Branch CSR - FT - 520

Evaluate, authorize, and approve loans. Advise borrowers on financial status and methods of payments. Act as liaison between customer and our financial institution and help qualified applicants acquire loans in a timely manner.

• Approve loans within specified limits and refer loan applications outside those limits to management for approval.
• Help applicants to obtain information for loan applications and to answer questions about the process.
• Analyze applicants' financial status, credit, and work history to determine feasibility of granting loans.
• Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
• Obtain and compile copies of loan applicants' credit histories, financial statements, and other financial information.
• Review and update credit and loan files.
• Review loan agreements to ensure that they are complete and accurate according to policy.
• Compute payment schedules.
• Stay abreast of new types of loans and other financial services and products in order to better meet customers' needs.
• Submit applications to credit analysts for verification and recommendation to the Branch Manager or Management office.
• Handle customer complaints and take appropriate action to resolve them.
• Work with clients to identify their financial goals and to find ways of reaching those goals.
• Negotiate payment arrangements with customers who have delinquent loans.
• Analyze potential loan markets and develop referral networks in order to locate prospects for loans.
• Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action.

Requirements

• Proven working experience as a loan officer.
• Familiarity with computers and loans applications/software.
• Solid understanding of direct/indirect lending products and practices.
• Excellent communication and interpersonal skills.
• Customer satisfaction orientation and sales competencies.
• Ability to work in a goal-oriented environment.
• Must be Bilingual in English and Spanish.
• Schedule flexibility including weekends.
• Personal reliable transportation.

BENEFITS:

• Competitive pay
• Low Cost $ Health insurance
• PAID vacations/ Holidays
• Comprehensive paid training
• Vision/Dental Insurance
• FREE Life Insurance
• Advancement Opportunities