Jobs in the United States

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Added 1 min ago
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Tribal Early Learning & Prevention Manager (WMS2) - Olympia
State of Washington
Olympia, WA
- $99,418 to $124,272 USD / year
Job Title: Tribal Early Learning & Prevention Manager (WMS2)
Added 1 min ago
SO
Senior Water & Wastewater Maintenance Specialist (MS5)
State of Washington
Spokane, WA · Cle Elum, WA · Ritzville, WA · Wenatchee, WA
- $6,870 to $7,973 USD / month
…technical guidance and training, and use operational data to inform program decisions. This position plays an important role in advancing safe facilities, excellent customer service,…
Added 3 mins ago
Assistant Director of Environmental Services
HHS Environmental Services, LLC (USA)
Minneapolis, MN
Be open-minded and ready to learn from your manager and team members alike
Added 3 mins ago
Daytime Team Member
Potbelly
Minneapolis, MN
A Potbelly Associate’s job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent…
Added 3 mins ago
Daytime Team Member
Potbelly
Chicago, IL
A Potbelly Associate’s job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent…
Added 3 mins ago
Daytime Team Member
Potbelly
Chantilly, VA
A Potbelly Associate’s job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent…
Added 3 mins ago
Daytime Team Member
Potbelly
Alexandria, VA
A Potbelly Associate’s job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent…
Added 5 mins ago
SO
DOLA - Campus Housing & Recovery Specialist - Term Limited
State of Colorado
Denver, CO
- $4,955 to $6,442 USD / month
Some positions may qualify for the Public Service Loan Forgiveness Program
Added 5 mins ago
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COMPAS Interface Lead / Data Management V - Hybrid
State of Colorado
Denver, CO
- $44.34 to $49.25 USD / hour
…to support state government and the residents of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the…
Added 5 mins ago
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CDOC Life Safety Coordinator - Safety Specialist III (Canon City)
State of Colorado
Cañon City, CO
- $5,081 to $7,113 USD / month
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Added 5 mins ago
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State of Colorado
Greeley, CO
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Added 5 mins ago
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IT Manager, End User Support
State of Colorado
Denver, CO
- $8,855 to $9,873 USD / month
The IT Manager, End User Support position is a management position in the Information Technology series responsible for the planning, management, and oversight of the agency’s end-user…
Added 5 mins ago
SO
DMV Strategic Execution & Technology Manager
State of Colorado
Denver, CO
- $8,071 to $8,898 USD / month
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Added 5 mins ago
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Highway Maintenance Specialist, Traffic - Aurora (CDL Training Provided)
State of Colorado
Aurora, CO
- $65,940 to $66,000 USD / year
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Accounting Supervisor (Accountant III) - Denver
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Denver, CO
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Accountant III, Fixed Assets - Denver
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Federal Express Corporation

Sr Operations Admin

North Charleston, SC, United States

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Job details

Education: High school diploma
Posting language: English
Posted: Nov 6, 2026

Original job description

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues. Essential Functions

Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone
Reviews, researches and/or enters data in various systems to support respective functional area
Compiles data and provides various regular and adhoc reports to management for review and determination
Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues
Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review
In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below:
Additional Quality Assurance/Loss Prevention essential functions:
Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer
Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day
Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy
Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review
Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management
Additional Linehaul essential functions:
Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager
Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system
Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues
Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review
Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution
Performs other duties as assigned.

Minimum Education

High School Diploma or GED required

Minimum Experience

Four (4) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred

Knowledge Skills and Abilities

General business skills such as typing; data entry and review; and use of phone, copier, and fax
Software skills, including use of Microsoft Office software and web-based applications
Customer service skills necessary to effectively and professionally respond to requests
Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

Job Conditions

Minimal travel required.

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

For details on our comprehensive benefits, click here. Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com.

Applicants have rights under Federal Employment Laws:

Know Your Rights
Pay Transparency
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

E-Verify Notice (bilingual)
Right to Work Notice (English) / (Spanish)

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More about this job

Skills

Quality assurance
Customer service
Loss prevention
Workflow
Documentation
Regulatory compliance
Dock operations
Data entry
Microsoft Office
Time management
Multitasking
Attention to detail

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