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Added 10 mins ago
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Sophisticated program and project management expertise coupled with the capacity to coordinate complex, multi-track, global initiatives simultaneously and strategic problem solver who can…
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Family First

Talent Development Manager

University Place, WA, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

GENERAL PURPOSE

The Talent Development Manager is responsible for building and managing Family First's organization-wide onboarding, learning, training, and employee-development programs. The position ensures employees are prepared to succeed from the beginning of their employment and have access to consistent, role-appropriate learning and development throughout their careers with Family First. The Talent Development Manager will lead the development of scalable training infrastructure supporting caregivers, administrative employees, managers, and organizational leaders while directly supervising Family First's Onboarding Specialist(s). This is a hands-on role. The Talent Development Manager will not simply coordinate training but will assess needs, build programs, develop content, facilitate training, measure effectiveness, and continuously improve Family First's learning and onboarding systems. Success Measures

Success in this position will be reflected through:

Consistent onboarding across Family First
Timely completion of required training
Improved new-hire readiness
Effective caregiver/HCA training processes
Increased manager and leadership capability
Strong utilization of learning programs
Development of clear role-based learning pathways
Measurable improvement in employee training experience
Effective leadership of the Onboarding Specialist(s)

JOB DUTIES AND RESPONSIBILITIES

Organizational Learning & Development

Develop and maintain an organization-wide learning and development strategy.
Assess training needs across departments and positions.
Develop annual training priorities in partnership with the HR Manager and operational leaders.
Build structured learning pathways appropriate to different roles within Family First.
Develop training materials, courses, facilitator guides, tools, and supporting resources.
Facilitate training directly when appropriate.
Identify opportunities to improve employee capability, consistency, and readiness as Family First grows.

Onboarding

Own the overall employee onboarding program following hire.
Directly supervise the Onboarding Specialist(s).
Establish consistent onboarding standards and expectations.
Develop role-specific onboarding plans and checklists.
Coordinate onboarding activities with HR and hiring managers.
Ensure employees receive the information, training, tools, and resources necessary to become productive in their positions.
Evaluate onboarding effectiveness and continuously improve the employee onboarding experience.

Caregiver & HCA Workforce Development

Partner with Home Care leadership to ensure caregiver training supports operational and workforce needs.
Develop structured training pathways for caregivers.
Support HCA training coordination and completion.
Develop educational resources addressing recurring caregiver knowledge and skill needs.
Monitor training completion and identify gaps requiring additional intervention.
Partner with HR and operational leadership regarding regulatory or job-specific training requirements.

Leadership & Manager Development

Develop structured training for new managers and supervisors.
Create leadership development curriculum addressing practical management capabilities.
Develop learning resources that help managers effectively lead employees and teams.
Support leadership development initiatives aligned with Family First's culture, mission, values, and growth strategy.

Important distinction: The Talent Development Manager may provide training to managers on leadership and management skills, but ownership of employee performance management, corrective action, PIPs, and employee relations remains with the HR Manager. Career & Employee Development

Develop career learning pathways for key positions.
Identify skill and competency expectations for roles throughout the organization.
Create development resources supporting employee career progression.
Partner with managers to identify recurring skill gaps and development needs.
Support succession and leadership-development initiatives through training and preparation of employees for expanded responsibilities.

Learning Management System & Training Administration

Own the effective administration and use of Family First's learning management platform.
Maintain training assignments, curricula, learning records, and completion reporting.
Establish organized systems for tracking required and developmental learning.
Evaluate opportunities to improve training delivery through technology.

Training Compliance & Measurement

Establish reporting for onboarding and training activity.
Monitor required training completion and communicate gaps to appropriate leaders.
Evaluate whether training programs are achieving intended outcomes.
Track measures such as onboarding completion, training completion, time-to-readiness, learner feedback, and participation in development programs.
Provide regular reporting to the HR Manager.

Team Leadership

Directly supervise and develop the Onboarding Specialist(s).
Establish priorities, workflows, service standards, and expectations for onboarding.
Maintain appropriate coverage and consistency in onboarding activities.
Develop the Onboarding Specialist role as Family First's workforce and onboarding needs evolve.

EDUCATION AND EXPERIENCE

Required

Bachelor's degree in Human Resources, Organizational Development, Education, Business, Adult Learning, or related field, or equivalent combination of education and experience.
Experience developing and delivering employee training or organizational learning programs.
Strong facilitation and presentation skills.
Experience creating training content and learning resources.
Strong project-management and organizational skills.
Demonstrated ability to work effectively with employees and leaders at different organizational levels.
Ability to translate organizational needs into practical training programs.

Preferred

Experience in home care, healthcare, senior services, behavioral health, or another regulated workforce environment.
Experience managing employee onboarding programs.
Experience working with learning management systems.
Experience developing manager or leadership training.
Experience supervising onboarding, training, or learning staff.
Knowledge of adult-learning principles and instructional design.

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More about this job

Skills

HCA
Leadership
Staff training
Onboarding
Develop digital educational materials
Support managers
Provide training
Performance management
Employee relations
Learning management systems
Reporting
Regulatory compliance
Team leadership
Adult education
Presentation skills
Project management
Organizational skills

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