Jobs in the United States

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Added 2 mins ago
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Clinical Recruiter (Contract-to-Hire)
Lifeforce
Remote, United States
- $41 to $50 USD / hour
…leading this shift as the world's largest longevity medicine…
Added 3 mins ago
Manufacturing Systems Engineering Manager 2 (20637 - 20634)
Northrop Grumman
Roy, UT · Roy
The Manufacturing Systems Engineering Manager 2 manages a segment of the program and a functional team, providing objective-oriented direction to a group of manufacturing systems engineers…
Added 3 mins ago
Sr Principal Info Systems Project Manager-20394
Northrop Grumman
Roy, UT · Roy
We are seeking a Product Manager to lead the strategy, roadmap, and sustainment of our enterprise project control tools application suite, including Oracle Primavera P6, Oracle Unifier,…
Added 5 mins ago
Manager, Business Operations, Strategy & Design, and End-to-End Program Management
Hewlett Packard Enterprise
Spring, TX
The Manager, Business Operations, Strategy & Design, and End-to-End Program Management plays a key leadership role within the Lead-to-Cash (L2C) Transformation Office. This position is…
Added 5 mins ago
Living Progress Strategy, Operations, and Strategic Initiatives Program Manager
Hewlett Packard Enterprise
Spring, TX
The Living Progress Strategy, Operations, and Strategic Initiatives Program Manager serves as an operational anchor and strategic driver for HPE’s corporate sustainability (Living Progress)…
Added 5 mins ago
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Lab Robotics Manager
GSK
Cambridge, MA
- $119,625 to $199,375 USD / year
In a technological environment that evolves at high pace, the Lab Robotics Manager will act as key enabler for the automation of the Scientific Area, Vx CL&AP, and DDS laboratories.…
Added 5 mins ago
Staff SW Engineer - Performance Engineering
Visa U.S.A. Inc.
Austin, TX
Should have experience in defining Performance Strategy and reporting performance baselines required to certify Go-Lives.
Added 6 mins ago
Corporate Communications Manager
Sumitomo Pharma
Carson City, NV
Reporting to the Vice President, Corporate Communications, the Corporate Communications Manager serves as a key communications partner across Sumitomo Pharma America. This writing- and…
Added 6 mins ago
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Principal Segment Development Manager
Micron Technology
Folsom, CA · San Jose, CA · Folsom · San Jose
- $171,000 to $337,000 USD / year
In the role of Principal Segment Development Manager, you will spearhead our marketing activities in Folsom, CA. This job holds a key role in crafting the direction for our memory and…
Added 6 mins ago
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Customer Enablement Manager, AI Solutions Group
Micron Technology
San Jose, CA · Boise, ID · San Jose · Boise
- $129,000 to $337,000 USD / year
As a Customer Enablement Manager, you will lead HBM technical enablement for key AI and accelerated-computing customers. You will connect customer system needs and development plans with…
Added 8 mins ago
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Project Manager (Non-techinical) (Banking) (100% Remote)
TEKsystems
Seattle, WA
- $65 to $75 USD / hour
OverviewWe are seeking a highly organized Project Manager to support a large-scale enterprise Data Program. This individual will provideproject coordination and governance support, helping…
Added 13 mins ago
VS
Senior Contracts Specialist
Varda Space Industries
El Segundo, CA
- $155,000 to $175,000 USD / year
…government space programs. You’ll work directly with the Contracts Manager on a lean team, where one person’s work visibly moves the company. When you remove a blocker, a mission moves…
Added 18 mins ago
GTM Change Enablement Senior Principal
Workday, Inc.
CA · GA
…unparalleled value to our business partners and customers. The Strategy and Business Operations team works with stakeholders within BT and outside to define, align on, and implement the…
Added 18 mins ago
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Digital Sales Representative - Expansion
Twilio
Remote, United States
- $35.34 to $49.04 USD / hour
Analytical account development strategy based on using data to find opportunities and prove value.
Added 26 mins ago
SH
Regional Program Manager
Second Harvest of Silicon Valley
San Jose, CA
- $85,568 to $100,668 USD / year
…food access for low-income individuals and families. Regional Program Managers are experts in their region and act as a primary liaison for a portfolio of 501(c)(3) nonprofit partners and…
Added 26 mins ago
Manager, Learning Systems & Enablement (Remote)
RTX
Remote, United States
Deliver assigned migration, integration, consolidation, and implementation workstreams in alignment with the Senior Manager’s roadmap, coordinating requirements, project plans, testing,…
Added 31 mins ago
Senior Manager of Subcontracts Program Management
LEIDOS, INC.
Gaithersburg, MD
The Senior Manager provides strategic leadership and oversight of the Subcontract Program Management (SPM) function across programs. This role is responsible for managing a team of…
Added 33 mins ago
VA
Associate Director of Development Operations
VITAMIN ANGEL ALLIANCE INC
Goleta, CA
- $100,000 to $130,000 USD / year
The Associate Director of Development Operations will build and lead the systems, processes, data infrastructure, and operational practices required to support a high-performing, integrated…
Added 33 mins ago
CDA-Pesticide Disposal and Recycling Program Manager (Administrator V)
State of Colorado
Broomfield, CO
This position oversees the administration of the Colorado Pesticide Disposal and Recycling Program, including building the brand-new program from the ground up by establishing foundational…
Added 40 mins ago
Associate Banker I - Harleysville PA (30 Hours))
TD Bank
Harleysville, PA
Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD’s service strategy
Added 40 mins ago
Channel Partner Business Manager
HP
Washington · Millersville
Lead HP strategy on federal security standards to include FIPS, NIAP, Common Criteria.
Added 41 mins ago
Corporate Communications Manager
Sumitomo Pharma
Harrisburg, PA
Reporting to the Vice President, Corporate Communications, the Corporate Communications Manager serves as a key communications partner across Sumitomo Pharma America. This writing- and…
Added 41 mins ago
Associate Banker I
TD Bank
Philadelphia, PA
Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD’s service strategy
Added 42 mins ago
Associate Director - Medical Content Capabilities
Eli Lilly and Company
United States
As part of Lilly's Accelerate Reach & Scale (ARS) strategy, Global Medical Affairs is evolving from platform-centric execution to end-to-end, capability-based delivery of medical content at…
Added 45 mins ago
Complex Director of Sales
Lodging Dynamics
Clearwater, FL
…applicable. The Complex Director of Sales implements the brand's strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based…

