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AA
Platform Engineer (Azure)
Ascend Analytics
Boulder, CO
- $85,000 to $115,000 USD / year
Configure and manage Azure Virtual Desktop host pools, images, scale plans, and published applications for analyst and developer workstations.
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Vision System Engr 4
Lam Research
Tualatin
Experience developing and deploying production AI/ML systems.
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Mgr, Systems Design/Architecture
Lam Research
Tualatin
This position is part of Lam’s Global Products Group (GPG) within the Wet Equipment Technology Systems (WETs) organization, where we design and deliver industry‑leading wet processing tools…
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Technical Program Manager 3
Lam Research
Tualatin
The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We…
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Sr. Process Engineer
Lam Research
Fremont
Conduct process engineering research, development, and evaluation in support of Lam’s cutting-edge semiconductor equipment and systems.
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LT
Lifecafe Assistant Lead
Life Time
Garden City, NY
- $22.25 to $27.25 USD / hour
Experience working with POS systems, food handling, and inventory processes
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AH
Director of Strategic Initiatives, Medical Operations
Alliance Health Systems
Matawan, NJ
- $140,000 to $155,000 USD / year
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Heavy Equipment Operator or Trainee - Riverside Yard
Pinal County
Kearny, AZ
Operate a variety of specialized equipment to maintain Pinal County roads, roadways, drainage systems and infrastructure, in accordance with all safety regulations and procedures.
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Heavy Equipment Operator or Trainee - Arizona City Yard
Pinal County
Casa Grande, AZ
We look beyond standard wages to offer real, lasting value: top-tier retirement systems, affordable employee healthcare, and a paid sabbatical every five years so you can recharge. When you…
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RA
Internal Collections Representative
rahlp1 American Homes 4 Rent, L.P.
Las Vegas, NV
- $20 USD / hour
Added 1 min ago
AP
Technical Writer
AT Process Technologies
Waltham, MA
- $90,000 to $130,000 USD / year
- The "Builder" Profile: Experience standing up templates, standards, and document control systems for a growing organization, rather than only working within an established one.
Added 1 min ago
V
2027 Summer Internship – Enterprise Account Management
Vizient
Irving · Centennial · Alpharetta
- $25 USD / hour
How enterprise account management supports healthcare clients and how consulting firms deliver value to health systems, providers, and partners
Added 1 min ago
V
2027 Summer Internship - Data Management
Vizient
Irving
- $25 USD / hour
…supply chain data. The team works directly within clients’ ERP systems to manage and maintain item master and contract data, including item additions and changes, product data cleansing and…
Added 1 min ago
V
2027 Summer Internship – Strategic Program Partner
Vizient
Irving
- $25 USD / hour
Currently pursuing a degree in business, healthcare administration, project management, operations, analytics, information systems, or a related field.
Added 1 min ago
QH
Queenstown Harbor Golf Resort - Head Golf Professional
Queenstown Harbor Golf Resort
Queenstown, MD
- $80,000 USD / year
Knowledge of golf management software and point-of-sale systems.
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Principal/Senior Principal Space Systems Engineer Mission Architect*
Northrop Grumman
Chantilly
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…
Added 1 min ago
Configuration Data Analyst / Principal Configuration Data Analyst
Northrop Grumman
Warner Robins
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Non Destructive Test Engineer
Northrop Grumman
Beavercreek
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Senior Integration Software Engineer, Arene Applied Engineering
Woven by Toyota
Ann Arbor, MI
…the ability to turn evolving needs into practical, scalable…
Added 1 min ago
R
AI Account Executive, Glass
Ramp
New York City, NY · San Fransisco, CA
- $156,000 to $319,000 USD / year
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
Added 2 mins ago
WN
Registered (RN) Nurse - Acute Care - Ortho Surgical- Full-Time Day shift
Wellstar North Fulton Hospital, Inc.
Roswell, GA
- Full-time
…such goals as TJC Patient Safety Goals and Wellstar Health Systems safety…
Added 2 mins ago
Certified Medical Assistant (CMA)- South Cobb Primary Care
Wellstar Medical Group, LLC
Austell, GA
…such goals as TJC Patient Safety Goals and WellStar Health Systems safety absolutes. May serve as practice Safety…
Added 2 mins ago
Engineering Technician 2
Northrop Grumman
Corinne
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Added 2 mins ago
SkillBridge EHS Engineer 2 / 3- 16432-1
Northrop Grumman
Roy
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our…

Fay Servicing

Sr Learning & Development Trainer

Tampa, FL, United States
Farmers Branch, TX, United States

$85,000 to $100,000 USD / year

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Job details

Pay: $85,000 to $100,000 USD / year
Experience: Bachelor’s degree with 5-10 years of progressive experience in training, learning & development or related role
Posting language: English
Posted: Nov 2, 2026

Original job description

The Fay Group is a fully integrated real estate and mortgage services firm, bringing together the strength and expertise of two complementary holding companies – Fay Financial and Genstone Holdings. Since its founding in 2008 as a special servicer, The Fay Group has grown into a diversified enterprise overseeing more than $46 billion in assets on behalf of over 50 institutional clients. Powered by data, technology, and a team of 1,100+ professionals across 10 U.S. locations, the organization delivers coordinated solutions across the full spectrum of real estate and lending services – including loan servicing, property management, mortgage originations, renovations, and insurance.

