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Added 20 mins ago
Lab/Test Engineer 1
Experis USA
Redmond, WA
Our client, Technology is seeking a Lab/Test Engineer 1 to join their team. As a Lab/Test Engineer 1, you will be part of the Engineering & Testing organization supporting lab testing and…
Added 25 mins ago
Lead Software Engineer
Mojo AI
Sandy, UT
The ideal candidate will have 6+ years of development experience with a focus on Node.js, React, SQL, and NoSQL databases. You will play a critical role in designing, developing, and…
Added 29 mins ago
Forward Deployed Integrations Engineer
Coursedog
Remote, United States
As a Forward Deployed Integrations Engineer at Coursedog, you'll embed directly with our most strategic customers to own their SIS integration from start to finish, working closely with…
Added 55 mins ago
TT
Founding Forward Deployed Engineer
True Talent Solutions Partners
New York, NY
- $180,000 to $250,000 USD / year
Join an early-stage B2B SaaS team building AI-powered tools for revenue operations. As a founding deployment engineer, you will turn complex customer data into reliable models and…
Added 1 hour ago
Agentic Context Engineer
Wisdom AI
Remote, United States
The Role: As an Agentic Context Engineer at WisdomAI, you will work within a Field Engineering team to guide customers from early solution shaping through scaled deployment. You will help…
Added 2 hours ago
Staff Software Engineer
Conga
Boston, MA · Houston, TX
The Staff Software Engineer is a hands-on backend role focused on building the Java services that power real-time pricing across Conga's platform. This position is responsible for designing…
Added 3 hours ago
Web Developer
CACI International
Chantilly, VA
…solutions using C#/.NET, HTML5, JavaScript, Bootstrap, CSS, SQL, and AWS. Responsibilities span requirements analysis, design, development, testing, deployment, troubleshooting,…
Added 3 hours ago
Data Engineer, Senior
BOOZ, ALLEN & HAMILTON, INC.
Charlottesville, VA
…unstructured data available today than ever before. As a data engineer, you know that organizing data can yield pivotal insights when it's gathered from disparate sources. We need an…
Added 4 hours ago
Data Engineer
TRILLIANT FOOD & NUTRITION
LITTLE CHUTE, WI
…Values: Position Overview: We are seeking an experienced Data Engineer to design, build, and maintain robust data pipelines and cloud-based solutions that power analytics and reporting…
Added 5 hours ago
Software Engineer II- ECM Specialization
EMERGENT HOLDINGS, INC.
NEW BERLIN, WI
Added 5 hours ago
Senior Cloud Data Engineer
AMERICAN FOODS GROUP LLC
GREEN BAY, WI
Added 5 hours ago
Process Control Engineer (Run-To-Run)
Micron Idaho Semiconductor Manufacturing (Triton) LLC
Boise, ID
As a Process Control Engineer, you will be responsible for developing, driving, and sharing process and equipment control solutions. You'll have the opportunity to collaborate with process…
Added 7 hours ago
AI PROMPT ENGINEER (CI POLYGRAPH REQUIRED)
NorthHill Technology
Reston, VA
SQL & query skills – Extracting and filtering data from databases to feed AI systems.
Added 7 hours ago
TT
Senior Full-Stack Engineer
True Talent Solutions Partners
Remote, United States
- $200,000 to $275,000 USD / year
- Design, deploy, and maintain production systems, with a focus on reliability, performance, and maintainability.
Added 7 hours ago
Forward Deployed Engineer
True Talent Solutions Partners
Remote, United States
…understand complex operational workflows, deploy AI agents into live systems, and deliver measurable business…
Added 8 hours ago
Staff Data Engineer
DAT
Denver, CO
Experience: 7+ years of relevant professional engineering experience, with a proven track record of building and operating large-scale distributed systems.
Added 8 hours ago
Agent Development Engineer, Customer Systems
Apple
Cupertino, CA · Sunnyvale, CA
We are seeking a highly innovative and specialized Agent Development Engineer to design, build, and deploy autonomous AI systems. Unlike traditional software or chatbot developers, you will…
Added 8 hours ago
Forward Deployed Engineer
Clera
Remote, United States
- At least 5 years of professional experience, including 2 to 3 years building or delivering technical data systems.
Added 8 hours ago
Lead New Product Development Engineer
Eaton Corporation
Olean, NY
Eaton’s ES AMER ESS division is currently seeking a Lead New Product Development Engineer.
Added 8 hours ago
Sr. Data Engineer
Synergy Sports Technology LLC
NEW YORK, NY
Sr. Data Engineer for Sportradar US LLC. Design, build, and implement generalized large-scale, sophisticated data pipelines using Nifi for downstream analytics and data science for our…
Added 8 hours ago
TS
Software Engineer 14404
Two Sigma Investments, LP
NEW YORK, NY
- $165,000 to $325,000 USD / year
Added 8 hours ago
Senior Analytics Engineer (Finance & Operations)
Skylight
Remote, United States
We are expanding our Data team and are in need of a rigorous Senior Analytics Engineer to partner closely with our Finance and Operations teams. This role will own the Finance/Operations…
Added 10 hours ago
Quality Assurance Engineer
Braven
Remote, United States
…over the next decade, Braven is hiring a Quality Assurance Engineer who will ensure our student- and staff-facing software is reliable, accessible, and a joy to…
Added 10 hours ago
Technical Systems Engineer (Hybrid)
Cisco Systems, Inc.
San Jose, CA · RTP, NC
As a Technical Systems Engineer with Commerce Product Management & Engineering (part of Cisco IT), You will be at the forefront of sustaining, monitoring, and troubleshooting critical…
Added 11 hours ago
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(USA) Staff, Data Engineer
Walmart
BENTONVILLE, AR
- $110,000 to $220,000 USD / year
As a Staff Data Engineer at Walmart, you will design and implement scalable data solutions that align with business strategies and regulatory requirements. This role involves translating…

