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Added 1 min ago
Sales Coordinator, Designer RTW, Bergdorf Goodman
Saks
New York, NY
Be the primary operational lead for inventory and product-related processes, working in partnership with a dedicated support associate.
Added 23 mins ago
Framing Associate
Michaels Stores, Inc.
United States
Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. * deliver sales and production results
Added 27 mins ago
Senior Instructional Designer - International
Bath & Body Works
Columbus, OH
We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career…
Added 1 hour ago
Protection and Control (P&C) Designer
SEL Engineering Services, Inc.
Boise, ID
Associate's degree in EET, CAD, Drafting, or a related field (or equivalent experience)
Added 2 hours ago
Layout Designer
Pierce Manufacturing Inc
Appleton, WI
The Layout Designer will support engineers with drawing layouts by utilizing computer-aided drafting software. This role will also be responsible for creating new and modified components…
Added 3 hours ago
Sales Coordinator, Designer RTW, Bergdorf Goodman
SAKS & CO LLC
United States
Be the primary operational lead for inventory and product-related processes, working in partnership with a dedicated support associate.
Added 4 hours ago
Sales Advisor - South Hills Village
Warby Parker
Pittsburgh, PA
…(At other brands, you might see similar roles called Sales Associate.) In supporting our retail locations across the country (and Canada!), Advisors have a direct, immediate impact on the…
Added 4 hours ago
Permit Expediter
Guardian Fire Protection Services, LLC
Rockville, MD
Follow up with plan reviewers on a set cadence; route review comments to the designer and resubmit corrections quickly.
Added 5 hours ago
Electrical Design Drafter
CFO Trane U.S. Inc.-CFO
United States
As an Electrical Designer Drafter at Trane Technologies, you will work as a senior mechanical designer dedicated exclusively to our LiquidStack product portfolio. You will serve as a senior…
Added 5 hours ago
Mechanical Design Drafter
CFO Trane U.S. Inc.-CFO
United States
As a Mechanical Design Drafter at Trane Technologies, you will work as a senior electrical designer dedicated exclusively to our LiquidStack product portfolio. You will serve as a member of…
Added 5 hours ago
Inspector, Assoc
The Greenbrier Companies
Red Oak, IA
…powering the movement of products around the world as a leading designer, manufacturer and supplier of freight rail transportation equipment and…
Added 5 hours ago
Fire Alarm Designer
Bosch Building Technologies
Irvine, CA
Job Summary: The Fire Alarm Designer supports the design and development of commercial fire alarm and life safety systems. This is an entry-level opportunity for someone with drafting,…
Added 6 hours ago
CO
POLICE OFFICER CADET
City of Miami Gardens
Miami Gardens, FL
- $24.52 USD / hour
To be considered for employment, the following documents must be submitted with your application. Incomplete applications will not be processed.
Added 6 hours ago
Sales Advisor - Lynnhaven Mall
Warby Parker
Virginia Beach, VA
…(At other brands, you might see similar roles called Sales Associate.) In supporting our retail locations across the country (and Canada!), Advisors have a direct, immediate impact on the…
Added 6 hours ago
Sr. Mechanical Designer
Cornell University
United States
Cornell University is seeking an experienced Senior Mechanical Designer to join our Facilities Engineering team. This position offers an opportunity to contribute to the planning, design,…
Added 6 hours ago
Project Designer I, Engineering Design
ONE Gas
El Paso, TX
Associate's degree preferred. (Typically, one and a half to two years of relevant experience is equivalent to one year of formal education.)
Added 6 hours ago
Application Designer
Stellar Energy Americas Inc
Jacksonville, FL
As a member of the technical staff, the Application Designer is responsible for the preparation of technical document packages for the design of modular TIAC (Turbine Inlet Air Cooling)…
Added 7 hours ago
Sales Advisor - Hamilton Corner
Warby Parker
Chattanooga, TN
…(At other brands, you might see similar roles called Sales Associate.) In supporting our retail locations across the country (and Canada!), Advisors have a direct, immediate impact on the…
Added 7 hours ago
Substation Physical Designer 3 - Grid
Sargent & Lundy
United States
An Associate’s Degree in Drafting, and/or a Bachelor's Degree in Engineering Technology, and/or a high school diploma and 3 or more years drafting course work or equivalent technical…
Added 7 hours ago
Floral Designer-Bentley Mall Fairbanks
Albertsons Companies
FAIRBANKS, AK · Fairbanks, AK
Smiles and greets customers in a friendly manner, whether the encounter takes place in the associate’s designated department or elsewhere in the store.
Added 8 hours ago
Graphic Designer
Broward College
United States
Under limited supervision, the Graphic Designer designs communication materials in various forms. Responsibilities may include the following: conceptualize and develop traditional marketing…
Added 8 hours ago
CA
Content Designer & User Researcher - 1053
City and County of San Francisco
San Francisco, CA
- $134,082 to $168,688 USD / year
The San Francisco Planning Department is recruiting for one (1) Permanent Exempt (PEX) Content Designer & User Researcher for PermitSF.
Added 8 hours ago
Staff UX Designer
Synergis
Atlanta, GA
Design intuitive, scalable experiences for complex enterprise applications, internal tools, and associate-facing digital products.
Added 8 hours ago
Floral Designer
Albertsons Companies
HOUSTON, TX · Houston, TX
Click here to see - A Day in The Life-Floral Designer
Added 8 hours ago
Floral Designer
Albertsons Companies
MESQUITE, TX · Mesquite, TX
Click here to see - A Day in The Life-Floral Designer

