Jobs in the United States

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MS
Restaurant Shift Supervisor
MOD Super Fast Pizza, LLC
Allentown, PA
- $14.75 USD / hour
Listen, acknowledge, and do your best to resolve any squad member and/or guest concerns. Escalate issues that require resolution to the AM or GM as appropriate.
Added 4 mins ago
Senior Data Engineer
Alter Domus
United States
Own production support for your pipelines, including monitoring, alerting, and root cause resolution against delivery SLAs, some of which are measured in minutes.
Added 10 mins ago
Market Financial Center Manager --- Orange County West Coast Market
Bank of America, National Association
United States
Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
Added 12 mins ago
Wingstop General Manager- Guadalupe $55K-$60K
San Antonio Wings LLC
Austin, TX
Wingstop is looking for a Restaurant General Manager who thrives in a fast-paced environment and wants to take their career to the next level!
Added 16 mins ago
VI
Government Supply Manager
Viasat, Inc.
Carlsbad, CA
- $123,000 to $184,000 USD / year
We are looking for a highly driven Government Supply Manager to help manage and scale the procurement of fully assembled, finished electronic products with contract manufacturers. The…
Added 17 mins ago
CH
Pharmacy Technician
CVS Health
Chalmette, LA
- $16.5 to $25 USD / hour
…necessary requirements, duties may be restricted by the Pharmacy…
Added 17 mins ago
CH
Pharmacy Technician
CVS Health
Chalmette, LA
- $16.5 to $25 USD / hour
…necessary requirements, duties may be restricted by the Pharmacy…
Added 18 mins ago
WF
E-Commerce Associate Team Leader (In-Store Shopper Assistant Department Manager)
Whole Foods Market
Wall Township, NJ
- $21.55 to $35 USD / hour
Maintain a safe work environment through proactive hazard identification, resolution, and documentation
Added 20 mins ago
Senior Systems Administrator
Jobgether
Remote, United States
Troubleshoot complex system failures and coordinate resolution efforts with cross-functional teams.
Added 31 mins ago
Pharmacy Technician
Maryland CVS Pharmacy, L.L.C.
New Market, MD
…necessary requirements, duties may be restricted by the Pharmacy…
Added 31 mins ago
Pharmacy Technician
CVS Pharmacy, Inc.
Sturbridge, MA
…necessary requirements, duties may be restricted by the Pharmacy…
Added 31 mins ago
Pharmacy Technician
CVS Pharmacy, Inc.
Cambridge, MA
…necessary requirements, duties may be restricted by the Pharmacy…
Added 31 mins ago
Pharmacy Technician
Louisiana CVS Pharmacy, L.L.C.
Chalmette, LA
…necessary requirements, duties may be restricted by the Pharmacy…
Added 31 mins ago
Pharmacy Technician
Louisiana CVS Pharmacy, L.L.C.
Chalmette, LA
…necessary requirements, duties may be restricted by the Pharmacy…
Added 33 mins ago
Sr. Customer Success Manager - Enterprise
ServiceNow
San Diego, CA
The role of the Customer Success Manager is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater…
Added 33 mins ago
EC
Director of Property Management
Episcopal Community Services (ECS)
San Francisco, CA
- $135,079 to $137,154 USD / year
…management, inspections, lease enforcement, and resident issue resolution across assigned properties. Ensure quality administrative, financial, and physical management at every site.…
Added 36 mins ago
IP
Unarmed Security Guard (Security)
Inner Parish Security Corporation
Hazelhurst, MS
- $13 USD / hour
Excellent customer service and conflict resolution skills. Sound communication skills, Professional presentation, Ability to work as a team member and solo, Willingness and ability to work…
Added 46 mins ago
Manager, Application Software Engineering
Oracle
United States
Communicates regularly with stakeholders to ensure customer satisfaction through timely resolution of issues and effective communication.
Added 47 mins ago
Technical Support Analyst, Information Systems Specialist 5 (Pendleton/Madras) Multiple Positions
Department of Corrections
United States
Proven experience in systems support, network troubleshooting, and incident resolution
Added 53 mins ago
Staff Technical Program Manager - Bench & HiL Ecosystem
General Motors LLC
Sunnyvale, CA · Warren, MI
We are seeking a Staff Technical Program Manager (TPM) - Bench & HiL Ecosystem to drive cross-functional execution, supplier management, and strategic delivery alignment across…
Added 53 mins ago
UO
Assistant Bookstore Manager (Casual)
University of Hawaii
Honolulu, HI
- $26.69 USD / hour
Follows up on delinquent book orders, damaged books, and delays in shipments. Assists the Bookstore Manager with problem resolution. Aids with timely return of unsold textbooks to…
Added 54 mins ago
Assistant Category Manager, Snacking
The Kroger Co.
Cincinnati, OH
Serve as a buyer of a discrete, smaller category with ultimate sign-off from the category manager (CM). Assist category managers with the tactical work in building assortments, managing…
Added 57 mins ago
Senior Manufacturing Engineer - Project Manager
Crown Equipment Corporation
New Bremen, OH
Monitor project status, schedules, and costs to support timely decisions and issue resolution.
Added 57 mins ago
Detection & Investigation Associate: Outbound Zelle Fraud
PNC
Strongsville, OH
…encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their…
Added 57 mins ago
US General Ledger Operations Manager
Austin Powder Co., Inc.
Beachwood, OH
…who feel more like family. Job Summary The U.S. GL Operations Manager is responsible for leading all general ledger accounting operations within the U.S. Center of Excellence organization.…

