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Registered Nurse Clinical Specialty Lead
Ascension
Derby, KS
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Added just now
Registered Nurse Clinical Lead Specialist
Ascension
Derby, KS
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
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Registered Nurse ED
Ascension
Derby, KS
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
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Part time store cleaner
The TJX Companies Inc
Burtonsville, MD
- $18 to $18.5 USD / hour
- Part-time
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral…
Added 1 min ago
Customer Service Associate
Dollar Tree
Pittsburgh, PA
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an…
Added 1 min ago
Customer Service Associate
Dollar Tree
Snellville, GA
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an…
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Customer Service Associate II
Dollar Tree
Lilburn, GA
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an…
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Customer Service Associate
Dollar Tree
Douglas, AZ
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an…
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Customer Service Associate II
Dollar Tree
Huber Heights, OH
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an…
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Customer Service Associate I
Dollar Tree
Lexington, KY
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
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Customer Service Associate
Dollar Tree
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Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an…
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Customer Service Associate II
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Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an…
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Customer Service Associate I
Dollar Tree
San Antonio, TX
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
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Customer Service Associate
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Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an…
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Customer Service Associate II
Dollar Tree
Lawrence, KS
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an…
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IAM Release Manager
TEKsystems
Irving, TX
- $55 to $70 USD / hour
…release readiness, including required security, testing, change-management, and approval gates.- Prepare upcoming changes for CAB or other governance reviews where applicable.- Coordinate…
Added 3 mins ago
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Senior Manager, Environmental Sustainability Programs
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Remote, United States
- $117,500 to $234,500 USD / year
Sustainability Strategy and Program Leadership
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AV Systems Engineer
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Assist the Associate Director in selecting capital AV equipment
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Associate Conservator, Western Paintings
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- $71,379 to $87,241 USD / year
The Associate Conservator, Western Paintings will assist with the conservation, treatment, and preventive care of Western paintings in the SAM collection, and conservation care for loaned…
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Respite Associate Evergreen
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Clinical Programs Specialist II: Respiratory Health
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…and Clinical Programs leadership, this role blends clinical program support, patient outreach, care coordination, and health education focused on high-priority respiratory conditions,…
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ROUTE DRIVER - MICROMARKET (FULL TIME)
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Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft…
Added 5 mins ago
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ORDER BUILDER (FULL TIME)
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Senior Administrative Executive Assistant - Lenexa, KS
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This role serves as a key liaison between operations, human resources, payroll, sales, and executive management. The ideal candidate is highly organized, detail-oriented, and capable of…

FedEx Office

Retail Customer Service Associate

Countryside, IL, United States

$18.35 to $21.57 USD / hour

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Job details

Pay: $18.35 to $21.57 USD / hour
Working hours: 17 hours per week
Posting language: English
Posted: Nov 3, 2026

Original job description

POSITION SUMMARY:

The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.

Benefits Information FedEx Office benefits are based on position, average hours, length of service, and plan/program requirements. Below is a general description of benefits eligibility and timing for U.S. regular.

Full-time employees are eligible to enroll in medical, dental, and/or vision coverage and participate in Flexible Spending Accounts (FSA) on date of hire.
Part-time employees who have completed 91 days of employment and worked a minimum average of 17 hours per week, are eligible to enroll in medical, dental, and/or vision coverage and participate in Flexible Spending Accounts (FSA).
401(k) plan with company match after one year of service; eligibility begins on the first day of the month coincident with or following one month of service.
Educational assistance up to $5,250 per calendar year for tuition and other allowable education expenses. Must be working at FedEx for 90 continuous days to receive reimbursement.
Our generous paid time off program includes holiday pay, bereavement time, and accrual programs for paid vacation and sick time. The amount of paid time off depends on job classification and length of employment.
Employees accrue paid sick time at a rate of one hour for every 30 hours worked, up to 72 hours, unless a higher amount is otherwise required by law.
Vacation accrues based on position, hours worked, and years of service unless otherwise required by law. For part-time employees, start accruing after 1 year of service at a rate of 3.34 hours for every 173 hours worked. For full-time employees, start accruing vacation time immediately based on hours worked to accrue approximately one or two weeks of paid vacation in the first year (based on position) and work your way up to more paid vacation time with tenure. Work your way up to more paid vacation time with tenure.
4 premium holidays, 2 non-premium holidays, and 2 floating holidays.
2 weeks paid parental leave.
Paid Military Leave (up to 80 hours for full-time or up to 40 hours for part-time) during short-term military leave of 21 days or less)
Adoption Assistance Program (regular part-time/full-time employees with 12 months continuous service), LTD & STD Disability (regular full-time employees after completing 180 days of active employment), Life Insurance (part-time/full-time employees are eligible for basic and supplemental life insurance and accidental death and dismemberment (AD&D) on date of hire. Life insurance and AD&D are not subject to the minimum hours rule), Commuter (part-time/full-time employees in all locations on date of hire, coverage begins two months after election, can elect anytime in the year), and Voluntary benefits (regular part-time/full-time employees on date of hire). Eligibility requirements apply and some benefits depend on job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. FedEx employee benefits are governed by formal plan documents and, in the event of any conflict between this communication and the formal plan document, the formal plan document will control. This communication does not alter any terms of the plan or related agreements. FedEx reserves the right to amend or terminate any of its employee benefit, in whole or in part, at any time and for any reason. To the extent applicable, where other federal, state, or local laws impose different or additional requirements, FedEx complies with these requirements.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

People

Follows instructions of supervisors and assists other team members in performing store functions
Assists in the training of store team members

Service

Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need
Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
Ensures all customer problems are resolved quickly and to the satisfaction of the customer
Takes complex customer orders using order systems and provides accurate pricing information
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
Maintains a safe, clean and orderly retail Store

Profit

Ensures confidentiality of customer data and careful handling of documents, media, and packages
Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change
Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability
Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
Takes preemptive action to prevent errors and waste
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures

Self-Management

Performs multiple tasks at the same time
Looks for opportunities to improve knowledge and skills within the retail Store
Able to operate with minimal supervision
Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook
All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

High school diploma or equivalent education
6+ months of specialized experience
Excellent verbal and written communication skills

ESSENTIAL FUNCTIONS:

Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Preferred Qualifications:

Pay Transparency:

Pay: $18.35 - $21.57/hr

Additional Details:

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage. For details on our comprehensive benefits, click here. Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.

FedEx Office is an Equal Opportunity Employer including, Vets/Disability.

Know Your Rights
Pay Transparency

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law. For more information, click here.

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More about this job

Skills

Customer service
Customer experience
Prepare orders
Confidentiality
Point of sale
Merchandising
Financial reporting
Sales
Communication skills
Reporting

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