SATCS, Operations Supervisor (MSS-2, Level-12)

Summary Serves as an Operations Supervisor in a terminal or en route facility, responsible for planning and directing operations within delegated areas of responsibility. Provides first line supervision to a team of Developmental and Certified Professional Controllers. Duties Supervises a staff of Air Traffic Control Specialists that is responsible for carrying out air traffic control assignments within a geographic area.

Plans and assigns work to be accomplished by subordinate employees. Sets work priorities and schedules. Approves leave; gives advice, counsel, and instruction to employees on both work and administrative matters. Evaluates performance of employees and recommends performance ratings. Hears and resolves complaints from employees and refers group grievances and more serious unresolved complaints to a higher level manager. Identifies and arranges for developmental and other training needs of employees. Finds ways to improve production or increase the quality of the work directed. Adjusts staffing levels and work procedures to accommodate resource decisions made at higher levels. Recommends goals and objectives for the area and tracks accomplishments.

Communicates and reinforces diversity and EEO policies and programs in all areas of responsibility, including selections, training, and transfers. Supports and participates in the labor management partnership process, and fosters a work environment where all employees are treated in a fair and equitable manner.

The Operations Supervisor reports to the Operations Manager. Performance is evaluated upon the effectiveness with which assigned program objectives are achieved.

Qualifications

Candidates must show specialized experience. Specialized experience is defined as: 1)Must have held an FAA 2152-FV-J/FG-14 or above regional or headquarters position for at least 1 year (52 weeks); OR 2)Must have been facility rated or area certified for at least 1 year (52 weeks) at an ATS facility; (Note: an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position, since he or she has been performing the higher graded work; OR 3) Must have held a MSS position for at least 1 year (52 weeks) in an ATS facility. NOTE: There are no restrictions on who can apply to MSS vacancies at those facilities with 3 or less MSS levels. In addition to the qualifications listed above for MSS positions, the chart on MSS positions will be used to determine which career level applicants are qualified to make application. Candidates will be evaluated on four "Managerial Selection Factors": Candidates must provide separate narrative responses to address his/her experience in MWP Selection Factors 1 through 4. Â

Requirements

We are not accepting applications from noncitizens. How you will be evaluated

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.How to apply Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.

You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.

RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.

Please ensure EACH work history includes ALL of the following information:

Job Title (include series and grade if Federal Job)

• Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week.
• Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA.

Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.

You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Other information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements

This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. Relocation Incentive Clause: Additionally, relocation incentive is offered and shall not exceed $43,000 or 25% of the employee's annual rate of basic pay as established at the beginning of the service period, whichever is less. The relocation incentive is payable upon the employee's relocation, achievement of certification on a minimum of two operational/control positions as required for first-level supervisors under FAA Order 7210.3 and commencement of the one-year service agreement. Tax Liability Notice: Relocation incentive awards paid are subject to applicable taxes. Interview Policy: Some, all, or none may be interviewed. Department of Transportation's Drug and Alcohol Testing Program: This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to a pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. Requirement for Physical Certificate: The person selected for this position must maintain medical clearance. Faxed, mailed or e-mailed applications cannot be accepted. Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating.

This is not a bargaining unit position. Links to Important Information: Locality Pay, COLA