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Added 1 min ago
Seasonal Sales Associate
Ollie's Bargain Outlet
Agawam, MA
The Seasonal Sales Associate assists customers and helps to maintain the store appearance. The Seasonal Sales Associate is responsible for all aspects of customer service, merchandising,…
Added 1 min ago
Retail Co-Store Manager
Ollie's Bargain Outlet
Pulaski, VA
20% associate discount on all Ollie’s purchases & quarterly bonus program.
Added 1 min ago
Retail Sales Associate
Ollie's Bargain Outlet
Waterford, CT
20% Associate discount on all Ollie’s purchases;
Added 1 min ago
Sales Associate Falls Church PT
Goodwill of Greater Washington
Fallls Church, VA
1. Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.2. Assures merchandise is placed on the sales floor in a timely…
Added 1 min ago
Sales Associate Bowie PT
Goodwill of Greater Washington
Bowie, MD
1. Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.2. Assures merchandise is placed on the sales floor in a timely…
Added 1 min ago
Sales Associate Bowie FT
Goodwill of Greater Washington
Bowie, MD
1. Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.2. Assures merchandise is placed on the sales floor in a timely…
Added 1 min ago
Sales Associate Dulles PT
Goodwill of Greater Washington
Sterling, VA
1. Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.2. Assures merchandise is placed on the sales floor in a timely…
Added 1 min ago
Sales Associate Ashdale FT
Goodwill of Greater Washington
Dale City, VA
1. Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.2. Assures merchandise is placed on the sales floor in a timely…
Added 2 mins ago
HL
Seasonal Associate- Temporary
Homegoods LLC
Bayonne, NJ
- $15.92 to $16.42 USD / hour
…principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in…
Added 2 mins ago
Retail Assistant Store Manager
Marmaxx Operating Corp
Philadelphia, PA
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 3 mins ago
Territory Retail Lead - Hot Springs, AR (C)
Anderson Merchandisers
Hot Springs National Park, AR
…stocking and maintaining the areas we are responsible for, and store communication. This responsibility is demonstrated by effectively selling and educating customers and store personnel…
Added 3 mins ago
P
Route Sales Associate - Foods - P1-7636963-1
PepsiCo
Bradford, AR
- $62,100 USD / year
Added 3 mins ago
Retail Merchandiser - Clinton, AR
Anderson Merchandisers
Clinton, AR
Build rapport through daily communication with store associates and management
Added 3 mins ago
Retail Merchandising Associate Newport AR
SRS Merchandising
Newport, AR
…maintain a small branded cooler/freezer unit at a local grocery store. This flexible opportunity is perfect for someone who lives nearby or already has business in the…
Added 3 mins ago
W
(USA) Stocking 1 Coach, Non-Complex
Walmart
BRYANT, AR
- $65,000 to $100,000 USD / year
Added 3 mins ago
Territory Retail Lead - Pine Bluff, AR
Anderson Merchandisers
Pine Bluff, AR
…stocking and maintaining the areas we are responsible for, and store communication. This responsibility is demonstrated by effectively selling and educating customers and store personnel…
Added 3 mins ago
PC
Route Sales Associate - Foods - P1-7609093-1
PepsiCo Corp
Springdale, AR
- $64,000 USD / year
Added 4 mins ago
VO
Sales Associate - Optical - Part Time
Vista Optical in Select Military Exchanges
Little Rock, AR
- Part-time
Join our dynamic sales team at National Vision as a Sales Associate, where your passion for people and community comes to life through excellent customer service and expert guidance in…
Added 4 mins ago
B
Seasonal Retail Sales Associate - Part Time
Burlington
Little Rock, AR
- $12.5 USD / hour
- Part-time
…join the Burlington Stores, Inc. as a Seasonal Retail Sales Associate ! Are you an outgoing, upbeat, people-person with great organizational skills? Would you thrive in a high-energy…
Added 4 mins ago
Maintenance Technician
CBRE
Little Rock, AR
Associate’s or higher degree from a vocational school or college with a focus in the mechanical or electrical field.
Added 4 mins ago
GI
Cashier/Sales Associate - Store 4208
Gpm Investments LLC
Gillham, AR
- $11 to $13 USD / hour
Are you ready to roll up your sleeves and be the heart of your store? Our Sales Associates do more than just run a register - they keep our stores clean, inviting, and running smoothly for…
Added 4 mins ago
GI
Deli Associate
Gpm Investments LLC
Ashdown, AR
- $11 USD / hour
Join Our Team as a Deli Associate – Where Flavor Meets Fun!
Added 4 mins ago
GI
Cashier/Sales Associate - Store 4315
Gpm Investments LLC
Tuckerman, AR
- $11 to $13 USD / hour
Are you ready to roll up your sleeves and be the heart of your store? Our Sales Associates do more than just run a register - they keep our stores clean, inviting, and running smoothly for…
Added 4 mins ago
GI
Deli Associate
Gpm Investments LLC
Dierks, AR
- $11 USD / hour
Join Our Team as a Deli Associate – Where Flavor Meets Fun!
Added 4 mins ago
GI
Cashier/Sales Associate - Store 4458
Gpm Investments LLC
Foreman, AR
- $12 to $14 USD / hour
Are you ready to roll up your sleeves and be the heart of your store? Our Sales Associates do more than just run a register - they keep our stores clean, inviting, and running smoothly for…

FedEx Office

Retail Customer Service Associate

BOSTON, MA, United States

$20.75 to $24.37 USD / hour

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Job details

Pay: $20.75 to $24.37 USD / hour
Posting language: English
Posted: Nov 10, 2026

Original job description

POSITION SUMMARY:

The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

People

Follows instructions of supervisors and assists other team members in performing store functions
Assists in the training of store team members

Service

Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need
Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
Ensures all customer problems are resolved quickly and to the satisfaction of the customer
Takes complex customer orders using order systems and provides accurate pricing information
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
Maintains a safe, clean and orderly retail Store

Profit

Ensures confidentiality of customer data and careful handling of documents, media, and packages
Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change
Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability
Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
Takes preemptive action to prevent errors and waste
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures

Self-Management

Performs multiple tasks at the same time
Looks for opportunities to improve knowledge and skills within the retail Store
Able to operate with minimal supervision
Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook
All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills

ESSENTIAL FUNCTIONS:

Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Preferred Qualifications:

Pay Transparency:

Pay: $20.75 - $24.37/hr

Additional Details:

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage. For details on our comprehensive benefits, click here. Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.

FedEx Office is an Equal Opportunity Employer including, Vets/Disability.

Know Your Rights
Pay Transparency

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law. For more information, click here.

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More about this job

Skills

Customer service
Customer experience
Prepare orders
Confidentiality
Point of sale
Merchandising
Financial reporting
Sales
Communication skills
Reporting

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