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Sr. Relationship Manager
National Life Insurance Company
Addison, TX · Montpelier, VT
The Sr. Relationship Manager owns the onboarding, operational relationship, and business readiness for assigned Distribution partners, ensuring NLG delivers a coordinated, effective…
Added 1 min ago
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Program Manager - Strategic Cloud & AI Portfolio
NYU Langone Health
New York, NY
- $121,792.21 to $189,189 USD / year
We have an exciting opportunity to join our team as a Program Manager - Strategic Cloud & AI Portfolio.
Added 3 mins ago
CT Technologist I
North Carolina Baptist Hospital
Bermuda Run, NC
Reports malfunctioning equipment to the department director/manager/supervisor and clinical engineering/radiology engineer precautions. Maintains knowledge and skills required to work…
Added 3 mins ago
Patient Access Supervisor
Advocate Health, Inc.
Charlotte, NC
13536 Enterprise Revenue Cycle - Carolinas Medical Center Adult NC Arrival Emergency Department
Added 4 mins ago
Manager, IT Support
iPipeline Inc
Wayne, PA
The Manager, IT Support manages the daily operations and staff of the Company's IT Support / Help Desk function, ensuring the delivery of high-quality, timely, and user-friendly technical…
Added 4 mins ago
Security Data Product Architect - CTO Office
Bloomberg
NY
Much like Bloomberg as a whole, Bloomberg’s security program runs on data. Our team defines the long-term architecture and strategy for Bloomberg's security data. Working closely with the…
Added 6 mins ago
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Business Risk Management Alternatives, Managing Director
SSB&T
Quincy, MA · Clifton, NJ
- $170,000 to $252,500 USD / year
Proven leadership skills as well as managing and developing a high performing operational teams who deliver directly for you or for which you are a people manager only.
Added 9 mins ago
Deployment Manager
Phenom People Pvt Ltd
Horsham, PA
The Deployment Manager role is about creating movement. Our enterprise customers come to us with broken hiring processes, fragmented talent pipelines, and workforces that aren’t reaching…
Added 10 mins ago
Manager-B2B Growth Enablement
American Express
Remote, United States
The Manager - B2B Growth Enablement will be responsible for expansion sales across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division.
Added 12 mins ago
Transaction Specialist
Cornell University
United States
…financial stewardship and operational success of Cornell's research…
Added 12 mins ago
Sr. Manager, Claims - General Liability
Target Enterprise Inc
Minneapolis, MN
As a Sr. Claims Manager, General Liability/Auto Liability, you will manage claims processes and outcomes for both litigated and non-litigated claims. You will be a subject matter expert…
Added 14 mins ago
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Fleet Administrative Assistant
TWO-TAC LLC
Manassas Park, VA
- $19 to $26 USD / hour
Founded in 2020, AMERI-CANS is a fast-growing, veteran-owned enterprise built by Marine Corps veterans who know firsthand the critical importance of field sanitation. Headquartered in…
Added 17 mins ago
Quality Assurance Analyst - Project Lead
Novalink Solutions LLC
West Columbia, SC
This position will report to the Project Management Office Manager and will be the lead in performing data mapping and quality assurance for the final stages of software implementation…
Added 17 mins ago
CO
Senior Advisor, Digital Strategy
City of New York
New York City, NY
- $180,000 to $190,000 USD / year
This position also provides oversight to enterprise technology implementation projects, though implementation itself may be driven by City agency partners, and ensures that the technology…
Added 18 mins ago
Business Insights Specialist (US)
TD Bank, N.A.
Mount Laurel, NJ · Wilmington, DE · NY
Leads on the interpretation of complex business issues, generates multifaceted insights and identifies opportunities to help drive business growth or address business/enterprise needs
Added 21 mins ago
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Senior Project Manager
North America
Atlanta, GA
- $131,456 USD / year
Lead the planning, execution, and delivery of enterprise Business Process Management (BPM) and automation initiatives, defining project scope, timelines, budgets, resource allocation, and…
Added 23 mins ago
Manager, IT Support
iPipeline
Wayne, PA
The Manager, IT Support manages the daily operations and staff of the Company's IT Support / Help Desk function, ensuring the delivery of high-quality, timely, and user-friendly technical…
Added 27 mins ago
Senior Information Systems Security Officer - ISSO
Two Six Technologies
Herndon, VA · 13865 Sunrise Valley Dr Herndon, VA
…be responsible for assisting the Information System Security Manager in ensuring compliance for assigned classified programs. You will need to have experience working within the IC and have…
Added 34 mins ago
MD
IT Vendor & Service Delivery Manager (IT Staff Specialist)
Maryland Department of Transportation
Hanover, MD
- $81,750 to $128,924 USD / year
…Office (MDOT TSO), is seeking an IT Vendor & Service Delivery Manager (IT Staff Specialist). This position serves as a crucial link between airport business objectives and IT service…
Added 38 mins ago
Lead Project Manager - Transformation
CenterPoint Energy
Houston, TX
The Lead Project Manager plays a critical leadership role within the Transformation Office by leading enterprise-wide strategic initiatives that drive business performance, operational…
Added 38 mins ago
AS
Technical Manager
AMERICAN SYSTEMS
Springfield, VA
- $133,000 to $222,100 USD / year
…in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. We are seeking an experienced Technical Manager to provide…
Added 38 mins ago
AS
Problem Support Manager
AMERICAN SYSTEMS
Ashburn, VA
- $110,800 to $185,100 USD / year
…in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. We are seeking an experienced Problem Support Manager to lead…
Added 38 mins ago
AS
Incident Support Manager
AMERICAN SYSTEMS
Ashburn, VA
- $110,800 to $185,100 USD / year
We are seeking an experienced Incident Support Manager to lead incident management and major-incident coordination for a large, mission-critical government network operations environment.…
Added 39 mins ago
Technical Program Manager III, Security, Google Cloud
Google
Kirkland, WA · Seattle, WA
Share Technical Program Manager III, Security, Google Cloud
Added 39 mins ago
Release Engineer
Raintree Systems, Inc.
Remote, United States
The Release Manager coordinates software releases across multiple technology stacks, ensuring cross-team dependencies are managed, releases are ready, and customer-facing teams are prepared.

