Branch CSR - FT - B534

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• Evaluate, authorize, and approve loans. Advise borrowers on financial status and methods of payments. Act as liaison between customer and our financial institution and help qualified applicants acquire loans in a timely manner.

• Approve loans within specified limits and refer loan applications outside those limits to management for approval.
• Help applicants to obtain information for loan applications and to answer questions about the process.
• Analyze applicants' financial status, credit, and work history to determine feasibility of granting loans.
• Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
• Obtain and compile copies of loan applicants' credit histories, financial statements, and other financial information.
• Review and update credit and loan files.
• Review loan agreements to ensure that they are complete and accurate according to policy.
• Compute payment schedules.
• Stay abreast of new types of loans and other financial services and products in order to better meet customers' needs.
• Submit applications to credit analysts for verification and recommendation to the Branch Manager or Management office.
• Handle customer complaints and take appropriate action to resolve them.
• Work with clients to identify their financial goals and to find ways of reaching those goals.
• Negotiate payment arrangements with customers who have delinquent loans.
• Analyze potential loan markets and develop referral networks in order to locate prospects for loans.
• Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action.

Requirements

• Proven working experience as a loan officer.
• Familiarity with computers and loans applications/software.
• Solid understanding of direct/indirect lending products and practices.
• Excellent communication and interpersonal skills.
• Customer satisfaction orientation and sales competencies.
• Ability to work in a goal-oriented environment.
• Must be Bilingual in English and Spanish.
• Schedule flexibility including weekends.
• Personal reliable transportation.

BENEFITS:

• Competitive pay
• LOW COST$ Health insurance
• PAID vacations/ Holidays
• Comprehensive paid training
• Vision/Dental Insurance
• FREE Life Insurance
• Advancement Opportunities