Jobs in the United States

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Added 4 mins ago
Software Engineering, Team Manager
Pearson
Harrisburg, PA
…opportunities across Vue Testing Services, OnVue Exam Developer and Test Delivery in United States. You will combine people leadership, delivery oversight, technical judgement and…
Added 4 mins ago
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Senior Project Manager- Life Sciences Research Services
Oracle
Harrisburg, PA
- $81,700 to $166,100 USD / year
…real-world data, advanced analytics, innovative technology, and scientific research expertise. We partner with customers across all therapeutic areas to generate evidence that informs…
Added 4 mins ago
Principal Product Manager, Brand Expedia AI Experiences
Expedia, Inc.
WA
…company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel…
Added 4 mins ago
SAP Product Costing Manager - CMT (High Tech)
Accenture
Pittsburgh, PA · Philadelphia, PA
Accenture’s SAP practice, and we live to see how this can transform the way we live and work. We are the industry-leader for building SAP solutions and we’re curious and always learning.…
Added 8 mins ago
Software Engineer- AI Agents / Generative AI
PNC
Strongsville, OH · Pittsburgh, PA
In addition to development responsibilities, you will monitor production AI solutions, analyze performance and telemetry metrics, identify optimization opportunities, and implement…
Added 13 mins ago
CO
Public Health Aide I - Bilingual
County of San Luis Obispo
Paso Robles, CA
- $20.34 to $27.27 USD / hour
The San Luis Obispo County Women, Infants, and Children (WIC) Program is currently recruiting for one Public Health Aide I – (Bilingual Spanish-Speaking). The County of San Luis Obispo WIC…
Added 18 mins ago
Ice Rink Client Service Manager
SPS North America
NY
Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
Added 21 mins ago
Sr Director Product Management - Provider Experience & Solutions
Dexcom
San Diego
Access to career development through in-house learning programs and/or qualified tuition reimbursement.
Added 21 mins ago
Data Scientist 2
Dexcom
San Diego
· You will develop models, machine learning solutions, and advanced analytical methods to generate actionable insights that influence product development and business decisions
Added 21 mins ago
Manager Purchasing
Dexcom
Mesa
Access to career development through in-house learning programs and/or qualified tuition reimbursement.
Added 21 mins ago
Senior Data Engineer, Data Platforms and Integrations
Global Partners
Newton, MA
Professional Development – We value lifelong learning and have many internal development programs and access to other on-demand learning for continued career growth.
Added 21 mins ago
Director of Engineering
Pennant Services, Inc.
Remote, United States
Our culture is grounded in our CAPLICO values: Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership. These aren't…
Added 22 mins ago
Supply Chain Lead
Highspring
IL
Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help…
Added 30 mins ago
Software Engineer- AI Agents / Generative AI
PNC Bank NA
Strongsville, OH
In addition to development responsibilities, you will monitor production AI solutions, analyze performance and telemetry metrics, identify optimization opportunities, and implement…
Added 34 mins ago
Sales Leader, Enterprise
Jobgether
Remote, United States
Professional development opportunities, with an emphasis on coaching, career progression, and continuous learning.
Added 37 mins ago
Data Support Manager
Bank of America, National Association
United States
Advanced hands-on Python development, including clean, testable and modular code; experience with pandas, NumPy, scikit-learn and at least one deep-learning framework such as PyTorch or…
Added 39 mins ago
Senior Manager of Software Engineering - Research & Development for the NEO and BRIE Platforms
JPMC page
Jersey City, NJ
As a Senior Manager of Software Engineering – Research & Development for the NEO and BRIE Platforms at JPMorgan Chase within the Commercial and Investment Banking – Data Analytics Payment…
Added 40 mins ago
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Clinical Sales Manager (Atlanta)
Karius
Remote, United States
- $118,337 to $177,505 USD / year
Karius aims to conquer infectious diseases through innovations around genomic sequencing and machine learning. The company’s platform is already delivering unprecedented insights into the…
Added 43 mins ago
Software Engineer Intern
JM Flex Solutions LLC
FL
…contribute to your team’s success, learn about JM Family’s companies and culture while obtaining new skills through learning opportunities, networking events and much…
Added 45 mins ago
HH
Senior Care Coordinator
Hinge Health
Remote, United States
- $36.32 to $54.48 USD / hour
You must be available for varying morning and evening shifts across time zones to support member coverage from 8 a.m. to 5 p.m. Pacific Time. Shifts are a minimum of four hours and a…
Added 45 mins ago
AH
Agent Strategy Manager
Assort Health
San Francisco, CA · New York City, NY
- $140,000 to $190,000 USD / year
We’re hiring an Agent Strategy Manager to manage healthcare customer relationships from the time they sign a contract through renewal and growth.
Added 45 mins ago
IT Manager - Network Operations
OhioHealth Corporation
United States
The manager oversees LAN, WAN, wireless, data center networking, and internet connectivity; ensures performance, availability, reliability, and service-level attainment; and coordinates…
Added 53 mins ago
Area Business Manager - GI, GI Columbus
(5100) Genzyme Corporation
Columbus, OH
The Area Business Manager will have the potential opportunity to change the treatment paradigm in the Gastroenterology space. The ABM is responsible for engaging Gastroenterologists, and…
Added 1 hour ago
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Content Marketing Manager
Amplitude
San Francisco, CA
- $167,000 to $252,000 USD / year
We’re looking for a Content Marketing Manager to join Amplitude’s Content Marketing team and develop content programs that connect Amplitude’s expertise and product stories to audience…
Added 1 hour ago
SG
Liquid Plant Operator
Syngenta Group
Orangeburg, SC
- $45,600 to $68,400 USD / year
Embraces continuous learning and quickly applies new knowledge.