FARMER MAC

Calypso Platform Manager

Washington, DC, United States

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Job details

Posting language: English

Original job description

Farmer Mac is seeking an experienced, technically strong Calypso Platform Manager to own the stability, governance, and long-term direction of Farmer Mac's Calypso platform, which runs on the Nasdaq CapCloud managed service. As the technical subject matter expert (SME) for Calypso at Farmer Mac, this role will be instrumental in maintaining the platform, ensuring overall technical stability, enforcing platform governance, and making sure system enhancements and version upgrades are delivered successfully. The role will manage the relationship with Nasdaq and will be responsible for the technical roadmap for the Calypso platform, including upgrade strategy and release management.

The People You Will Work With

The position will report directly to the Director - Finance Technology & IT Operations and will have a direct report, a Calypso Systems Analyst and oversight of the external Calypso support team. As the technical SME for Calypso, the role will work closely with the Calypso business owner, the IT team, the Calypso support team, IT leadership, and business stakeholders. The role will also collaborate with Cybersecurity, IT Infrastructure, Internal Audit, External Audit, and Nasdaq account, support, and CapCloud teams.

Where and When You Will Work

This position can be performed remotely, with limited travel to Farmer Mac's headquarters at 2100 Pennsylvania Avenue NW, Washington, DC. Farmer Mac is a Presence with a Purpose work environment, providing flexibility while creating opportunities for teams to come together in the office with purpose. Occasional work outside core hours may be required for planned upgrades, releases, and production events, as well as unplanned issues and time-sensitive projects.

