Control Booth Operator

This position supports the daily operations of the agency under sworn supervision. This role plays a critical part in ensuring the security and efficiency of the Fairfax County Courthouse and Adult Detention Center (ADC), including coordinating and facilitating response of first responders to emergency situations. This is an excellent opportunity for individuals seeking a challenging and rewarding career in public safety.

Responsibilities include:

• Monitors personnel, visitors, and inmates;
• Manages courtroom and security passage access and responding to calls via telephone and radio;
• Effectively communicates security incidents and sharing information with sworn personnel;
• Being proficient and current with policies and standard operating procedures;
• Operating a computer-aided dispatch console, controls, and radio frequencies.

Note: This posting may fill multiple positions within the Fairfax County Sheriffs Office. Assignments may vary based on operational needs, requiring adherence to established protocols and procedures.

Schedule: The incumbent may be assigned to multiple types of shifts (shift hours are subject to change). Court hours are 8-hour shifts that work Monday - Friday, equal to 80 hours per two-week pay period; Squad schedules are 12.5-hour shifts that work 15 days per month with workdays alternating weekly, equal to 87.5 hours per two-week pay period, to include evenings, weekends, and holidays. (Day shift is from 6:30 am - 7:00 pm and night shift is from 6:30 pm to 7:00 am).

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

• Monitor facility security systems, cameras and alarms to maintain secure environment;
• Control and verify all access to secure areas through Inet system and ID verification protocols;
• Coordinate communications between staff, public safety agencies and emergency services via radio and other channels;
• Access and query criminal databases (VCIN/NCIC) as needed;
• Inspect and report on security equipment functionality;
• Provide professional customer service and approved information to public inquiries;
• Document and relay critical information to appropriate personnel;
• Manage inventory and storage of controlled items;
• Enforce security protocols to prevent unauthorized access or escapes.

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

Knowledge of the policies, procedures and practices of the functional area to which assigned;

Knowledge of federal, state, and County laws and ordinances affecting assigned duties;

Knowledge of standard operating procedures and guidelines as well as riot, hostage, fire and disaster plans;

Knowledge of the agency's information technology system (e.g. PC's);

Ability to quickly assess the scope and magnitude of an emergency;

Ability to operate, emergency equipment, radio and CAD;

Ability to maintain a level of physical fitness appropriate to assignment;

Ability to work a shift work schedule which includes evenings, weekends, and holidays;

Ability to work effectively under stress;