Jobs in the United States

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Added 3 mins ago
Program Manager
AIRO Group Holdings, Inc.
McLean, VA · Phoenix, AZ
The Program Manager leads execution of the contracts AIRO Drone wins. The first assignment is DMRE: a paid, five-week planning sprint (Milestone 2, expected November to December 2026) in…
Added 9 mins ago
HR Partner Finance
Intuitive
Sunnyvale, CA
Build manager capability through coaching and facilitation of various training programs across client groups and regions.
Added 20 mins ago
AC
Controller
Aston Carter
Goleta, CA
- $180,000 to $225,000 USD / year
…senior financial leader for a dynamic organization and a key strategic business partner to the Business Manager and leadership team. This position is responsible for all financial…
Added 20 mins ago
AC
Accountant
Aston Carter
Tualatin, OR
- $49.03 to $62.5 USD / hour
…variance analysis, and operational reporting. The Accounting Manager partners closely with Manufacturing and Operations to improve financial processes, strengthen internal controls, enhance…
Added 20 mins ago
K
Cleared Recruiting Lead
Kentro
Tampa, FL · McLean, VA · UNAVAILABLE
- $100,000 to $140,000 USD / year
Strategic Operational Management & Reporting • Provide consistent, structured reporting to the Director, including pipeline status, risks, hiring trends, and contract-level performance…
Added 21 mins ago
Senior Product Manager - Technical, Marine & RV/Camping
Storable
United States
…adoption, and continuous improvement. This is a combined Product Manager and Product Owner role. You will own both the strategic direction and day-to-day execution of your product area,…
Added 32 mins ago
Director, M&A HR Lead
FLEXTRONICS INTERNATIONAL USA, INC.
TX
The role also leads the People Program Management Office (PMO) and owns the exit of all HR Transition Services Agreements (TSAs and rTSAs) between Axiom and Flex, moving each service to a…
Added 35 mins ago
T
Community Engagement Manager
Treehouse
Seattle, WA
- $69,113.8 to $76,791.65 USD / year
The Community Engagement & Events Manager creates community engagement with Treehouse through events, donation drives, external initiatives and outreach. With a focus on relationship…
Added 40 mins ago
Senior Manager - Spares Operations
Lumen Technologies
OR
Leads the enterprise Critical Sparing Program, ensuring network and CPE restoration capabilities remain ready, responsive, and reliable through disciplined execution, urgency, and…
Added 41 mins ago
Director of Financial Planning - Delos
First United Bank & Trust
Dallas, TX
Monitor and report on Wealth Advisor adherence to the planning program, identifying gaps and working with the Program Manager on remediation
Added 44 mins ago
Leadership Development Senior Specialist
Mars Wrigley Confectionery UK (SLO, WAL, ISB & PAD)
United States
…activation of the Expectations through a complex enterprise-wide program. Strong stakeholder management and a solid understanding of leadership and talent practices will be critical. The…
Added 45 mins ago
Sr Program Manager
Aerospace
Clearwater, FL
As a Program Manager, Aerospace Defense and Space here at Honeywell, you will lead and manage defense munition programs within the aerospace sector, ensuring successful project execution…
Added 45 mins ago
Sr Program Manager
Aerospace
Clearwater, FL
As a Program Manager, Aerospace Defense and Space here at Honeywell, you will lead and manage defense munition programs within the aerospace sector, ensuring successful project execution…
Added 45 mins ago
Sr Program Manager
Aerospace
Clearwater, FL
As a Program Manager, Aerospace Defense and Space here at Honeywell, you will lead and manage defense munition programs within the aerospace sector, ensuring successful project execution…
Added 48 mins ago
LN Concerts, Production Manager
Live Nation Worldwide, Inc.
Wallingford, CT
…businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation…
Added 48 mins ago
CO
Energy Account Services Specialist I/II (Power Resources Specialist I/II) – Energy Department
City of San Jose
San Jose, CA
- $108,151.68 to $143,423.28 USD / year
…position reporting to the Senior Billing Operations & Data Manager (Senior Power Resources Specialist), with a focus on billing operations, regulatory and program reporting, data analysis,…
Added 48 mins ago
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School Director / Office Manager
Spherion
Spokane, WA
- $25 to $40 USD / hour
Strategic Growth: Lead local community engagement, fundraising initiatives, and networking opportunities to support the school?s non-profit mission.
Added 48 mins ago
S
Tax Manager
Spherion
Spokane, WA
- $100,000 to $126,000 USD / year
We are seeking a highly skilled Tax Manager to join a leading professional services firm in Spokane. This role serves as the primary point of contact for complex corporate tax issues,…
Added 49 mins ago
O
Program Manager 4
Oracle
Nashville, TN
- $91,000 to $209,500 USD / year
Detail oriented and relentless Principal Program Manager who are comfortable to roll up the sleeve to dive deep with engineers to create execution plans, identify dependencies and…
Added 51 mins ago
General Manager, 3rd Party Vendor Management
Ontra
Remote, United States
Ontra is seeking a General Manager, 3rd Party Vendor Management reporting into our Chief Product Officer.
Added 51 mins ago
DevSecOps Principal Engineer (US)
TD Bank, N.A.
Mount Laurel, NJ
…highly-visible engineering projects of significant profile, strategic importance, and enterprise impact to the…
Added 54 mins ago
Senior Business Architect
Jobgether
Remote, United States
…and technology, identifying inefficiencies and translating strategic opportunities into actionable requirements for AI-powered solutions. You will lead executive-level discovery sessions,…
Added 57 mins ago
Manager - Federal Relations/ORLP Technical Assistance Program (Temporary)
Trust for Public Land
Washington DC
This role supports the implementation of the Outdoor Recreation Legacy Partnership (ORLP) technical assistance program that Trust for Public Land (TPL) deploys in partnership with the…
Added 1 hour ago
SO
Performance and Strategy Manager
State of Washington
Olympia, WA
- $78,504 to $102,996 USD / year
…Assistant Director and serve as an expert advisor on operations, strategic planning, communications, policy, and legislative implementation. You will help leaders and staff connect…
Added 1 hour ago
Senior Project Manager - IT
Eleven Inc
SSC Irving, TX
IT Senior Project Manager is responsible for managing one or multiple projects for the Value Chain Initiative, a 7-Eleven IT strategic project and initiative. Responsibilities include…