From asset creation and loan management to renovations and real estate brokerage services, The Fay Group offers end-to-end capabilities under one platform. This comprehensive approach delivers flexibility, transparency, and performance across multiple asset classes, supporting both clients and customers in all market and interest rate environments.

As a member of the Learning & Development Team, the Senior Trainer role has a direct impact on the training, growth and development of employees by developing, planning and facilitating operational, job and technical training for the assigned business unit(s) and/or the broader organization.

This role is responsible for partnering closely with business leaders to determine learning requirements, coordinate content development and facilitate training delivery with the goal to create an engaging experience, while increasing the knowledge, skills and abilities of the training participant. This position will also have responsibilities for facilitating needs assessments, the design of learning content, and the assessment of training curriculum to meet operational needs. Learning content may include product, process or systems-related training. The position will also support overall training initiatives for the organization.

Success in this role requires close partnership with business leaders, a depth of understanding for the target roles and continuing education regarding the process, products and platforms utilized to perform the job/ responsibilities to be trained.

Keys to success in this position are the ability to build relationships with business leaders, effectively manage stakeholder requests, lead with a collaborative approach, and utilize progressive facilitation techniques to deliver training that engages and excites participants.

Qualifications Include:

Bachelor’s degree with 5-10 years of progressive experience in training, learning & development or related role (or equivalent combination of a high-school degree and progressive work experience)
5+ years facilitation experience; background in financial services/ mortgage lending highly preferred
Demonstrated background in instructional design; proven ability to develop operational training using adult and active learning principles
Experience performing needs assessments, drafting documentation, creating training proposals
Demonstrated experience developing others coupled with well-developed coaching capabilities
Solid project management capabilities with demonstrated experience working effectively with cross-functional teams in the design and facilitation of training
Previous experience in Financial Services preferred
Strong knowledge and skills with MS Office to include Outlook, Excel, Word and PowerPoint
Strong verbal and written communication skills with the ability to effectively engage and present to all levels of individuals
Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization to influence and/or drive required results
Strong organizational and planning abilities with a history of successful project planning and execution of plans
Collaborative and consultative workstyle; demonstrated ability to work effectively with cross-functional teams
Strong analytical skills; solid decision making abilities coupled with sound judgment
Demonstrated ability to quickly establish credibility, coupled with the ability to recognize and support the organization's preferences and priorities
Strong problem-solving abilities; ability to analyze and interpret performance data to identify opportunities and propose well-developed solutions
Effective at managing multiple priorities under tight deadlines in a fast-paced, dynamic environment; ability to prioritize, organize time and resources to consistently bring projects to successful completion
Strong attention to detail; strong compliance orientation
Self-directed; comfortable working with ambiguity and uncertainty
High degree of professional maturity, integrity, ability to maintain confidential data and information
High degree of business acumen; strong fiscal and technical aptitude
Clear, straight-forward, fact-based communication style; ability to effectively communicate technical information to non-technical audiences at an individual and group level.
Strong business acumen with ability to prioritize, ensuring delivery of multiple, projects concurrently.
Understanding of the importance of the user/ client experience and its impact on organizational success.
Consultative and collaborative work style, motivated by success of the team vs. one’s self.
Resiliency, curiosity, commitment.

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Featured Benefits

Medical, Dental and Vision Insurance
Company Paid Life Insurance
Disability Insurance
Pet Insurance
401k Program with Employer Matching
3 Weeks Paid Time Off (PTO)
Paid Holidays
Wellness Initiatives
Employee Assistance Program
Eligible for Hybrid Work Schedule with Remote Flex Days

Compensation

The hiring range for this position is between $85,000.00 to $100,000.00 annually
This position is eligible for an annual discretionary bonus

Fay Cares!

The Fay-Genstone Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify.

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More about this job

Skills

Documentation
Coaching
Project management
Microsoft Office
Microsoft Outlook
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Communication skills
Interpersonal skills
Analytical skills
Decision making
Problem solving
Attention to detail
Regulatory compliance

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