Closed listing

Fair Isaac Corporation

AI Operations Analyst

Remote, United States

The targeted base pay range for this role is: $105,000 to $165,000 with this range reflecting differences in candidate knowledge, skills and experience.

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: The targeted base pay range for this role is: $105,000 to $165,000 with this range reflecting differences in candidate knowledge, skills and experience.
Posting language: English
Posted: Oct 29, 2026

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Original job description

Archived listing. The details below describe a past opening.

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

As myFICO expands its AI-powered product features, the Scores B2C team is hiring an AI Operations Analyst to review how our AI features talk to consumers about their credit, identify wrong or unsafe answers, and turn those findings into a better product.

What You’ll Contribute

Review a risk-weighted sample of AI chat conversations and Personalized Credit Insights summaries, and flag inaccurate, unsupported, off-topic, or unsafe responses.
Categorize member feedback, guardrail blocks, and escalations into a failure-mode taxonomy, and track how it changes over time.
Own the golden regression dataset by adding labeled examples from real production misses, keeping labels consistent, and documenting the rubric behind them.
Label data to help measure and improve automated evaluators, including double-labeling a share of items to measure reviewer agreement.
Publish a weekly quality report covering intent coverage, resolution and containment, refusal and guardrail rates, safety flags, top failure modes, and recommended fixes.
Escalate flagged content to Legal, Compliance, and Trust & Safety with clear severity ratings, and follow each item through to resolution.
Use SQL and dashboards to understand what members ask, where the experience falls short, and where quality is drifting.
Partner with Product, the Applied AI Engineer, and QA engineers on review tooling, rubrics, and sampling methods, and verify fixes after each release.

What We’re Seeking

Bachelor's degree in a related field, or equivalent experience, and demonstrated experience in a quality, analytical, or operations role reviewing customer conversations, such as CX or QA, support operations, compliance QA, or conversation design.
Strong SQL skills and comfort building and reading dashboards in a BI tool such as Tableau.
Sound judgment and close attention to detail, with the ability to apply a written rubric consistently and explain your decisions.
Strong written communication, including clear failure descriptions and concise summaries for leadership.
Comfort working with sensitive consumer data in a regulated environment, and the discretion that requires.
Experience working in Agile/Scrum teams.
Experience in consumer finance, credit, banking, fintech, or other regulated environments (FCRA, ECOA, UDAAP), knowledge of credit reports and FICO Scores, and experience with conversational AI or LLM-based products, data labeling, rubric design, inter-rater agreement, failure-mode taxonomies, basic Python and Jupyter, or Legal and Compliance escalation processes is a plus.

Our Offer to You

An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
The targeted base pay range for this role is: $105,000 to $165,000 with this range reflecting differences in candidate knowledge, skills and experience.

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

Credit Scoring - FICO® Scores are used by 90 of the top 100 US lenders.
Fraud Detection and Security - 4 billion payment cards globally are protected by FICO fraud systems.
Lending - 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy

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