Jobs in the United States

25+ jobs

Save this search

Added 19 mins ago
Manager of CISCO Telcom Engineering
Staples
Framingham, MA
The Manager of Telecom leads the day-to-day operations, support, financial oversight, and vendor management of the company’s telecommunications environment. This role manages telecom…
Added 19 mins ago
Sr Account Manager, EdTech
Amazon
Boston, MA
…organization helping EdTech ISVs operate and innovate on the AWS platform. Do you have the business savvy to lead a cross-functional team that includes specialists, solution architects,…
Added 19 mins ago
C
Cybersecurity Engineer
CBRE
Boston, MA
- $95,000 to $100,000 USD / year
The mission of the individual in this role is to apply strong cybersecurity engineering knowledge to mitigate cyber security risk with a focus on Secrets Management. Working under the…
Added 19 mins ago
SAP Tech Lead (App dev, BTP, Integration, SAP AI)-Senior Manager
PwC
Boston, MA
…across SAP application development, SAP Business Technology Platform, integration, and SAP AI within our Advisory practice. As a Senior Manager you will lead large projects, bring sound…
Added 19 mins ago
Solutions Architect - Nutanix Database Service
Nutanix
Boston, MA
In this role, you will report to the Manager, Systems Engineering. The position is fully remote within the United States, offering high flexibility, but requires the ability to travel up to…
Added 22 mins ago
Product Manager - Conversational AI &Performance Support
Apple
Cupertino, CA
…experiences and drive business outcomes. We are seeking a Product Manager toown the roadmap for real-time, conversational AI guidance that enables seller performance and skill development,…
Added 25 mins ago
J
Senior Product Manager - Billing Core
Jobgether
Remote, United States
- $140,000 to $220,000 USD / year
As a Senior Product Manager, you will own the product vision and strategy for a critical billing and revenue management platform serving telecommunications and communications service…
Added 25 mins ago
Senior Engineering Manager
Jobgether
Remote, United States
This is an opportunity to lead two critical engineering teams responsible for building and maintaining the technology foundations that power a growing software platform. As Senior…
Added 25 mins ago
J
Platform Experience Product Manager
Jobgether
Remote, United States
- $114,500 to $148,800 USD / year
The Platform Experience Product Manager will play a pivotal role in shaping and delivering a unified digital platform experience across a diverse portfolio of SaaS products. This position…
Added 25 mins ago
J
Group Product Manager
Jobgether
Remote, United States
- $106,400 to $161,400 USD / year
The Group Product Manager will lead a portfolio of connected products and initiatives, combining strategic product ownership with hands-on leadership and team development. This role is…
Added 25 mins ago
Customer Experience & Value Manager
Jobgether
Remote, United States
As a Customer Experience & Value Manager, you will play a key role in driving customer satisfaction, product adoption, and long-term retention within a fast-growing SaaS environment. You…
Added 47 mins ago
Financial Services - Technology Consulting - Product Manager - Senior - NYC
EY
New York, NY
The goal is to support our clients in transforming their businesses through product management. As a Product Manager, you will work with multidisciplinary feature teams, including user…
Added 47 mins ago
Financial Services - Technology Consulting - Product Manager - Manager - NYC
EY
New York, NY
The goal is to help our clients transform their businesses through AI-enabled product management. As a Product Manager, you will work with multidisciplinary feature teams, including user…
Added 50 mins ago
B
Product Manager
Bland
San Francisco, CA
- $135,000 to $200,000 USD / year
Bland is hiring a Product Manager to lead our voice AI research product area and own how developers build with Bland through code.
Added 59 mins ago
J
Contracts Manager (Procurement)
Jobgether
Remote, United States
- $120,300 to $180,500 USD / year
As a Contracts Manager (Procurement), you will oversee the full procurement and inbound contracting lifecycle for a growing technology organization specializing in software, SaaS, and…
Added 1 hour ago
Senior Manager, Enterprise Network and Telecommunications
Vail Resorts
WY
The Senior Manager, Enterprise Network and Telecommunications is responsible for leading the teams that operate and secure the organization's enterprise network, network-security,…
Added 1 hour ago
Product Manager (CMC expertise)
Docuvera Software Corporation
Remote, United States
We're seeking a Product Manager who can bring CMC expertise. As a Product Manager, you’ll be responsible for executing Docuvera’s product strategy, working closely with functional leads in…
Added 1 hour ago
AIM-9X Production Program Manager
RTX Corporation
tucson, AZ
Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver…
Added 1 hour ago
Pega Lead System Architect-Manager
PwC
Phoenix, AZ
As a Pega Lead System Architect-Manager, you will design and implement seamless integration solutions and robust platform architectures for clients, optimizing technology infrastructure for…
Added 1 hour ago
Maintenance Strategy Manager
Riot Platforms, Inc.
Remote, United States
Riot’s (NASDAQ: RIOT) vision is to be the world’s most trusted platform for powering and building digital infrastructure. Riot’s mission is to empower the future of digital infrastructure…
Added 1 hour ago
Lead Project Manager, Professional Services
CareFusion Solutions, LLC
United States
…the imagination and passion of all of us - from design and engineering to the manufacturing and marketing of our billions of MedTech products per year - to look at the impossible and find…
Added 2 hours ago
Vice President of Information Technology and Security
Jobgether
Remote, United States
Coordinate with AI Enablement and specialized platform engineering teams to ensure secure, enterprise-grade AI infrastructure and effective technical handoffs.
Added 2 hours ago
F
Product Marketing Manager Platform & Technology
Fictiv
Oakland, CA
- $175,000 to $190,000 USD / year
You are highly organized and a strong project manager, able to keep multiple stakeholders - Product, Engineering, Sales, and Marketing - on track toward a launch deadline
Added 2 hours ago
Senior Product Manager, Web Proxy & Secure Web Gateway (SWG) (hybrid)
Palo Alto Networks, Inc.
CA
Palo Alto Networks is seeking a Senior Product Manager, Web Proxy & Secure Web Gateway (SWG) to lead product strategy, roadmap development, and customer adoption for enterprise web proxy…
Added 2 hours ago
Senior Scientist, Cell Therapy Research, Molecular Immunobiology and Discovery Team (In vivo CAR-T)
JuN - Seattle Dexter
Seattle 400 Dexter, WA
…and self-driven individual to help us build out our molecular engineering and gene delivery capabilities Effective delivery of optimal cargo will be the foundation of our next generation of…

