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Added 12 mins ago
Showroom Manager
Ferguson Enterprises, LLC
Warrensville Heights, OH · Valley View, OH
Actively leads day-to-day showroom operations which includes the Showroom team, collaboration with Senior Showroom Manager, Showroom Operations Manager to focus on Showroom Displays, the…
Added 54 mins ago
M
Seasonal Retail Fulfillment Associate
Manpower
Brooklyn, NY
- $18.5 USD / hour
Our client, a leading organization in the retail and ecommerce industry, is seeking dedicated Seasonal Retail Fulfillment Associates to join their team. As a Retail Fulfillment Associate,…
Added 55 mins ago
Retail Associate
SSA Group
Boca Raton, FL
Reports to: Retail Supervisor(s), Assistant Retail Operations Manager, and Retail Operations Manager
Added 1 hour ago
UR
Floor Supervisor- Full Time
USA-PVH RETAIL STORES LLC
Retail CK National Harbor, MD
- Full-time
Confidence in leading by example, resolving issues in the moment, and supporting daily operations
Added 1 hour ago
Suites Food and Beverage Supervisor
Compass Group
Dallas, TX
…commitment to excellence. As the exclusive food, beverage, and retail partner at American Airlines Center, our team plays a vital role in bringing every event to…
Added 1 hour ago
Sales Associate
Petco Animal Supplies Stores, Inc.
Patchogue, NY
As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and…
Added 1 hour ago
Sales Associate
Petco Animal Supplies Stores, Inc.
Eureka, CA
As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and…
Added 1 hour ago
TO
Retail Part Time Store Associate
The ODP Group
Lake Zurich, IL
- Part-time
As a Part Time Retail Store Associate at Office Depot, your part-time role is vital to our continued success in today's retail landscape. You'll engage with customers in a friendly and…
Added 1 hour ago
AB
Sales Associate – Optical - Part Time
America's Best
Downingtown, PA
- Part-time
As a Sales Associate, you’ll play a key role in delivering an exceptional experience for our customers while supporting store operations and sales goals.
Added 1 hour ago
Sales Associate – Optical
America's Best
North Wales, PA
As a Sales Associate, you’ll play a key role in delivering an exceptional experience for our customers while supporting store operations and sales goals.
Added 1 hour ago
Sales Associate – Optical
America's Best
Warminster, PA
As a Sales Associate, you’ll play a key role in delivering an exceptional experience for our customers while supporting store operations and sales goals.
Added 1 hour ago
AB
Sales Associate – Optical - Part Time
America's Best
Quakertown, PA
- Part-time
As a Sales Associate, you’ll play a key role in delivering an exceptional experience for our customers while supporting store operations and sales goals.
Added 1 hour ago
Sales Associate – Optical
America's Best
Monroeville, PA
As a Sales Associate, you’ll play a key role in delivering an exceptional experience for our customers while supporting store operations and sales goals.
Added 1 hour ago
PO
Stock Associate - Berkshire Mall
Penney OpCo LLC
Wyomissing, PA
- $11 to $13.75 USD / hour
Our Stock Associates will control the flow of merchandise from our stock room to the retail sales floor. They will also be responsible for receiving, unpacking, organizing, storing,…
Added 1 hour ago
PO
Operations Supervisor - Pecanland Mall
Penney OpCo LLC
Monroe, LA
- $19.5 to $24.38 USD / hour
As the Operations Supervisor, you are accountable for contributing to profitable sales growth by driving store merchandise in-stocks, supervising and engaging Operations associates and…
Added 1 hour ago
W
Inventory Specialist
Walgreens
PEACHTREE CORNERS, GA
- $17.5 to $22.5 USD / hour
Added 1 hour ago
W
Customer Service Associate - Temporary
Walgreens
AURORA, CO
- $16.5 to $20.5 USD / hour
Prefer six months of experience in a retail environment.
Added 2 hours ago
Assistant Manager
Safelite Fulfilment
HONOLULU, HI
…customers have a memorable experience. This professional leads operations for an individual retail location, including assigned associates, cash management, inventory control, loss…
Added 2 hours ago
Associate Cook
Providence St. Joseph Health
Richland, WA
…well as short order cooking of foods for patients, catering or retail food service customers, acts in a manner that supports patient food safety, customer satisfaction, and departmental…
Added 2 hours ago
LC
FT Sales Associate
LOVESAC COMPANY
Monterery, CA
- $18.59 to $20.69 USD / hour
As a Lovesac Sales Associate, you are energized by connecting with customers, delivering remark able results, and helping people design products that fit their lifestyle and space. You’re…
Added 2 hours ago
S
Apprentice Piercer
STUDS
1003 Newport Center Drive Newport Beach, CA · Newport Beach, CA
- $19 to $24 USD / hour
Studs is a category-defining ear piercing and earring brand named one of “the 10 most innovative companies in retail for 2023” by Fast Company. Studs connects ear piercing with aftercare…
Added 2 hours ago
S
Apprentice Piercer
STUDS
Space #J8U Mclean, VA · Tysons, VA
- $19 to $24 USD / hour
Studs is a category-defining ear piercing and earring brand named one of “the 10 most innovative companies in retail for 2023” by Fast Company. Studs connects ear piercing with aftercare…
Added 2 hours ago
W
Customer Service Associate
Walgreens
RAPID CITY, SD
- $15 to $19 USD / hour
Prefer six months of experience in a retail environment.
Added 2 hours ago
W
Customer Service Associate
Walgreens
CRYSTAL LAKE, IL
- $15 to $19 USD / hour
Prefer six months of experience in a retail environment.
Added 2 hours ago
W
Pharmacy Customer Service Associate
Walgreens
CRYSTAL LAKE, IL
- $16 to $20 USD / hour
Prefer six months of experience in a retail environment.

