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Added 12 mins ago
OC
Director of Child Care
Oyster Creek Montessori School
Richmond, TX
- $50,000 to $60,000 USD / year
environment. This role blends authentic Montessori leadership, strong operational
Added 13 mins ago
Full Stack Developer (Entry/Associate Level)
InterImage
Columbia, MD
…stakeholders to deliver secure, scalable solutions in a fast-paced operational…
Added 14 mins ago
Data Center Facilities Technician II, Mechanical
Google
Reno, NV
Associate's degree, trade school certification, or other certified training in a related technical field, or equivalent practical experience.
Added 18 mins ago
Data Engineer I
First Citizens Bank
Raleigh, NC · UNAVAILABLE, NC
Participate in pipeline deployments, environment promotion activities, operational support, and performance optimization efforts using established CI/CD processes.
Added 18 mins ago
Digital Strategist, Content and Marketing Strategy
Harvard University
Cambridge, MA
Reporting to the Senior Associate Director, Content and Marketing Strategy, the Digital Strategist is a versatile digital storyteller and marketer who strengthens AA&D’s overall digital…
Added 21 mins ago
FD
Part-Time MOHS Registered Nurse - Two weeks on and two weeks off
Forefront Dermatology
Mobile, AL
- Part-time
The Registered Nurse provides professional nursing care and clinical support to physicians, physician assistants, and nurse practitioners in a dermatology practice offering general,…
Added 38 mins ago
Staff Flex Contract Med/Surg Orthopedic Nights $61.25/hr. plus shift diff.
AdventHealth
Shawnee, KS
Ensures the appropriate use and stewardship of medical supplies and equipment to support patient safety and operational efficiency.
Added 38 mins ago
Registered Nurse Medical Surgical Nights
AdventHealth
Lenexa, KS
Provide emotional support and therapeutic communication to patients and their families, addressing their emotional and psychological needs.
Added 38 mins ago
Sr. Maintenance Technician
CBRE
Lenexa, KS
In this role, you will support themaintenance and operation of critical building systems within a client'sfacility. As a Sr. Maintenance Technician, you will lead shift…
Added 38 mins ago
B
Customer Experience Lead - Full Time
Burlington
Overland Park, KS
- $15 USD / hour
- Full-time
…for our customers. You’ll help drive front-end operations, support associates during your shift, and ensure the sales floor is organized, stocked, and ready to serve our…
Added 38 mins ago
Registered Nurse Manager ED
Ascension Health
Wichita, KS
Optimize patient care delivery by proactively resolving unit-level operational challenges to ensure every patient receives safe, seamless, and high-quality treatment.
Added 38 mins ago
Sr. Maintenance Technician
CBRE
Kansas City, KS
In this role, you will support the maintenance and operation of critical building systems within a client's facility. As a Sr. Maintenance Technician, you will lead shift operations,…
Added 41 mins ago
Temporary Sales Associate
Tapestry, Inc.
Lone Tree, CO
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 52 mins ago
Seasonal Beauty Advisor
Ulta Beauty, Inc.
Pleasant Prairie, WI
Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
Added 52 mins ago
UB
Elite Stylist
Ulta Beauty, Inc.
Cincinnati, OH
- $11 to $18.4 USD / hour
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and…
Added 52 mins ago
DC Maintenance Technician I
Ulta Beauty, Inc.
Dallas, TX
…combines hands-on expertise with leadership responsibility to support operational excellence in a high-volume, 300,000+ sq. ft.…
Added 52 mins ago
DC Maintenance Technician II
Ulta Beauty, Inc.
Dallas, TX
…combines hands-on expertise with leadership responsibility to support operational excellence in a high-volume, 300,000+ sq. ft.…
Added 52 mins ago
DC Maintenance Technician III
Ulta Beauty, Inc.
Dallas, TX
…combines hands-on expertise with leadership responsibility to support operational excellence in a high-volume, 300,000+ sq. ft.…
Added 52 mins ago
Prestige Beauty Advisor
Ulta Beauty, Inc.
Frisco, TX
…(service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for…
Added 52 mins ago
Stylist
Ulta Beauty, Inc.
Concord, NH
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and…
Added 52 mins ago
UB
Master Stylist
Ulta Beauty, Inc.
Cincinnati, OH
- $11 to $17.2 USD / hour
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and…
Added 52 mins ago
Seasonal Beauty Advisor
Ulta Beauty, Inc.
Dallas, TX
Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
Added 52 mins ago
Manager, Enterprise Transformation & Operations
ECG Management Consultants
Atlanta, GA · Boston, MA · Chicago, IL · Irving, TX · Minneapolis, MN · San Diego, CA · Arlington, VA
…two areas are closely connected: TMO work intersects with the operational support provided to HCP, and the role is expected to connect them so that priorities, execution, and communications…
Added 53 mins ago
I
Local CDL A Driver/ Warehouse Associate
InProduction
Las Vegas, NV
- $25 to $30 USD / hour
InProduction is seeking a dependable and safety-focused Local CDL-A Driver / Warehouse Associate to support our Las Vegas operations. This is primarily a local driving position that will…
Added 54 mins ago
Revit Technical Designer
InProduction
Hauppauge, NY
…enterprises. Founded in 2001, ZMC’s investment philosophy centers on operational value creation driven by targeted investment themes, deep sector expertise, and strong partnerships with…

