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Industrial Engineering Manager
Whirlpool
Cleveland
Whirlpool is currently seeking qualified candidates for the position of Industrial Engineering Manager to join our Whirlpool Cleveland Operations Organization This role will be located at…
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Sr. Manager, Supply Chain Engineering – IBP, S&OP & Customer Experience
Micron Technology
Boise
As Sr. Manager, Supply Chain Solutions, you own the health, evolution, and roadmap of the enterprise solutions behind Integrated Business Planning (IBP) and Sales & Operations Planning…
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Global Product Manager - Overvoltage
Littelfuse, Inc.
United States
The Global Product Manager is responsible for the strategy, growth, profitability and lifecycle management of assigned Littelfuse Overvoltage Protection product lines. The role acts as the…
Added 3 mins ago
Manager, Diagnostic Imaging
St. Charles Health System
Redmond, OR
POSITION OVERVIEW: The Diagnostic Imaging Manager – Northern Campuses manages the operations of imaging services of St. Charles Health System located in Madras, Prineville, and Redmond. The…
Added 7 mins ago
Global Security Operations Center Manager
Axon
Scottsdale, AZ
Axon’s Global Security Operations Center (GSOC) is the central operational hub for protecting our people, facilities, executives, operations, and critical business interests around the…
Added 7 mins ago
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Project Manager, IT Applications
Taiho Oncology, Inc.
Princeton, NJ
- $130,050 to $153,000 USD / year
…needs of patients. Advanced technology, a world-class clinical development organization, and state-of-the-art facilities: these and other resources empower us to innovate and touch the…
Added 7 mins ago
Purchasing Supervisor
Sylvamo
Ticonderoga, NY
…on time delivery of goods and services required for facility operations and maintenance. Buyer responsibilities are governed by the Sylvamo Financial Policy, Global Sourcing Policy,…
Added 7 mins ago
Senior Quality Leader
Sylvamo
Eastover, SC
…improvement initiatives. The position serves as a key liaison between operations, customers, technical teams, and corporate functions to ensure products consistently meet customer…
Added 7 mins ago
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Patient Service Representative - Pediatrics
OLV Human Services
Lackawanna, NY
- $18.5 to $23 USD / hour
We're looking for a friendly, organized, and detail-oriented Patient Service Representative to join our team at Baker Victory Healthcare Center! As one of the first points of contact for…
Added 8 mins ago
Plasma Center Emergency Medical Technician (EMT-B)
Biolife Plasma Services
Portland, OR
…become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist…
Added 10 mins ago
Instructional Designer
Stanley Martin Homes, LLC
Reston, VA
Leverage AI throughout the design and development process to enhance learning content, improve development efficiency, and support innovative learning experiences, while promoting effective…
Added 10 mins ago
Land Planning and Entitlements Manager
Stanley Martin Homes, LLC
Newport News, VA
…affect other departments within the home selling and building process. You may find on some projects, planning, design and permitting activities take patience and perseverance while working…
Added 11 mins ago
Overnight Security & Safety Manager
Marriott
San Antonio, TX
Assists in all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related…
Added 11 mins ago
LC
Center Aide
Lower Columbia College
Longview, WA
- $19.12 to $25.32 USD / hour
…in person work. This position will report to the Head Start Operations…
Added 11 mins ago
Manager, Clinical Laboratory
Abbott Laboratories
Phoenix, AZ
The Manager, Clinical Laboratory manages the overall daily clinical laboratory operations and develops procedures to ensure safety, quality, and accuracy of results. This position oversees…
Added 12 mins ago
Bakery Department Manager
Albertsons Companies
ENCINITAS, CA · Encinitas, CA
…Join us for an exciting opportunity as a Bakery Department Manager, where quality, creativity, and customer service come…
Added 12 mins ago
26-27 ADM Human Resources Director
Midway ISD (ESC 12)
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2. Direct the day-to-day operations of the HR department, including workflow, staff responsibilities, deadlines, and service quality through development and evaluation of operations and…
Added 12 mins ago
General Manager 4 Food - Schools (Enrollment 2,500-9,999)
Sodexo
ROSEBURG, OR
Sodexo is seeking a General Manager of Child Nutrition for Roseburg Public Schools. This leadership role will oversee daily operations, support team development, and enhance the student…
Added 12 mins ago
Senior ONW NAM Repower Projects Director
GE Vernova International LLC
United States
…delivery, financial results, resource strategy, and talent development. You will partner with Commercial, Engineering, Sourcing, Contract Management, Field Operations, Finance, Service, and…
Added 12 mins ago
Field Account Manager
CRH
Houston, TX
The primary role of the Field Account Manager is to oversee the order process from PO to delivery for the Local Solutions business line. The Field Account Manager will be responsible for…
Added 13 mins ago
Branch Manager II (Belltown)
Banner Bank
Seattle, WA
As a Branch Manager with Banner Bank you will manage the efficient daily operation of a branch office, including sales, operations, consumer/small business lending, high client service…
Added 13 mins ago
Food Operations Manager 2
Sodexo
PRINEVILLE, OR
Join a leadership role responsible for overseeing on-site food service operations and delivering exceptional service outcomes. This position drives operational performance, financial…
Added 13 mins ago
Commercial Account Manager
Global Industrial
Robbinsville, NJ
…our broad portfolio of national and private brands, trusted service, and strong value…
Added 16 mins ago
UO
Advanced Lab Manager (4758C) - Physics #89878
University of California, Berkeley
CA
- $93,354.48 to $172,092.96 USD / year
The Advanced Lab Manager manages the laboratories for two upper-division lab courses that comprise the Physics 111 Lab, enrolling 85-100 students per semester. This position plans, directs,…
Added 17 mins ago
Restaurant Manager
Marriott
Marco Island, FL
Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and…