Closed listing

Fanatics Commerce

Tech Support Analyst - Warehouse - Nights

Tampa, FL, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Experience: High school diploma or equivalent with 3 years of related work experience required; or a college or associate degree with 2 years of related work experience.
Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

ROLE OVERVIEW

The Tech Support Analyst – provides hands-on technical support for PC, Mac, mobile, and networked systems across Fanatics Commerce's enterprise environment, working under general supervision within established procedures to resolve a wide range of hardware, software, and connectivity issues. This role operates in a fast-paced, often warehouse-based setting, requiring the ability to manage multiple priorities, maintain confidentiality, and communicate clearly with users at all levels. Delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

Collaborate cross-functionally with end users, peers, and higher-level support tiers to diagnose and escalate technical issues with clear, detailed documentation.
Champion positive and collaborative working relationships across the user base, maintaining professionalism with demanding customers and upper management alike.
Contribute to a shared knowledge base by assisting in the creation and maintenance of self-service end-user support documentation.

Fan & Customer Impact (Obsessed with Fans)

Provide responsive, high-quality technical support to end users, ensuring minimal disruption to day-to-day operations and a consistently positive support experience.
Deliver clear direction and instruction on computer applications, empowering users to resolve basic issues independently where possible.
Maintain a strong dedication to customer service, responding to last-minute requests with accuracy and composure.
Handle all interactions with discretion, safeguarding confidential data and sensitive system access.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

Diagnose and resolve complex hardware, software, network, VPN, Wi-Fi, and LAN/WAN connectivity issues, applying structured troubleshooting methodologies.
Support Android and Apple iOS device management, including operating system reinstallation and use of ADB tools where required.
Identify and document technical issues in sufficient detail to enable efficient escalation and resolution by higher support levels.
Apply working knowledge of TCP/IP, DNS, and Active Directory to address network and user access problems systematically.

Ownership & Execution (Determined & Relentless Mindset)

Manage end-to-end PC provisioning, including hardware setup, software installation, and peripheral configuration for end users.
Maintain, repair, and troubleshoot printers (network and standalone), handheld scanners, label printers, and other ruggedized warehouse equipment.
Adhere to all standard operating procedures for computer networking and information systems as established by Fanatics, including safety regulations when using ladders or power industrial equipment.
Demonstrate consistent follow-through to ensure problems are fully resolved, with the ability to work independently with minimal direction when required.

AI & DIGITAL CAPABILITY

We are building a future-ready organization. This role is expected to:

Apply AI and technology to improve efficiency, quality, and outcomes
Use data and digital tools to inform decisions and enhance performance
Demonstrate curiosity and adaptability in adopting new technologies and ways of working
Contribute to a culture of innovation and continuous improvement

CAPABILITIES & EXPERIENCE YOU BRING

Required Qualifications:

One to three years of experience in a technical support role, with demonstrated ability to troubleshoot and resolve PC, Mac, and peripheral hardware and software issues.
Strong working knowledge of Windows OS, Mac OS, MS Office, and Google Workspace, with hands-on experience supporting additional tools such as Zoom, Cisco AnyConnect, Box, and Adobe Creative Cloud.
Solid understanding of networking concepts including TCP/IP, DNS, LAN, WAN, and VPN, with the ability to diagnose and articulate connectivity issues clearly.
Experience operating and supporting Android and Apple iOS devices, including mobile device management platforms such as SOTI MobiControl.
Proficiency with ITSM platforms, with experience in ServiceNow preferred; familiarity with running and terminating Cat6 network cabling is a plus.
Excellent verbal and written communication skills, strong analytical ability, and a calm, composed approach when supporting demanding users or fast-moving operational environments.
Physical ability to lift computer equipment including monitors and printers up to 60 lbs., and willingness to travel occasionally to remote locations and work within warehouse environments.

Education:

High school diploma or equivalent with 3 years of related work experience required; or a college or associate degree with 2 years of related work experience.

WORK LOCATION

On-site: Your work location will be onsite in Tampa, FL. At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

ABOUT US

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

ABOUT THE TEAM

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world - including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do: · Build Championship Teams · Obsessed with Fans · Limitless Entrepreneurial Spirit · Determined and Relentless Mindset

By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy.

Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here.

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