Jobs in the United States

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Added 3 mins ago
BU
Dialysis Clinical Manager Registered Nurse - RN
BNJ USA Bio-Med Appl of New Jersey Inc
Hamilton, NJ
- $99,000 to $166,000 USD / year
Training and advancement: You will enter our Clinical Leadership Program that creates and supports a culture of continuous learning for our managers. The curriculum will cover onboarding,…
Added 5 mins ago
Senior Manager, Utilities - Durham, NC
Military Spouse Jobs & VetJobs
United States
The job leads technical workstreams and contributes to program outcomes by developing actionable methods and analyses, collaborating with cross‑functional partners to integrate technical…
Added 8 mins ago
SJ
Mgr-Trial Monitoring
St. Jude Children's Research Hospital, Inc.
Remote, United States
- $94,640 to $169,520 USD / year
The Manager, Trial Monitoring leads and oversees the clinical trial monitoring program for a diverse portfolio of studies, including complex, multi-site IND and IDE clinical research. This…
Added 10 mins ago
Lead Project Manager, Professional Services
CareFusion Solutions, LLC
United States
Provides team support and product information on BD Dispensing products as assigned by manager.
Added 20 mins ago
Vice President of Information Technology and Security
Jobgether
Remote, United States
Lead Information Security teams responsible for the organization's cybersecurity program, including threat intelligence, incident response, vulnerability management, zero-trust network…
Added 20 mins ago
Manager, Accounting and Financial Advisory Services
Baker Tilly Advisory Group, LP
USA DC Washington, DC
Baker Tilly is currently searching for a Manager to join our CFO Accounting Advisory practice and specialize in Aerospace and Defense/Government Contracting clients.
Added 46 mins ago
Director, Responsible Sourcing
ELC Beauty LLC
Long Island City, NY
Recommend and execute best network design in terms of total cost (including inventory, E&O, transport...) and lead⁃time, and draft an updated sourcing strategy with adequate supply base…
Added 48 mins ago
CO
Storm/Sewer Technician II
City of Tualatin
Tualatin, OR
- $30.44 to $38.55 USD / hour
Conducts both routine as well as more complex/technical inspection sewer and stormwater infrastructure to identify maintenance deficiencies, needed repairs, and potential safety concerns.…
Added 54 mins ago
J
Sr. Business Development Manager, Combatant Commands & Department of War
Jobgether
Remote, United States
- $150,000 to $185,000 USD / year
…steps. Our partner is looking for a Sr. Business Development Manager, Combatant Commands & Department of War based in the United…
Added 54 mins ago
J
Senior Product Manager, AI-native platform
Jobgether
Remote, United States
- $140,000 to $161,000 CAD / year
…and next steps. Our partner is looking for a Senior Product Manager, AI-native Platform based in United…
Added 57 mins ago
Physical Security Systems Analyst II
ULSA University of Louisville
United States
…physical security needs as outlined by the Physical Security Manager. This position serves as a subject matter expert as it relates to physical security, and is primarily responsible for…
Added 58 mins ago
Assistant Branch Manager
QXO
Taylor, MI
As an Assistant Branch Manager at QXO, you’ll support daily operations, lead the team, and ensure safety and service excellence.
Added 1 hour ago
Product Manager, Wired AIOps Efficacy
Hewlett Packard Enterprise
Cupertino, CA
Contributions have substantial technical impact on a significant HPE product/project, or a strategic/architectural direction. Go-to creator and innovator for critical business challenges…
Added 1 hour ago
Project Manager, Engineering
CoolSys
Princeton, NJ
To support our rapid growth, CoolSys Energy Design - Consulting Engineers (CED) is in search of a full-time, Project Manager to join our team in New Jersey. Our ideal candidate will have…
Added 1 hour ago
Senior Manager, ServiceNow HRSD Program and Solution Management
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Columbus, OH · Costa Mesa, CA · Dallas, TX · Denver, CO · Detroit, MI · Hartford, CT · Houston, TX · Indianapolis, IN · Jacksonville, FL · Kansas City, MO · Las Vegas, NV · Los Angeles, CA · McLean, VA · Miami, FL · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Raleigh, NC · Richmond, VA · Sacramento, CA · San Antonio, TX · San Diego, CA · San Francisco, CA · San Jose, CA · Seattle, WA · St. Louis, MO · Stamford, CT · Tampa, FL · Tempe, AZ
Serving as the primary client relationship lead across account and program teams, building trusted-advisor relationships with senior HR, IT, and Information Security stakeholders, including…
Added 1 hour ago
Capital Projects Technical Senior Manager - PMIS
Deloitte US
Chicago, IL · Dallas, TX · Fort Worth, TX · McLean, VA
As a Senior Manager (Implementation Lead) within our practice, your responsibilities will include:
Added 1 hour ago
SO
Administrative Assistant 2 (PCN 031378)
State of Alaska
Juneau, AK
- $28.83 USD / hour
…account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends…
Added 1 hour ago
SO
Protective Services Specialist 1/2 Anchorage (PCN 069272M)
State of Alaska
Anchorage, AK
- $29.36 to $33.76 USD / hour
Added 1 hour ago
Manager - Manufacturing & Tooling Development
Blue Origin Personnel, LLC
Space Coast, FL
As part of a passionate and growing team of experts, you will lead a team of manufacturing and tooling development engineers accountable for planning and developing the tooling, processes,…
Added 1 hour ago
Medical Equipment Branch Manager
Rotech Healthcare Inc.
Tulsa, OK
Rotech Healthcare Inc. is seeking an experienced and mission-driven Location Manager to oversee daily operations at one of our home healthcare branches. If you have a background in…
Added 1 hour ago
VI
Government Supply Manager
Viasat, Inc.
Carlsbad, CA
- $123,000 to $184,000 USD / year
We are looking for a highly driven Government Supply Manager to help manage and scale the procurement of fully assembled, finished electronic products with contract manufacturers. The…
Added 1 hour ago
S
Manager, Data Analytics
Synctera
Remote, United States
- $160,000 to $200,000 USD / year
…partnerships. The Synctera Platform enables banks to manage their program through a fully compliant, scalable…
Added 1 hour ago
Senior Product Manager, Identity
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Product Manager, Identity based in the United States.
Added 1 hour ago
Engineering Project Manager, Retail & Marcom Engineering
Apple
Sunnyvale, CA
contributing to the values that lead to extraordinary work. Every new product we build, service
Added 1 hour ago
AP
EHS Specialist
AVANGRID POWER, LLC
United States Of America, TX
- $47 to $52.75 USD / hour
· Possession of comprehensive interpersonal, speaking and writing skills in order to lead and influence personnel; to present technical information and proposed courses of action to members…