Primary Responsibilities and Duties

Responsibilities and essential job functions include, but are not limited to, the following:

Technical SME: Serve as the technical subject matter expert for Calypso at Farmer Mac, providing guidance on platform configuration, architecture, data flows, and capabilities to the business owner, IT team, IT leadership, and business stakeholders.
Platform stability and operations: Own the overall technical health and stability of the Calypso platform, including monitoring, incident and problem management, root cause analysis, performance, and service level expectations. Serve as the escalation point for the Calypso support team.
Platform governance: Establish and maintain governance for the Calypso platform, including configuration standards, environment management, security and access roles, change control, release approvals, and documentation. Ensure the platform meets IT general control, audit, and SOX expectations and support internal and external audit requests.
Enhancements: Work with the Calypso business owner to intake, assess, prioritize, and deliver system enhancements. Oversee design, configuration, development, testing, and deployment, including regression testing and quality gates, so changes are delivered on time, with quality, and with proper approvals and evidence.
Upgrades and release management: Plan, coordinate, and manage Calypso version upgrades and vendor releases, including impact assessment, environment readiness, regression and user acceptance testing, cutover planning, go live support, and post release hypercare.
Test automation strategy: Partner with the internal Quality Engineering team to design and build an automated testing strategy for Calypso, including regression test automation, test data and environment readiness, and integration of automated tests into enhancement, upgrade, and release cycles to reduce manual effort, shorten testing windows, and improve release quality.
Technical roadmap: Own and maintain the technical roadmap for the Calypso platform, including upgrade strategy, release cadence, technical debt reduction, and alignment with Farmer Mac's business priorities, architecture direction, and budget.
Nasdaq vendor management: Manage the relationship with Nasdaq as the primary technical contact for the CapCloud service. Oversee support case escalation, service level performance, release and maintenance notices, environment requests, custom code deployment, and contract and service reviews.
Integrations and data: Oversee the interfaces, data feeds, scheduled processes, and reporting that connect Calypso with upstream and downstream systems. Ensure data integrity, reconciliation, and timely resolution of integration issues.
Team leadership: Lead, coach, and develop the Calypso Systems Analyst. Set priorities, review work, and ensure cross training and documentation to reduce key person risk.
Stakeholder communication: Provide clear status updates, risk and issue reporting, and recommendations to the Director - Finance Technology & IT Operations, IT leadership, the business owner, and business stakeholders, translating technical topics for non technical audiences.
Planning and continuous improvement: Provide input to annual project planning and the platform budget, including Nasdaq services and licensing, and identify opportunities to automate manual processes and improve resilience, including the use of AI and related tools.

Desired Skills and Qualifications

At least ten years of experience in IT, application management, or technical support for capital markets, treasury, or financial services platforms, including at least eight years of hands on experience with Calypso in a technical, administration, support, or platform management role.
Strong working knowledge of Calypso architecture, configuration, workflows, scheduled tasks, interfaces, messaging, reporting, and the underlying data model.
Demonstrated experience leading Calypso version upgrades and release cycles, from planning and testing through cutover and hypercare.
Experience with vendor managed or cloud hosted platforms such as Nasdaq CapCloud, including managing vendor relationships, service levels, and escalations.
Experience managing integrations, APIs, file based interfaces, and batch processing between Calypso and other enterprise systems.
Working knowledge of SQL, and familiarity with Java or scripting used for Calypso development, troubleshooting, and automation.
Strong understanding of change management, SDLC, release management, and IT general controls, with experience supporting audits and using tools such as ServiceNow and Azure DevOps.
Proven ability to lead and develop a small team and to act as a trusted technical advisor to business and IT leaders.
Excellent written and verbal communication skills for technical and non technical audiences.
Strong analytical, problem solving, and organizational skills, with the ability to manage multiple priorities and deadlines.

Education and Experience

Bachelor's degree strongly preferred, ideally in Information Systems, Computer Science, Finance, Engineering, or a related field.
Minimum of eight years of related professional experience, including five or more years with Calypso.
Experience in the financial services industry, particularly treasury, capital markets, or secondary market operations, is a plus.
Relevant certifications such as Nasdaq Calypso Technical or Certified Administrator, ITIL Foundation, PMP, or similar credentials are a plus.

Our compensation philosophy is targeted pay positioning relative to peers, our industry, and external markets. Farmer Mac is committed to a compensation program that will enable the organization to attract, motivate, reward, and retain highly skilled and creative talent to maintain sustained long-term performance and achieve the organization’s strategic business objectives. Salary is competitive. The typical starting salary range for this position is between $160,000-$200,000, although wages can vary based on experience and geography, plus performance-based bonus and equity-based awards. Individual compensation will be commensurate with the candidate's experience.

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