Closed listing

Fanatics Commerce

Tech Support Analyst - Warehouse - Nights

Tampa, FL, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: High school diploma or equivalent with 3 years of related work experience required; or a college or associate degree with 2 years of related work experience.
Posting language: English
Posted: Oct 30, 2026

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Original job description

Archived listing. The details below describe a past opening.

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

ROLE OVERVIEW

The Tech Support Analyst – provides hands-on technical support for PC, Mac, mobile, and networked systems across Fanatics Commerce's enterprise environment, working under general supervision within established procedures to resolve a wide range of hardware, software, and connectivity issues. This role operates in a fast-paced, often warehouse-based setting, requiring the ability to manage multiple priorities, maintain confidentiality, and communicate clearly with users at all levels. Delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

Collaborate cross-functionally with end users, peers, and higher-level support tiers to diagnose and escalate technical issues with clear, detailed documentation.
Champion positive and collaborative working relationships across the user base, maintaining professionalism with demanding customers and upper management alike.
Contribute to a shared knowledge base by assisting in the creation and maintenance of self-service end-user support documentation.

Fan & Customer Impact (Obsessed with Fans)

Provide responsive, high-quality technical support to end users, ensuring minimal disruption to day-to-day operations and a consistently positive support experience.
Deliver clear direction and instruction on computer applications, empowering users to resolve basic issues independently where possible.
Maintain a strong dedication to customer service, responding to last-minute requests with accuracy and composure.
Handle all interactions with discretion, safeguarding confidential data and sensitive system access.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

Diagnose and resolve complex hardware, software, network, VPN, Wi-Fi, and LAN/WAN connectivity issues, applying structured troubleshooting methodologies.
Support Android and Apple iOS device management, including operating system reinstallation and use of ADB tools where required.
Identify and document technical issues in sufficient detail to enable efficient escalation and resolution by higher support levels.
Apply working knowledge of TCP/IP, DNS, and Active Directory to address network and user access problems systematically.

Ownership & Execution (Determined & Relentless Mindset)

Manage end-to-end PC provisioning, including hardware setup, software installation, and peripheral configuration for end users.
Maintain, repair, and troubleshoot printers (network and standalone), handheld scanners, label printers, and other ruggedized warehouse equipment.
Adhere to all standard operating procedures for computer networking and information systems as established by Fanatics, including safety regulations when using ladders or power industrial equipment.
Demonstrate consistent follow-through to ensure problems are fully resolved, with the ability to work independently with minimal direction when required.

AI & DIGITAL CAPABILITY

We are building a future-ready organization. This role is expected to:

Apply AI and technology to improve efficiency, quality, and outcomes
Use data and digital tools to inform decisions and enhance performance
Demonstrate curiosity and adaptability in adopting new technologies and ways of working
Contribute to a culture of innovation and continuous improvement

CAPABILITIES & EXPERIENCE YOU BRING

Required Qualifications:

One to three years of experience in a technical support role, with demonstrated ability to troubleshoot and resolve PC, Mac, and peripheral hardware and software issues.
Strong working knowledge of Windows OS, Mac OS, MS Office, and Google Workspace, with hands-on experience supporting additional tools such as Zoom, Cisco AnyConnect, Box, and Adobe Creative Cloud.
Solid understanding of networking concepts including TCP/IP, DNS, LAN, WAN, and VPN, with the ability to diagnose and articulate connectivity issues clearly.
Experience operating and supporting Android and Apple iOS devices, including mobile device management platforms such as SOTI MobiControl.
Proficiency with ITSM platforms, with experience in ServiceNow preferred; familiarity with running and terminating Cat6 network cabling is a plus.
Excellent verbal and written communication skills, strong analytical ability, and a calm, composed approach when supporting demanding users or fast-moving operational environments.
Physical ability to lift computer equipment including monitors and printers up to 60 lbs., and willingness to travel occasionally to remote locations and work within warehouse environments.

Education:

High school diploma or equivalent with 3 years of related work experience required; or a college or associate degree with 2 years of related work experience.

WORK LOCATION

On-site: Your work location will be onsite in Tampa, FL. At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.

ABOUT US

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

ABOUT THE TEAM

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world - including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do: · Build Championship Teams · Obsessed with Fans · Limitless Entrepreneurial Spirit · Determined and Relentless Mindset

By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy.

Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here.

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