FedEx Office

Lead Retail Customer Service Associate

Oceanside, CA, United States

$20.6 to $24.19 USD / hour

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Job details

Pay: $20.6 to $24.19 USD / hour
Experience: 2+ years of specialized experience
Posting language: English
Posted: Nov 6, 2026

Original job description

POSITION SUMMARY:

The Lead Consultant is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant’s time will be spent taking customer orders; coordinating store activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant performs their duties utilizing consultative skills to anticipate needs, suggest alternatives and provide solutions to colleagues and customers. With leadership direction, the Lead Consultant may provide direction to the Consultant and solve escalated customer issues.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

Demonstrates consultative behaviors to ensure friendly, polite, expert service is delivered to all customers
Manages production flow to ensure all production orders are done right and on time
Takes customer orders, giving pricing information, performs consultative selling to customers, and recommends FedEx Office products and services tracks and logs all production jobs
Takes lead responsibility for digital imaging, scheduling and running black and white or color production on full service orders, including finishing services and large job management
Sets up complex orders and performs multiple tasks at the same time
Responsible for ensuring quality during and after production process
Ensures communication among shifts
Coordinates pick-up and delivery of customer orders
May provide leadership to team members on an assigned shift
Assists in the training of store team members
Collates, sorts and organizes customer orders
Operates the Point of Sale terminal (POS), handles financial transactions and makes change
Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
Follows instructions of supervisors and assists other team members in performing store functions
Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety and security policies and procedures
Secondary responsibility for coordination of all shipping related services and activities, to include:
Provides customer service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates
Ensures quality customer service is given to customers by providing packaging services, as well as offering information about company products and services
Offers assistance to customers by suggesting appropriate shipping methods. Maintains inventory of shipping supplies
Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

High school diploma or equivalent education
2+ years of specialized experience
Excellent verbal and written communication skills
For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

ESSENTIAL FUNCTIONS:

Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

High school diploma or equivalent education
2+ years of specialized experience
Excellent verbal and written communication skills

ESSENTIAL FUNCTIONS:

Ability to stand during entire shift, excluding meal and rest periods
Ability to move and lift 55 pounds
Ability, on a consistent basis, to bend/twist at the waist and knees
Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
Ability, on a consistent basis, to work with minimal supervision
Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Preferred Qualifications:

Pay Transparency:

Pay: $20.60 - $24.19/hr

Additional Details:

Pay Transparency:

The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage. For details on our comprehensive benefits, click here. California Fair Chance: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

FedEx complies with criminal history and Security Threat Assessment (STA) screening requirements defined by the Transportation Security Administration (TSA) for positions requiring security identification display area (SIDA) access, Department of Transportation (DOT) Federal Motor Carrier Safety Administration (FMCSA) regulations for commercial driving positions, Department of Defense Facility Security Office standard procedures in covered facilities, and all other laws, regulations, or executive orders, including those required by federal, state, or local government contract, or which the Attorney General determines to be essential for an employer to do business with an agency or department of the federal, state, or local government. Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.

FedEx Office is an Equal Opportunity Employer including, Vets/Disability.

Know Your Rights
Pay Transparency

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law. For more information, click here.

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More about this job

Skills

Customer service
Customer experience
Production processes
Scheduling
Communication skills
Leadership
Point of sale
Financial reporting
Sales
Packaging
Reporting

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