Fay Group

Sr Client Relations Manager

Remote, United States

$105,000 to $125,000 USD / year

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Job details

Pay: $105,000 to $125,000 USD / year
Posting language: English
Posted: Nov 2, 2026

Original job description

The Fay Group is a fully integrated real estate and mortgage services firm, bringing together the strength and expertise of two complementary holding companies – Fay Financial and Genstone Holdings. Since its founding in 2008 as a special servicer, The Fay Group has grown into a diversified enterprise overseeing more than $46 billion in assets on behalf of over 50 institutional clients. Powered by data, technology, and a team of 1,100+ professionals across 10 U.S. locations, the organization delivers coordinated solutions across the full spectrum of real estate and lending services – including loan servicing, property management, mortgage originations, renovations, and insurance.

From asset creation and loan management to renovations and real estate brokerage services, The Fay Group offers end-to-end capabilities under one platform. This comprehensive approach delivers flexibility, transparency, and performance across multiple asset classes, supporting both clients and customers in all market and interest rate environments.

Reporting to the Client Relations Leadership Team, the Sr Client Relations Manager position is responsible for managing client relationships for a portfolio of investors with the objective to grow revenue through the retention of clients resulting in increased volumes and upsell of services, and/or participating in the acquisition of new clients through prospecting and/or referrals.

This role develops, executes and manages the growth and retention strategy for the assigned clients, actively leads client engagement, and coordinates issue resolution to ensure client satisfaction and procurement of new revenue.

This elevated role requires a strategic mindset, strong planning skills, ability to lead by influence, effective communication skills, and strong ownership mentality. Success requires the Sr Client Relations Manager to work effectively with leaders across the organization to obtain timely and thorough data-backed insights to the client’s portfolio performance, responses to issues, and ensure overall effective client performance management.

Qualifications Include:

Bachelor’s degree in Business or related field (or equivalent combination of years of experience with High School diploma/ GED) required
10+ years' experience in client relationship management
5+ years' experience in mortgage servicing with knowledge of servicing processes and practices
Demonstrated experience servicing clients in a fast-paced, dynamic work environment
Previous experience leading projects and cross functional project teams
Strong customer service orientation
Strong knowledge of Microsoft Office (Excel, Word and Power Point)
Strong financial and technical aptitude
Strong verbal and written communication skills
Strong leadership skills with the ability to lead by influence to garner support and drive results cross-functionally
Strong listening skills coupled with strong facilitation abilities to effectively lead client meetings and internal discussions
Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
Strong analytical and problem-solving abilities to analyze and interpret client portfolio and financial performance data to identify opportunities and propose well-developed solutions
Solid decision-making abilities coupled with sound judgement
Strong organizational skills; effective time management for self and team
Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment
Client focused with strong execution skills and results orientation
Strong attention to detail; strong compliance orientation; high quality of work product
Ability to effectively manage self and others through change; high learning agility
Collaborative and consultative work style; high team-orientation
Self-directed; comfortable working with ambiguity and uncertainty; ability to proactively ask questions and surface issues/ concerns
Demonstrated ability to foster an environment of positive engagement and trust
Ability to establish credibility by recognizing/ supporting the company’s culture, values and priorities
Professional maturity, integrity, ability to maintain confidential data and information
Strong business acumen; strong fiscal and technical aptitude

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Featured Benefits

Medical, Dental and Vision Insurance
Company Paid Life Insurance
Disability Insurance
Pet Insurance
401k Program with Employer Matching
3 Weeks Paid Time Off (PTO)
Paid Holidays
Wellness Initiatives
Employee Assistance Program

Compensation

The hiring range for this position is between $105,000.00 to $125,000.00 annually
This position is eligible for an annual discretionary bonus

Fay Cares!

The Fay-Genstone Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify.

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More about this job

Skills

Cold calling
Communication skills
Performance management
Customer service
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Leadership
Interpersonal skills
Problem solving
Decision making
Organizational skills
Time management
Attention to detail
Regulatory compliance
Use questioning techniques

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