Data Coordinator

Families & Youth Innovations Plus (FYI+)

Position Title: Full-Time

Salary: $50,000 - $60,500 (3 levels based on experience and education) Reports To: Data Manager

FLSA Status: Salaried/Exempt

Location: Solano Site, Dona Ana County, with travel to other FYI+ locations

Department: Quality Improvement & Evaluation

FYI+ serves diverse populations, including people from marginalized, underrepresented and vulnerable communities. This includes, but is not limited to, people experiencing substance use, homelessness, trauma, systems involvement, legal challenges, domestic violence, mental health needs, pregnancy, disability (both visible and invisible), learning needs and poverty.

FYI+ recognizes the specific needs of members of the LGBTQ+ community as well as people who identify as Indigenous, Black as well as People of Color.

The Data Coordinator is expected to lead with cultural humility and provide services in a responsive, informed, unbiased, affirming, inclusive, trauma-informed, and culturally responsive manner. Where the Data Coordinator does not possess cultural competence, they will prioritize and seek to achieve such learning

Job Summary

The Data Coordinator supports FYI+'s data-driven culture and quality improvement work by collecting, checking, analyzing, and reporting data across our programs. Working under the Data Manager, this role carries out data collection and validation standards, prepares reports and data for required submissions, works through incoming data requests, and helps staff understand and use data. The Data Coordinator works closely with the Data Manager, the Quality Manager, and program teams, including on CCBHC standards and reporting.

Essential Duties & Responsibilities

Data Collection & Entry

• Carry out the data collection processes and standards set by the Data Manager across all programs
• Enter and manage data in the EHR, Microsoft Excel, SPARS, and other platforms
• Check data for accuracy, completeness, and consistency, and follow up with staff to correct errors
• Help bring together data from back-end services and databases

Data Analysis & Reporting

• Run and prepare reports using Excel, Google Sheets, and business intelligence tools such as Power BI or Tableau
• Prepare data and reports that support required submissions to CCBHC payers, state agencies, Medicaid, and funders, for review and submission by the Data Manager
• Analyze data to identify trends, patterns, and program effectiveness
• Create standardized and ad-hoc reports for internal teams and as directed by the Data Manager, external partners
• Explain data findings verbally and in writing, and present results to staff, department heads, and leadership when asked

Data Request Management

• Work through incoming data requests from staff and partners in the request tracking system, following priorities set by the Data Manager
• Keep the tracking system current so every request has an owner, timeline, and status
• Document and organize frequently requested reports and data sets
• Set timelines and give requesters regular status updates

Training & Data Literacy

• Lead regular data review meetings with staff and departments
• Provide training on basic analytics and how to read and use reports
• Develop user-friendly guides and documentation for non-technical staff
• Offer one-on-one support to help staff understand and use their data

Quality Assurance & Validation

• Run routine data validation and quality checks using procedures set by the Data Manager
• Flag data system problems, inefficiencies, and inaccuracies to the Data Manager
• Recommend improvements and automation opportunities, and help put approved changes in place

CCBHC Compliance

• Support data collection, reporting, and monitoring for CCBHC certification
• Track outcome indicators and federal and state quality measure requirements
• Work with clinical staff and the Quality team so data collection matches evidence-based practice

Technology & Systems Support

• Support the Data Manager in maintaining databases, the EHR's reporting functions, and reporting tools
• Handle data in line with HIPAA, 42 CFR Part 2, and FYI+ privacy and access rules
• Recommend new tools or technologies that would improve data work
• Provide first-line troubleshooting for data-related issues and escalate system problems to the Data Manager

Collaboration & Communication

• Translate complex data into plain language that supports decisions
• Lead data review sessions with program managers and clinicians
• Take part in the agency-wide Quality Team when asked
• Support the Data Manager in meeting reporting needs with state agencies and funders

Qualifications and Experience

Education & Experience:

• Bachelor's degree in public health, Data Science, Computer Science, Mathematics, Health Informatics, or a related field (or equivalent work experience)
• Previous experience as a data analyst, data coordinator, or in a related role, preferably in behavioral health or healthcare

Skills & Knowledge:

• Proficiency in Microsoft Excel, Google Sheets, and data reporting and visualization tools (Power BI or Tableau)
• Working knowledge of HIPAA and 42 CFR Part 2, or willingness to complete training before handling client data
• Strong statistical, analytical, and problem-solving skills
• Excellent communication and presentation skills, including explaining data to non-technical audiences
• Detail-oriented, with strong organizational and time management skills
• Able to work independently and across teams

Preferred Knowledge & Experience

• Bilingual (English/Spanish) communication
• Familiarity with behavioral health data systems and EHRs
• Experience with SQL or similar tools to pull and work with data
• Experience with CCBHC data and quality measure reporting
• Knowledge of data security, database structures, and programming fundamentals

Other Details

• Based at the Solano Site with travel to other FYI+ locations as needed. This position will start as in-person.
• Mostly standard business hours, with occasional flexibility for reporting deadlines and system changes
• Valid NM driver's license and reliable transportation required

Work Conditions & Culture

• May require considerable physical activity, heavy physical work; heavy lifting, pushing, or pulling required of objects up to 20-30 pounds.

Additional Information

Americans' w/ Disabilities:

• To perform this job successfully, an individual must be able to perform essential duty satisfactorily. The requirements listed are representative to the minimum levels of knowledge, skill, and/or ability necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• HIPAA Privacy Training and Sanctions:
• Employees who have access to health information whose confidentiality is protected by the HIPAA Privacy Rule are required by the Rule to receive training so that they have an understanding and knowledge of the Privacy Rule that corresponds to their job responsibilities, and of the agency’s policies and procedures

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

Families & Youth Innovations Plus (FYI+) is an equal opportunity employer committed to creating a diverse and inclusive work environment.