill (4-axis) operations. You will perform various machining processes, programming, and setups on a variety of machine tools. The role…
Added 13 mins ago
Ice Rink Client Service Manager
SPS North America
NY
Oversee all daily rink operations to maintain a safe, clean, and welcoming environment for guests and staff.
Added 14 mins ago
Deployment Strategist
PhysicsX
NY
Build AI-enabled tooling to make account operations faster and more scalable
Added 14 mins ago
J
Environmental Health & Safety (EHS) Manager
Jobot
Downey, CA
- $108,000 to $140,000 USD / year
…by decades of industry success and a nationwide network of operations. Combining the resources and stability of a major organization with the values of a family-owned business, they have…
Added 15 mins ago
Business Development Rep
Reltio
United States
…services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce…
Added 15 mins ago
HR Coordinator – MICTX Supply Chain
GE Precision Healthcare LLC
United States
…position partners across Human Resources, Labor Relations, People Operations and Talent Acquisition and handles sensitive information with…
Added 16 mins ago
Material Handler 3 ( 1A Sun- Tues, every other Wednesday, Can work anytime from 5am-5pm )
Dexcom
Mesa
You will perform all responsibilities associated with the Material Handler 2 role and serve as a resource for warehouse operations.
Added 16 mins ago
Manufacturing Technician 2 ( Monday - Friday 2:30 PM - 11:00 PM )
Dexcom
San Diego
You work effectively in cross-functional teams and build strong partnerships with engineers, technicians, and operations personnel.
Added 16 mins ago
Manufacturing Associate 3 ( Monday - Friday 2:30PM - 11:00PM )
Dexcom
San Diego
In this role, you'll bring your manufacturing expertise to support daily operations, troubleshoot issues, identify process improvements, and help train and mentor team members. You'll work…
Added 16 mins ago
Manager Purchasing
Dexcom
Mesa
You will direct purchasing operations, including procurement execution, supplier escalations, risk management, and inventory optimization.
Added 16 mins ago
Director of Engineering
Pennant Services, Inc.
Remote, United States
Represent Application Development with clinical, operations, finance, and IT leaders; translate business priorities into engineering plans and engineering constraints into business terms
Added 16 mins ago
BAI – Senior Manager, US Forecasting, Oncology
Amgen USA Inc.
CA · Deerfield, IL
Added 17 mins ago
Supply Chain Lead
Highspring
IL
Join a team of talented professionals with deep supply chain, operations, and transformation experience to help clients solve complex business challenges and unlock measurable value. We…
Added 18 mins ago
Data Scientist II
Public Storage
Burbank, CA
…capital allocation (acquisitions, development and finance), or operations. You’ll be part of their planning, shape the questions, and build the models they rely…
Added 18 mins ago
Sales Engineer, VisionLink Full Fleet Solutions
Westminster, CO · Chicago, IL · Peoria, IL · Irving, TX
…showcase VisionLink as the single pane of glass for mixed fleet operations. Working alongside Account Executives and Dealer Sales Representatives, this individual plays a critical role in…
Added 19 mins ago
Business Technology Architect
CliftonLarsonAllen LLP
Houston, TX · Nashville, TN · Boise, ID · Connection Center-Charlotte, NC · Atlanta, GA · Cedar Rapids, IA · Tampa, FL
Added 21 mins ago
VP, Senior AI Security Engineer
MUFG Bank, Ltd.
Jersey City, NJ · Tampa, FL
…experience to build AI agents that automate and enhance security operations while adhering to enterprise security, compliance, and risk management…
Added 21 mins ago
UG
Senior Information Security Engineer
UnitedHealth Group
Plymouth, MN
- $91,700 to $163,700 USD / year
As a Senior Information Security Engineer on our Security Operations Engineering team, you will play a critical role in designing, deploying, and maintaining enterprise web application…
Added 22 mins ago
NM
Clinical Pharmacist - Central Operations and Telemetry, Full Time, Variable shifts
Northwestern Memorial Healthcare
Huntley, IL
- $58 to $84.1 USD / hour
- Full-time

