Jobs in the United States

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District Sales Manager
Acosta Group
Santa Clarita, CA
Premium Retail Services' wireless program spans more than 1,300 retail locations across North America and is powered by a dedicated team of over 3,200 Wireless Sales Pros.
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Per Diem Nurse Practitioner Trauma
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- $79.33 to $101.96 USD / hour
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Employment Services Client Success Manager
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CA
- $100,000 to $250,000 USD / year
…staffing industry? We’re seeking an experienced Client Success Manager to join our team and lead strategic initiatives that strengthen client relationships, drive revenue, and support…
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- $100,000 to $250,000 USD / year
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SUPERVISORY IT SPECIALIST (NETWORK)
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Branch Operations Manager Imperial Gateway
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West Covina, CA
Develops, maintains, and executes a business plan, including relationship management strategies, to achieve customer retention objectives.
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Manteca, CA
Vehicle discount program for employees and family members and management leases
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Platform Distribution & Partnerships: Business Development, Sales & Marketing Internships – Summer 2027
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CA Dist Suppt Pharmacist PT
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Branch Manager I Adecco US
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Costco Roadshow - Sales Rep
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▪ Youfollow Costco's rules. Warehouse management has final say and we back them every time.
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Human Resources & Culture Internships – Summer 2027
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RN, Case Manager, Home Health - Amador County
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Operational Test Project Manager
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Leidos is seeking an Operational Test Project Manager (OTPM) to lead, plan, and execute operational test and evaluation (OT&E) of advanced weapon systems, technologies, or mission…
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Account Manager - Engineered Products – West Coast
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9500 Store Manager In Training
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Senior Biomedical Engineer
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Assistant Store Manager
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Program Manager
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Bowhead seeks a Program Manager with advanced technical skills to join our team supporting the program office for NSWC Corona – Corona Division in Norco, California. The Program Manager…

Federal Express Corporation

Sr Operations Admin

Charlotte, NC, United States

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Job details

Education: High school diploma
Posting language: English
Posted: Nov 6, 2026

Original job description

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues. Essential Functions

Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone
Reviews, researches and/or enters data in various systems to support respective functional area
Compiles data and provides various regular and adhoc reports to management for review and determination
Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues
Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review
In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below:
Additional Quality Assurance/Loss Prevention essential functions:
Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer
Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day
Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy
Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review
Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management
Additional Linehaul essential functions:
Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager
Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system
Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues
Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review
Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution
Performs other duties as assigned.

Minimum Education

High School Diploma or GED required

Minimum Experience

Four (4) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred

Knowledge Skills and Abilities

General business skills such as typing; data entry and review; and use of phone, copier, and fax
Software skills, including use of Microsoft Office software and web-based applications
Customer service skills necessary to effectively and professionally respond to requests
Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

Job Conditions

Minimal travel required.

Preferred Qualifications: The desired location for this position would be Charlotte, NC. Employees will be required to work at the FedEx location five days a week

Pay Transparency:

Pay:

Additional Details: This is a quality assurance dock related position. Time/hours for the position: 2pm -9pm Sunday - Thursday.

For details on our comprehensive benefits, click here. Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

Know Your Rights
Pay Transparency
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

E-Verify Notice (bilingual)
Right to Work Notice (English) / (Spanish)

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More about this job

Skills

Quality assurance
Customer service
Loss prevention
Workflow
Documentation
Regulatory compliance
Dock operations
Data entry
Microsoft Office
Time management
Multitasking
Attention to detail

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