Fello

Customer Experience & Value Manager

Remote, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

About Fello:

Fello is a profitable, hyper-growth, VC-backed B2B SaaS company building the agentic real estate platform of the future. Our platform combines data intelligence, marketing automation, and conversational AI to help real estate teams engage smarter and scale faster. At the center of it is Felix, our AI teammate, which takes real work off a team's plate - running follow-up across calls, texts, and emails today, with more of the team's day-to-day work coming next. We're not another tool in the stack. We're the system that powers it - learning, adapting, and executing in real time so teams can focus on growth, not guesswork. If you're excited about building an AI product that's changing how an entire industry works, you'll fit right in.

About You:

You’re a customer-focused, technically curious problem solver who enjoys understanding how technology works and helping customers achieve meaningful results. You combine strong communication skills with an analytical mindset, allowing you to investigate challenges, identify solutions, and translate complex information into actionable recommendations. You understand that delivering customer value goes beyond building relationships. It’s about helping customers effectively leverage technology, optimize their workflows, and achieve measurable business outcomes. You thrive in a fast-paced, evolving environment where technology, AI, and customer needs are constantly changing.

You Will:

Drive customer value and retention – Help customers maximize their investment in Fello by driving product adoption, improving utilization, and supporting long-term success.
Demonstrate measurable customer success – Leverage platform analytics, engagement metrics, and performance data to demonstrate ROI, identify opportunities for improvement, and reinforce the value of Fello.
Be a technical, solution-focused partner – Investigate customer challenges, troubleshoot platform issues, identify potential root causes, and drive solutions through resolution, collaborating with technical teams when needed.
Optimize AI-powered workflows – Help customers effectively leverage Fello’s AI capabilities, automation, integrations, and platform configurations to improve efficiency and performance.
Provide strategic guidance and coaching – Understand customer business operations, identify process inefficiencies, and recommend practical changes that improve results.
Proactively manage customer health – Monitor adoption, engagement, and performance trends to identify risks early and implement strategies that reduce churn.
Collaborate and advocate – Partner with Product, Engineering, Support, and other internal teams to address customer needs, share actionable feedback, and improve the overall customer experience.

You Have:

Proven experience in Customer Success, Technical Account Management, Solutions Consulting, or a related customer-facing SaaS role.
Strong technical aptitude with hands-on experience navigating SaaS platforms, CRM systems, integrations, and automation technologies.
Analytical and troubleshooting skills, including the ability to investigate technical issues, identify root causes, and recommend effective solutions.
Familiarity with AI-powered technologies and their application in improving business processes and workflows.
The ability to interpret customer data, product analytics, and performance metrics to develop actionable recommendations.
A consultative approach to customer relationships, with the ability to understand business needs and influence positive outcomes.
Excellent communication skills, including the ability to explain technical concepts clearly to nontechnical audiences.
Strong organizational skills, a proactive ownership mindset, and the ability to manage competing priorities in a collaborative environment.

Preferred Qualifications:

Experience supporting AI-powered SaaS products, particularly within real estate technology or marketing automation.
Knowledge of real estate industry operations, sales workflows, and CRM best practices.
Experience troubleshooting software integrations, data synchronization, or automated workflows, with familiarity in tools such as Zapier, API Nation, and custom email domain configurations being a plus.
A demonstrated track record of improving customer retention, product adoption, or measurable business outcomes.

Our Benefits:

Competitive Compensation: Attractive salary and benefits package.
Flexible Work Environment: Fully remote work with flexible hours to promote work-life balance.
Professional Growth: Opportunities for career advancement and professional development.
Health & Wellness: Comprehensive health, dental, and vision insurance plans.
Paid Time Off: Generous PTO and paid holidays to recharge and relax.
Collaborative Culture: A supportive team environment that values innovation and collaboration.
Equity Options: Opportunity to own a part of Fello and share in our success.
Cutting-Edge Projects: Work on innovative products that leverage AI and advanced technologies.

Apply About employer

Report this job