Fay Servicing

Sr Client Relations Manager

Remote, United States

$105,000 to $125,000 USD / year

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Job details

Pay: $105,000 to $125,000 USD / year
Posting language: English
Posted: Nov 2, 2026

Original job description

The Fay Group is a fully integrated real estate and mortgage services firm, bringing together the strength and expertise of two complementary holding companies – Fay Financial and Genstone Holdings. Since its founding in 2008 as a special servicer, The Fay Group has grown into a diversified enterprise overseeing more than $46 billion in assets on behalf of over 50 institutional clients. Powered by data, technology, and a team of 1,100+ professionals across 10 U.S. locations, the organization delivers coordinated solutions across the full spectrum of real estate and lending services – including loan servicing, property management, mortgage originations, renovations, and insurance.

From asset creation and loan management to renovations and real estate brokerage services, The Fay Group offers end-to-end capabilities under one platform. This comprehensive approach delivers flexibility, transparency, and performance across multiple asset classes, supporting both clients and customers in all market and interest rate environments.

Reporting to the Client Relations Leadership Team, the Sr Client Relations Manager position is responsible for managing client relationships for a portfolio of investors with the objective to grow revenue through the retention of clients resulting in increased volumes and upsell of services, and/or participating in the acquisition of new clients through prospecting and/or referrals.

This role develops, executes and manages the growth and retention strategy for the assigned clients, actively leads client engagement, and coordinates issue resolution to ensure client satisfaction and procurement of new revenue.

This elevated role requires a strategic mindset, strong planning skills, ability to lead by influence, effective communication skills, and strong ownership mentality. Success requires the Sr Client Relations Manager to work effectively with leaders across the organization to obtain timely and thorough data-backed insights to the client’s portfolio performance, responses to issues, and ensure overall effective client performance management.

Qualifications Include:

Bachelor’s degree in Business or related field (or equivalent combination of years of experience with High School diploma/ GED) required
10+ years' experience in client relationship management
5+ years' experience in mortgage servicing with knowledge of servicing processes and practices
Demonstrated experience servicing clients in a fast-paced, dynamic work environment
Previous experience leading projects and cross functional project teams
Strong customer service orientation
Strong knowledge of Microsoft Office (Excel, Word and Power Point)
Strong financial and technical aptitude
Strong verbal and written communication skills
Strong leadership skills with the ability to lead by influence to garner support and drive results cross-functionally
Strong listening skills coupled with strong facilitation abilities to effectively lead client meetings and internal discussions
Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
Strong analytical and problem-solving abilities to analyze and interpret client portfolio and financial performance data to identify opportunities and propose well-developed solutions
Solid decision-making abilities coupled with sound judgement
Strong organizational skills; effective time management for self and team
Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment
Client focused with strong execution skills and results orientation
Strong attention to detail; strong compliance orientation; high quality of work product
Ability to effectively manage self and others through change; high learning agility
Collaborative and consultative work style; high team-orientation
Self-directed; comfortable working with ambiguity and uncertainty; ability to proactively ask questions and surface issues/ concerns
Demonstrated ability to foster an environment of positive engagement and trust
Ability to establish credibility by recognizing/ supporting the company’s culture, values and priorities
Professional maturity, integrity, ability to maintain confidential data and information
Strong business acumen; strong fiscal and technical aptitude

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Featured Benefits

Medical, Dental and Vision Insurance
Company Paid Life Insurance
Disability Insurance
Pet Insurance
401k Program with Employer Matching
3 Weeks Paid Time Off (PTO)
Paid Holidays
Wellness Initiatives
Employee Assistance Program

Compensation

The hiring range for this position is between $105,000.00 to $125,000.00 annually
This position is eligible for an annual discretionary bonus

Fay Cares!

The Fay-Genstone Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify.

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