Jobs in the United States

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Added just now
Senior Machine learning engineer, AI Authoring
Unity Technologies SF
Mountain View, CA
We are hiring a Senior Machine Learning Engineer to lead this effort. You will own the end-to-end architecture, build pipelines, systems, and models, and scale a cross-disciplinary team of…
Added just now
Senior Application Security Engineer
Unity Technologies SF
San Francisco, CA · Mountain View, CA
…aerospace, architecture, retail, energy, and government. Our Product Security team keeps that platform, and the software built on top of it, safe for millions of creators and their…
Added 1 min ago
Senior Staff HW Engineer
Stryker
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Added 2 mins ago
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Software Engineer – Backend Engineer – Tax Engineering
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- $174,595 to $235,200 USD / year
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Added 3 mins ago
Senior Software Engineer, Search Infrastructure - Moveworks
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Product Security Intern
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- $62.89 USD / hour
As an engineer on the ServiceNow Product Security team, you will contribute to initiatives that improve secure product development and customer enablement. You’ll collaborate across…
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Reliability Engineer II
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…experience our incredible culture and will be empowered to support your teammates, your customers, and especially your community. Under this roof, we define the future while leading the…
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Lead, Quality Engineer- Automation 1
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The Missile Solutions Segment of L3Harris Technologies is seeking an experienced Automation Quality Engineer to support industrial expansion readiness and strategic growth initiatives…
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Process Engineer
Actalent
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Job DescriptionWe are seeking a highly motivated Engineer or Scientist to lead and contribute to the development of next-generation optical fiber manufacturing. In this role, you apply…
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Part Quality Engineer
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Birmingham, AL
- $40 to $46.5 USD / hour
Job Title: Part Quality EngineerJob DescriptionThe Part Quality Engineer ensures robust supplier quality for automotive and powertrain components, focusing on new model launches and model…
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Electrical Engineer
Actalent
Burnsville, MN
- $34 to $40 USD / hour
Design analog, digital, and power circuit schematics based on product requirements.
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Lead Information Security Engineer - Red Team
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The Lead Information Security Engineer within Product and Platform Security provides technical leadership and hands-on execution across Red Team functions. This role leverages advanced…
Added 3 mins ago
Senior Director Software Engineering
Capital One
Little Rock, AR
As a Senior Director, Full-stack Engineer at Capital One, you will lead high-performing engineering teams working to define the future of banking in the cloud. You will partner closely with…
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Senior Front-End and Agentic-UI Engineer
Evolent
Little Rock, AR
The Senior Software Engineer leads the design, development, and deployment of complex features in the web user experience for the Evolent Platform. This role builds high-performance React…
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Applied Machine Learning Engineer
Best Buy
Richfield, MN
As the Applied Machine Learning Engineer, you’ll build and operate the ML systems behind Best Buy’s search, product discovery, gift recommendations, and homepage personalization -…
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Field Service Engineer III
ThermoFisher Scientific
Little Rock, AR
We are seeking a highly skilled, self-motivated Field Service Engineer III to support our Bulk Elemental Analysis business. In this role, you will independently install, maintain,…
Added 3 mins ago
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Automated Test Engineer
Eliassen Group
Little Rock, AR
- $40 to $50 USD / hour
Our client seeks an Automated Test Engineer to support Hivemind by monitoring and maintaining large volumes of automated tests, troubleshooting failures, and driving bug resolution across…
Added 4 mins ago
Senior Codes Engineer
ULSE Inc.
Research Triangle Park, NC · Evanston, IL
The Senior Codes Engineer will support a diverse portfolio of standards and manage a broad range of interdisciplinary projects and technical initiatives that advance UL Standards &…
Added 5 mins ago
Manufacturing Equipment and Process Engineer
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Glasgow, KY
Must possess valid driver license
Added 6 mins ago
Corporate Systems Engineer
Hewlett Packard Enterprise
Andover, MA
This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office
Added 6 mins ago
Finance AI/ML Engineer - PhD
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Spring, TX
Build forecasting and predictive models for revenue, cost, and demand, and support scenario and "what-if" analysis for planning.
Added 6 mins ago
Commercial Security Products Senior Technical Support Engineer - Hybrid
SEU Sensormatic Electronics, LLC
United States
…Boca Raton, FL office. To provide expert, Level 3 technical support for the Video Edge, victor and Illustra product portfolio, acting as the final point of technical escalation within…
Added 6 mins ago
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New Product Introduction (NPI) Engineer
PACIFIC RUBBER & PACKING INC
San Carlos, CA
- $85,000 to $100,000 USD / year
We’re Hiring: New Product Introduction (NPI) Engineer!
Added 6 mins ago
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Payments Operations Specialist
Harper
San Francisco, CA · Atlanta, GA
- $65,000 to $90,000 USD / year
- The fix behind the fix. Automate the reconciliation you did by hand last month, and flag the patterns that need a product or finance change.
Added 7 mins ago
1
Security Engineer, Corporate Security
1Password
Remote, United States
- $123,000 to $172,000 USD / year
…cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI…