Fay Group

Sr Client Relations Manager

Remote, United States

$105,000 to $125,000 USD / year

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Job details

Pay: $105,000 to $125,000 USD / year
Posting language: English
Posted: Nov 2, 2026

Original job description

The Fay Group is a fully integrated real estate and mortgage services firm, bringing together the strength and expertise of two complementary holding companies – Fay Financial and Genstone Holdings. Since its founding in 2008 as a special servicer, The Fay Group has grown into a diversified enterprise overseeing more than $46 billion in assets on behalf of over 50 institutional clients. Powered by data, technology, and a team of 1,100+ professionals across 10 U.S. locations, the organization delivers coordinated solutions across the full spectrum of real estate and lending services – including loan servicing, property management, mortgage originations, renovations, and insurance.

From asset creation and loan management to renovations and real estate brokerage services, The Fay Group offers end-to-end capabilities under one platform. This comprehensive approach delivers flexibility, transparency, and performance across multiple asset classes, supporting both clients and customers in all market and interest rate environments.

Reporting to the Client Relations Leadership Team, the Sr Client Relations Manager position is responsible for managing client relationships for a portfolio of investors with the objective to grow revenue through the retention of clients resulting in increased volumes and upsell of services, and/or participating in the acquisition of new clients through prospecting and/or referrals.

This role develops, executes and manages the growth and retention strategy for the assigned clients, actively leads client engagement, and coordinates issue resolution to ensure client satisfaction and procurement of new revenue.

This elevated role requires a strategic mindset, strong planning skills, ability to lead by influence, effective communication skills, and strong ownership mentality. Success requires the Sr Client Relations Manager to work effectively with leaders across the organization to obtain timely and thorough data-backed insights to the client’s portfolio performance, responses to issues, and ensure overall effective client performance management.

Qualifications Include:

Bachelor’s degree in Business or related field (or equivalent combination of years of experience with High School diploma/ GED) required
10+ years' experience in client relationship management
5+ years' experience in mortgage servicing with knowledge of servicing processes and practices
Demonstrated experience servicing clients in a fast-paced, dynamic work environment
Previous experience leading projects and cross functional project teams
Strong customer service orientation
Strong knowledge of Microsoft Office (Excel, Word and Power Point)
Strong financial and technical aptitude
Strong verbal and written communication skills
Strong leadership skills with the ability to lead by influence to garner support and drive results cross-functionally
Strong listening skills coupled with strong facilitation abilities to effectively lead client meetings and internal discussions
Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
Strong analytical and problem-solving abilities to analyze and interpret client portfolio and financial performance data to identify opportunities and propose well-developed solutions
Solid decision-making abilities coupled with sound judgement
Strong organizational skills; effective time management for self and team
Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment
Client focused with strong execution skills and results orientation
Strong attention to detail; strong compliance orientation; high quality of work product
Ability to effectively manage self and others through change; high learning agility
Collaborative and consultative work style; high team-orientation
Self-directed; comfortable working with ambiguity and uncertainty; ability to proactively ask questions and surface issues/ concerns
Demonstrated ability to foster an environment of positive engagement and trust
Ability to establish credibility by recognizing/ supporting the company’s culture, values and priorities
Professional maturity, integrity, ability to maintain confidential data and information
Strong business acumen; strong fiscal and technical aptitude

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Featured Benefits

Medical, Dental and Vision Insurance
Company Paid Life Insurance
Disability Insurance
Pet Insurance
401k Program with Employer Matching
3 Weeks Paid Time Off (PTO)
Paid Holidays
Wellness Initiatives
Employee Assistance Program

Compensation

The hiring range for this position is between $105,000.00 to $125,000.00 annually
This position is eligible for an annual discretionary bonus

Fay Cares!

The Fay-Genstone Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify.

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More about this job

Skills

Cold calling
Communication skills
Performance management
Customer service
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Leadership
Interpersonal skills
Problem solving
Decision making
Organizational skills
Time management
Attention to detail
Regulatory compliance
Use questioning techniques

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