Fay Group

Sr Client Relations Manager

Remote, United States

$105,000 to $125,000 USD / year

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Job details

Pay: $105,000 to $125,000 USD / year
Posting language: English
Posted: Nov 2, 2026

Original job description

The Fay Group is a fully integrated real estate and mortgage services firm, bringing together the strength and expertise of two complementary holding companies – Fay Financial and Genstone Holdings. Since its founding in 2008 as a special servicer, The Fay Group has grown into a diversified enterprise overseeing more than $46 billion in assets on behalf of over 50 institutional clients. Powered by data, technology, and a team of 1,100+ professionals across 10 U.S. locations, the organization delivers coordinated solutions across the full spectrum of real estate and lending services – including loan servicing, property management, mortgage originations, renovations, and insurance.

From asset creation and loan management to renovations and real estate brokerage services, The Fay Group offers end-to-end capabilities under one platform. This comprehensive approach delivers flexibility, transparency, and performance across multiple asset classes, supporting both clients and customers in all market and interest rate environments.

Reporting to the Client Relations Leadership Team, the Sr Client Relations Manager position is responsible for managing client relationships for a portfolio of investors with the objective to grow revenue through the retention of clients resulting in increased volumes and upsell of services, and/or participating in the acquisition of new clients through prospecting and/or referrals.

This role develops, executes and manages the growth and retention strategy for the assigned clients, actively leads client engagement, and coordinates issue resolution to ensure client satisfaction and procurement of new revenue.

This elevated role requires a strategic mindset, strong planning skills, ability to lead by influence, effective communication skills, and strong ownership mentality. Success requires the Sr Client Relations Manager to work effectively with leaders across the organization to obtain timely and thorough data-backed insights to the client’s portfolio performance, responses to issues, and ensure overall effective client performance management.

Qualifications Include:

Bachelor’s degree in Business or related field (or equivalent combination of years of experience with High School diploma/ GED) required
10+ years' experience in client relationship management
5+ years' experience in mortgage servicing with knowledge of servicing processes and practices
Demonstrated experience servicing clients in a fast-paced, dynamic work environment
Previous experience leading projects and cross functional project teams
Strong customer service orientation
Strong knowledge of Microsoft Office (Excel, Word and Power Point)
Strong financial and technical aptitude
Strong verbal and written communication skills
Strong leadership skills with the ability to lead by influence to garner support and drive results cross-functionally
Strong listening skills coupled with strong facilitation abilities to effectively lead client meetings and internal discussions
Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
Strong analytical and problem-solving abilities to analyze and interpret client portfolio and financial performance data to identify opportunities and propose well-developed solutions
Solid decision-making abilities coupled with sound judgement
Strong organizational skills; effective time management for self and team
Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment
Client focused with strong execution skills and results orientation
Strong attention to detail; strong compliance orientation; high quality of work product
Ability to effectively manage self and others through change; high learning agility
Collaborative and consultative work style; high team-orientation
Self-directed; comfortable working with ambiguity and uncertainty; ability to proactively ask questions and surface issues/ concerns
Demonstrated ability to foster an environment of positive engagement and trust
Ability to establish credibility by recognizing/ supporting the company’s culture, values and priorities
Professional maturity, integrity, ability to maintain confidential data and information
Strong business acumen; strong fiscal and technical aptitude

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Featured Benefits

Medical, Dental and Vision Insurance
Company Paid Life Insurance
Disability Insurance
Pet Insurance
401k Program with Employer Matching
3 Weeks Paid Time Off (PTO)
Paid Holidays
Wellness Initiatives
Employee Assistance Program

Compensation

The hiring range for this position is between $105,000.00 to $125,000.00 annually
This position is eligible for an annual discretionary bonus

Fay Cares!

The Fay-Genstone Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify.

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More about this job

Skills

Cold calling
Communication skills
Performance management
Customer service
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Leadership
Interpersonal skills
Problem solving
Decision making
Organizational skills
Time management
Attention to detail
Regulatory compliance
Use questioning techniques

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