Fastly

Security Support Engineer

New York City, NY, United States
NY, United States

Apply on fastly.com About employer

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Job details

Experience: 1+ years of experience in a technical support, DevOps, or Solutions Engineering role, ideally focused on application security, web infrastructure, or cloud environments
Posting language: English
Posted: Nov 12, 2026

Original job description

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible - at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including GitHub, Yelp, Paramount, and JetBlue.

We're building a more trustworthy Internet. Come join us.

*Job posting may close early due to the volume of applicants.

Leveraging our growing security product suite, a Security Support Engineer contributes real world security insights to Fastly and our customers as part of our Security Product Support (SPS) team, as we address Internet-scale threats.

The SPS team provides operational support for Fastly’s security products and services. Security Support Engineers within this team focus on delivering outstanding security product services to our customers. The team works with the operations, product engineering, and customer organizations internally to respond to security product issues faced across Fastly’s entire base of security customers.

What You'll Do:

You will be responsible for providing product support for Fastly's security products, including our Next-Gen WAF, to customers across the globe. This includes assisting with product installation, configuration, troubleshooting, and triage of security incidents. You will help customers establish and secure their web applications, debug WAF deployment configurations, and resolve technical issues to ensure they derive maximum benefit from Fastly's security offerings.

Security Support Engineers are responsible for the following:

Manage incoming customer inquiries
Deliver exceptional support for customer security concerns
Ensure high-quality customer interactions
Conduct thorough troubleshooting and triage of customer-reported issues related to WAF and other security product functionalities
Document common issues, solutions, and best practices to contribute to internal knowledge bases and runbooks
Address inquiries and alerts in accordance with established Service Level Agreements (SLAs)
Contribute to the development of scalable organizational processes and policies
Escalate complex issues to senior team members as required

What We're Looking For:

Strong interest in infosec and application security
A foundational understanding of common web application vulnerabilities (e.g., OWASP Top 10)
Working knowledge of core internet technologies like DNS, HTTP, and TLS
Some experience with command line Linux server environments (Windows Server a plus)
An understanding of the OSI model
1+ years of experience in a technical support, DevOps, or Solutions Engineering role, ideally focused on application security, web infrastructure, or cloud environments
Familiarity with configuring, deploying, or managing applications in cloud environments (e.g., AWS, Azure, GCP) or using CI/CD pipelines is a plus
Practical troubleshooting experience with WAF products, network proxies, or application delivery controllers
Scripting ability in popular coding/scripting languages
Desire to contribute to the processes and policies that scale our organization as we grow
Self-motivated and able to work independently, but also thrives in a supportive team environment
Fluency in English (both spoken and written) required, and you know how to adapt content for different audiences
Communicate with clients to resolve concerns and escalations; monitor and manage service-impacting issues through resolution to ensure client satisfaction
Focused on delivering exceptional customer experiences

Work Hours:

Tuesday to Saturday each week around core business hours: 9am - 6pm - EST

Work Location(s) & Travel Requirements:

This position is open to the following preferred office locations:

Remote (US-East hours)

This position will require travel as required by your role or requested by your manager.

Salary:

The estimated salary range for this position is $90,650 - $108,780.

Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits:

We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings?

AI Statement

To ensure a fair and equitable interview process for everyone, the use of AI technologies - including real-time transcription tools, automated scripts, AI copilots, or external assistants - is strictly prohibited during the interview process unless explicitly authorized by the company in advance. Unauthorized use of AI tools may result in disqualification. Why Fastly?

• We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

• We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

• We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

All job applications must be submitted through our official careers site at www.fastly.com/about/careers. We will never request sensitive information, such as your Social Security number, bank account or credit card information during the application process. All official communication will come from an @fastly.com or @recruiting.fastly.com email address.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at candidateaccommodations@fastly.com or 501-287-4901.

Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.

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Jobs in the United States