FedEx Office

Retail Assistant Manager

Phoenix, AZ, United States

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Job details

Posting language: English
Posted: Nov 5, 2026

Original job description

POSITION SUMMARY:

Leads a store business unit, focusing on creating a consistent and positive customer experience. Assists in the supervision and oversight of all team members and business operations, monitoring and facilitating all production and retail processes, pick-up and delivery, shipping and quality control processes. Manages store in the absence of the Store Manager. The Store Assistant Manager is required to perform all functions normally performed by the team member.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers
Evaluates the efficiency and productivity of team members in creating positive customer experiences
If necessary, resolves customer disputes and complaints to ensure timely resolution and customer satisfaction
Creates a customer focused environment in all areas of the store (production, retail, self service, and shipping) and monitors the store ensuring a clean and professional environment
Establishes and manages a process for customer flow in the store to improve service experience ensuring customers needs are met quickly and quality products are delivered
Provides training and development of team members on assigned shifts by monitoring goals and providing feedback
Interviews job applicants, complies with all company hiring policies and assists Store Manager with the hiring of team members
Coaches, counsels and provides feedback to team members on their performance and to ensure adherence to company policies and standards
Maintains communication with the Store Lead Consultant and/or production team to ensure deadlines are met and quality checks are being performed
Oversees shipping related services and activities
Responsible for communication with the Store Manager and team members on daily/weekly/monthly goals, performance to plan, key performance metrics, customer issues and company initiatives
Complies with and enforces FedEx Office established policies and procedures and maintains an environment of controls
Assists Store Manager in review and transmission of payroll and daily close out of POS
Performs all other administrative duties as needed or requested including without limitation scheduling, payroll management, training compliance, daily close-out of POS, bidding, ordering and receiving supplies and inventory controls
All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

High School diploma or equivalent education
1+ year of related experience, prior supervisory experience preferred
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

ESSENTIAL FUNCTIONS:

Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

High School diploma or equivalent education
1+ year of related experience, prior supervisory experience preferred

ESSENTIAL FUNCTIONS:

Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

For details on our comprehensive benefits, click here. Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.

FedEx Office is an Equal Opportunity Employer including, Vets/Disability.

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Pay Transparency

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law. For more information, click here.

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Skills

Customer experience
Quality control
Customer service
Training and development
Communication skills
Statistical quality control
Payroll
Administrative support
Scheduling
Regulatory compliance
Reporting

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