Fello

Customer Experience & Value Manager

Remote, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

About Fello:

Fello is a profitable, hyper-growth, VC-backed B2B SaaS company building the agentic real estate platform of the future. Our platform combines data intelligence, marketing automation, and conversational AI to help real estate teams engage smarter and scale faster. At the center of it is Felix, our AI teammate, which takes real work off a team's plate - running follow-up across calls, texts, and emails today, with more of the team's day-to-day work coming next. We're not another tool in the stack. We're the system that powers it - learning, adapting, and executing in real time so teams can focus on growth, not guesswork. If you're excited about building an AI product that's changing how an entire industry works, you'll fit right in.

About You:

You’re a customer-focused, technically curious problem solver who enjoys understanding how technology works and helping customers achieve meaningful results. You combine strong communication skills with an analytical mindset, allowing you to investigate challenges, identify solutions, and translate complex information into actionable recommendations. You understand that delivering customer value goes beyond building relationships. It’s about helping customers effectively leverage technology, optimize their workflows, and achieve measurable business outcomes. You thrive in a fast-paced, evolving environment where technology, AI, and customer needs are constantly changing.

You Will:

Drive customer value and retention – Help customers maximize their investment in Fello by driving product adoption, improving utilization, and supporting long-term success.
Demonstrate measurable customer success – Leverage platform analytics, engagement metrics, and performance data to demonstrate ROI, identify opportunities for improvement, and reinforce the value of Fello.
Be a technical, solution-focused partner – Investigate customer challenges, troubleshoot platform issues, identify potential root causes, and drive solutions through resolution, collaborating with technical teams when needed.
Optimize AI-powered workflows – Help customers effectively leverage Fello’s AI capabilities, automation, integrations, and platform configurations to improve efficiency and performance.
Provide strategic guidance and coaching – Understand customer business operations, identify process inefficiencies, and recommend practical changes that improve results.
Proactively manage customer health – Monitor adoption, engagement, and performance trends to identify risks early and implement strategies that reduce churn.
Collaborate and advocate – Partner with Product, Engineering, Support, and other internal teams to address customer needs, share actionable feedback, and improve the overall customer experience.

You Have:

Proven experience in Customer Success, Technical Account Management, Solutions Consulting, or a related customer-facing SaaS role.
Strong technical aptitude with hands-on experience navigating SaaS platforms, CRM systems, integrations, and automation technologies.
Analytical and troubleshooting skills, including the ability to investigate technical issues, identify root causes, and recommend effective solutions.
Familiarity with AI-powered technologies and their application in improving business processes and workflows.
The ability to interpret customer data, product analytics, and performance metrics to develop actionable recommendations.
A consultative approach to customer relationships, with the ability to understand business needs and influence positive outcomes.
Excellent communication skills, including the ability to explain technical concepts clearly to nontechnical audiences.
Strong organizational skills, a proactive ownership mindset, and the ability to manage competing priorities in a collaborative environment.

Preferred Qualifications:

Experience supporting AI-powered SaaS products, particularly within real estate technology or marketing automation.
Knowledge of real estate industry operations, sales workflows, and CRM best practices.
Experience troubleshooting software integrations, data synchronization, or automated workflows, with familiarity in tools such as Zapier, API Nation, and custom email domain configurations being a plus.
A demonstrated track record of improving customer retention, product adoption, or measurable business outcomes.

Our Benefits:

Competitive Compensation: Attractive salary and benefits package.
Flexible Work Environment: Fully remote work with flexible hours to promote work-life balance.
Professional Growth: Opportunities for career advancement and professional development.
Health & Wellness: Comprehensive health, dental, and vision insurance plans.
Paid Time Off: Generous PTO and paid holidays to recharge and relax.
Collaborative Culture: A supportive team environment that values innovation and collaboration.
Equity Options: Opportunity to own a part of Fello and share in our success.
Cutting-Edge Projects: Work on innovative products that leverage AI and advanced technologies.

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