Fello

Customer Experience & Value Manager

Remote, United States

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Job details

Posting language: English
Posted: Nov 2, 2026

Original job description

About Fello:

Fello is a profitable, hyper-growth, VC-backed B2B SaaS company building the agentic real estate platform of the future. Our platform combines data intelligence, marketing automation, and conversational AI to help real estate teams engage smarter and scale faster. At the center of it is Felix, our AI teammate, which takes real work off a team's plate - running follow-up across calls, texts, and emails today, with more of the team's day-to-day work coming next. We're not another tool in the stack. We're the system that powers it - learning, adapting, and executing in real time so teams can focus on growth, not guesswork. If you're excited about building an AI product that's changing how an entire industry works, you'll fit right in.

About You:

You’re a customer-focused, technically curious problem solver who enjoys understanding how technology works and helping customers achieve meaningful results. You combine strong communication skills with an analytical mindset, allowing you to investigate challenges, identify solutions, and translate complex information into actionable recommendations. You understand that delivering customer value goes beyond building relationships. It’s about helping customers effectively leverage technology, optimize their workflows, and achieve measurable business outcomes. You thrive in a fast-paced, evolving environment where technology, AI, and customer needs are constantly changing.

You Will:

Drive customer value and retention – Help customers maximize their investment in Fello by driving product adoption, improving utilization, and supporting long-term success.
Demonstrate measurable customer success – Leverage platform analytics, engagement metrics, and performance data to demonstrate ROI, identify opportunities for improvement, and reinforce the value of Fello.
Be a technical, solution-focused partner – Investigate customer challenges, troubleshoot platform issues, identify potential root causes, and drive solutions through resolution, collaborating with technical teams when needed.
Optimize AI-powered workflows – Help customers effectively leverage Fello’s AI capabilities, automation, integrations, and platform configurations to improve efficiency and performance.
Provide strategic guidance and coaching – Understand customer business operations, identify process inefficiencies, and recommend practical changes that improve results.
Proactively manage customer health – Monitor adoption, engagement, and performance trends to identify risks early and implement strategies that reduce churn.
Collaborate and advocate – Partner with Product, Engineering, Support, and other internal teams to address customer needs, share actionable feedback, and improve the overall customer experience.

You Have:

Proven experience in Customer Success, Technical Account Management, Solutions Consulting, or a related customer-facing SaaS role.
Strong technical aptitude with hands-on experience navigating SaaS platforms, CRM systems, integrations, and automation technologies.
Analytical and troubleshooting skills, including the ability to investigate technical issues, identify root causes, and recommend effective solutions.
Familiarity with AI-powered technologies and their application in improving business processes and workflows.
The ability to interpret customer data, product analytics, and performance metrics to develop actionable recommendations.
A consultative approach to customer relationships, with the ability to understand business needs and influence positive outcomes.
Excellent communication skills, including the ability to explain technical concepts clearly to nontechnical audiences.
Strong organizational skills, a proactive ownership mindset, and the ability to manage competing priorities in a collaborative environment.

Preferred Qualifications:

Experience supporting AI-powered SaaS products, particularly within real estate technology or marketing automation.
Knowledge of real estate industry operations, sales workflows, and CRM best practices.
Experience troubleshooting software integrations, data synchronization, or automated workflows, with familiarity in tools such as Zapier, API Nation, and custom email domain configurations being a plus.
A demonstrated track record of improving customer retention, product adoption, or measurable business outcomes.

Our Benefits:

Competitive Compensation: Attractive salary and benefits package.
Flexible Work Environment: Fully remote work with flexible hours to promote work-life balance.
Professional Growth: Opportunities for career advancement and professional development.
Health & Wellness: Comprehensive health, dental, and vision insurance plans.
Paid Time Off: Generous PTO and paid holidays to recharge and relax.
Collaborative Culture: A supportive team environment that values innovation and collaboration.
Equity Options: Opportunity to own a part of Fello and share in our success.
Cutting-Edge Projects: Work on innovative products that leverage AI and advanced technologies.

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