Jobs in the United States

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Added 2 mins ago
For Career Opportunities with CMU Medical Education Partners (CMEP), please read the following:
Central Michigan University
Mount Pleasant, MI
Proven customer service skills and attention to detail.
Added 2 mins ago
RN Critical Care Float, UofL Hospital, Obstetrics, 7a-7p
University Medical Center, Inc.
Louisville, KY
Under the supervision of a clinical nurse manager, this position will provide nursing care to patients, and:
Added 5 mins ago
Fraud Investigator
OneMain General Services Corporation
Baltimore, MD
Customer Interaction: Conduct outbound calls to customers to verify transaction legitimacy, clarify case details, and gather additional information to support investigations.
Added 10 mins ago
Retail Associate
Story Cannabis
Bullhead City, AZ
Must have a valid State-Issued ID or U.S · Must have reliable transportation
Added 10 mins ago
Ground Ramp Agent
AGI Ground Inc
Mascoutah, IL
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986 · If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001
Added 13 mins ago
Janitorial Porter
KBS
Fort Worth, TX
The Porter provides excellent cleaning services, often requiring the need to interact with customer and prioritize work based on the customer daily work needs. This role requires work to be…
Added 15 mins ago
Manager in Training
Jimmy John's
Greenville, NC
…high-energy, motivated individuals to join our team through our Manager in Training (MIT) program. This is a fast-track opportunity to grow into an Assistant Manager role in as little as 60…
Added 16 mins ago
Transportation Planner 2 (PCN 250361)
State of Alaska
Anchorage, AK
…successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job…
Added 16 mins ago
SO
Loan/Collection Officer 1/2 Flex (PCN 089083)
State of Alaska
Juneau, AK
- $33.12 to $38.16 USD / hour
Responding to customer inquiries with professionalism and care
Added 16 mins ago
SO
Accounting Technician 2 (PCN 089015)
State of Alaska
Juneau, AK
- $28.83 USD / hour
The Division of Investments has an unwavering commitment to exceptional customer service and is exemplified through proactive engagement with our valued customers. By fostering positive…
Added 17 mins ago
A
Packer
Aerotek
North Brunswick, NJ
- $18 USD / hour
…carefully packing, inspecting, and preparing products to meet customer requirements and quality standards. This position works closely with machine operators and team members, following…
Added 17 mins ago
UA
Associate Field Service Technician
USABB ABB Inc.
Remote, United States
- $46,900 to $75,040 USD / year
Certificate in Skilled Trades (electrical and electronics certificate preferred) with OSHA 30 certification required
Added 17 mins ago
UA
Associate Field Service Technician
USABB ABB Inc.
Remote, United States
- $46,900 to $75,040 USD / year
Certificate in Skilled Trades (electrical and electronics certificate preferred) with OSHA 30 certification required
Added 18 mins ago
Contract Specialist II - Supply Chain/Distribution
Cencora
Remote, United States
…responsible for reviewing agreements, handling the administration and customer contact activities associated with contract execution, and processing in accordance with company policies,…
Added 18 mins ago
Contract Specialist II - Sourcing/Procurement
Cencora
Remote, United States
…responsible for reviewing agreements, handling the administration and customer contact activities associated with contract execution, and processing in accordance with company policies,…
Added 18 mins ago
A
Part Sales Manager – Full Time
AutoZone
West Covina, CA
- Full-time
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to…
Added 18 mins ago
A
Part Sales Manager – Full Time
AutoZone
Chicago, IL
- Full-time
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to…
Added 18 mins ago
A
Part Sales Manager – Part Time
AutoZone
Thomasville, AL
- Part-time
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to…
Added 18 mins ago
A
Part Sales Manager – Part Time
AutoZone
Stratham, NH
- Part-time
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to…
Added 18 mins ago
A
Part Sales Manager – Full Time
AutoZone
Stratham, NH
- Full-time
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to…
Added 18 mins ago
US
Fence Technician
United Site Services
ALPHARETTA, GA
- $20.36 to $28.5 USD / hour
Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts.…
Added 18 mins ago
Assistant Store Manager
AutoZone
Hiram, GA
As an Assistant Store Manager at AutoZone, you’ll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership,…
Added 18 mins ago
A
Part Sales Manager – Full Time
AutoZone
Winston Salem, NC
- Full-time
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to…
Added 18 mins ago
A
Part Sales Manager – Full Time
AutoZone
Denver, NC
- Full-time
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to…
Added 18 mins ago
A
Part Sales Manager – Full Time
AutoZone
Hesperia, CA
- Full-time
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to…

Federal Express Corporation

Sr Operations Admin

Charlotte, NC, United States

Apply on careers.fedex.com About employer

Applications open in a new tab.

Job details

Education: High school diploma
Posting language: English
Posted: Nov 6, 2026

Original job description

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues. Essential Functions

Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone
Reviews, researches and/or enters data in various systems to support respective functional area
Compiles data and provides various regular and adhoc reports to management for review and determination
Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues
Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review
In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below:
Additional Quality Assurance/Loss Prevention essential functions:
Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer
Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day
Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy
Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review
Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management
Additional Linehaul essential functions:
Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager
Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system
Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues
Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review
Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution
Performs other duties as assigned.

Minimum Education

High School Diploma or GED required

Minimum Experience

Four (4) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred

Knowledge Skills and Abilities

General business skills such as typing; data entry and review; and use of phone, copier, and fax
Software skills, including use of Microsoft Office software and web-based applications
Customer service skills necessary to effectively and professionally respond to requests
Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

Job Conditions

Minimal travel required.

Preferred Qualifications: The desired location for this position would be Charlotte, NC. Employees will be required to work at the FedEx location five days a week

Pay Transparency:

Pay:

Additional Details: This is a quality assurance dock related position. Time/hours for the position: 2pm -9pm Sunday - Thursday.

For details on our comprehensive benefits, click here. Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

Know Your Rights
Pay Transparency
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

E-Verify Notice (bilingual)
Right to Work Notice (English) / (Spanish)

Apply on careers.fedex.com About employer

More about this job

Skills

Quality assurance
Customer service
Loss prevention
Workflow
Documentation
Regulatory compliance
Dock operations
Data entry
Microsoft Office
Time management
Multitasking
Attention to detail

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Work requirements

Jobs in the United States