Jobs in the United States

25+ jobs

Added 15 mins ago
ND
Gen AI Senior Engineer
NTT Data Americas, Inc.
Charlotte, NC
- $65 to $75 USD / hour
NTT DATA's Client is currently seeking an AWS Data & AI Platform Engineer to join our team in Charlotte, North Carolina (US-NC), United States (US).
Added 15 mins ago
EG
Dev Lead
Eliassen Group
Raleigh, NC
- $110 to $120 USD / hour
2+ years as a senior or principal engineer with design, implementation, and operational ownership.
Added 38 mins ago
EG
Dev Lead
Eliassen Group
Hartford, CT
- $110 to $120 USD / hour
2+ years as a senior or principal engineer with design, implementation, and operational ownership.
Added 47 mins ago
Sr. Business Analyst Data Engineer
ROCKLINE INDUSTRIES INC
SHEBOYGAN, WI
Added 47 mins ago
Associate Reliability Engineer (Remote)
Kohl's
Menomonee Falls, WI
As an Associate Reliability Engineer, you will ensure the resilience and availability of Kohl’s systems and applications. You will drive incident response efforts, perform root cause…
Added 47 mins ago
EA INFRASTRUCTURE ENGR SR, FCH - ENTERPR
FROEDTERT
MENOMONEE FALLS, WI
Added 48 mins ago
JC
Site Reliability Engineer-FinOps Analyst
JOHNSON CONTROLS, INC.
MILWAUKEE, WI
- $95,219.8 USD / year
Added 48 mins ago
EG
Dev Lead
Eliassen Group
Madison, WI
- $110 to $120 USD / hour
2+ years as a senior or principal engineer with design, implementation, and operational ownership.
Added 1 hour ago
EG
Dev Lead
Eliassen Group
Oklahoma City, OK
- $110 to $120 USD / hour
2+ years as a senior or principal engineer with design, implementation, and operational ownership.
Added 1 hour ago
M
Principal Software Engineer - CTJ - Poly
Microsoft
VA · Reston, VA · Reston
- $142,800 to $304,200 USD / year
Join the Azure AI Platform air-gapped engineering team as a Principal Software Engineer and help shape how Microsoft delivers and operates advanced AI capabilities for some of its most…
Added 1 hour ago
M
Principal Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
We are looking for a Principal Software Engineer who lives and breathes Azure Cosmos DB and knows how it is implemented underneath. Your mission is to make throttling disappear from…
Added 1 hour ago
M
Senior Software Engineer
Microsoft
WA · Redmond, WA · Redmond
- $142,800 to $304,200 USD / year
The Managed Apps team is building the next generation of AI-powered application development experiences that enable customers, makers, and professional developers to build, deploy, govern,…
Added 1 hour ago
M
Design Verification Engineer
Microsoft
NC · Raleigh, NC · Raleigh
- $85,400 to $183,700 USD / year
We are looking for a Design Verification Engineer to join the team to support our mission and culture. This key role will impact the organization by delivering automation and verification…
Added 1 hour ago
Engineer - Sales and Tender
Target
Brooklyn Park, MN
As an Engineer on the Sales and Tender team, you serve as a technical specialist delivering the engineering that powers the product. You develop keen insight into the technical architecture…
Added 1 hour ago
Principal Threat Detection Operations Engineer
Target
Brooklyn Park, MN
…capabilities, services, integrations, and automations using Python, APIs, detection-as-code practices, event-driven patterns, and cloud-native technologies to identify malicious and…
Added 1 hour ago
KL
Associate Director, AI Application Engineer
KPMG LLP
Minneapolis, MN
- $11.41 USD / hour
KPMG is currently seeking an Associate Director, AI Application Engineer to join our Digital Nexus Technology organization.
Added 1 hour ago
DA
Senior Software Development Engineer
Delta Air Lines, Inc.
Minneapolis, MN
- $81,300 to $221,000 USD / year
We are seeking a forward-looking Senior Software Development Engineer to design, build, and scale next-generation applications leveraging cloud-native architectures, AI/ML capabilities, and…
Added 1 hour ago
EG
Dev Lead
Eliassen Group
Saint Paul, MN
- $110 to $120 USD / hour
2+ years as a senior or principal engineer with design, implementation, and operational ownership.
Added 1 hour ago
Site Reliability Engineer (Tu-Sat, night shift)
IVANTI, INC.
SOUTH JORDAN, UT
Added 1 hour ago
Staff Software Engineer
HENRY SCHEIN, INC.
SANDY, UT
…full-stack solutions with integrated AI capabilities - primarily in Python across a range of frameworks, with growing use of Node.js * Own observability tooling and vendor integrations -…
Added 1 hour ago
Sentinel Software Quality Assurance Engineer
Northrop Grumman
Roy, UT
Northrop Grumman Defense Systems is seeking a Software Quality Assurance Engineer. This position will be located in Roy, UT and will support the Sentinel (GBSD) Ground Base Strategic…
Added 1 hour ago
Sentinel Sr Principal DevOps Engineer
Northrop Grumman
Roy, UT
Northrop Grumman Defense Systems (NGDS) is seeking a Sr. Principal DevOps Engineer. This role will focus on automating the provisioning and management of servers, storage, and networking…
Added 1 hour ago
EG
Dev Lead
Eliassen Group
Salt Lake City, UT
- $110 to $120 USD / hour
2+ years as a senior or principal engineer with design, implementation, and operational ownership.
Added 1 hour ago
Senior Platform Engineer - API
Cargill
Atlanta, GA
AUTOMATION: Leads the application of internal software deployment platform, continuous integration or continuous delivery pipeline and twelve factor development methodology to automate the…
Added 1 hour ago
Information Security Engineer Hybrid
Cisco
Atlanta, GA · Alpharetta, GA
The application window is expected to close on: 10/30/2026

AI Operations Analyst

Remote, United States

The targeted base pay range for this role is: $105,000 to $165,000 with this range reflecting differences in candidate knowledge, skills and experience.

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Job details

Pay: The targeted base pay range for this role is: $105,000 to $165,000 with this range reflecting differences in candidate knowledge, skills and experience.
Posting language: English
Posted: Oct 29, 2026

Original job description

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

As myFICO expands its AI-powered product features, the Scores B2C team is hiring an AI Operations Analyst to review how our AI features talk to consumers about their credit, identify wrong or unsafe answers, and turn those findings into a better product.

What You’ll Contribute

Review a risk-weighted sample of AI chat conversations and Personalized Credit Insights summaries, and flag inaccurate, unsupported, off-topic, or unsafe responses.
Categorize member feedback, guardrail blocks, and escalations into a failure-mode taxonomy, and track how it changes over time.
Own the golden regression dataset by adding labeled examples from real production misses, keeping labels consistent, and documenting the rubric behind them.
Label data to help measure and improve automated evaluators, including double-labeling a share of items to measure reviewer agreement.
Publish a weekly quality report covering intent coverage, resolution and containment, refusal and guardrail rates, safety flags, top failure modes, and recommended fixes.
Escalate flagged content to Legal, Compliance, and Trust & Safety with clear severity ratings, and follow each item through to resolution.
Use SQL and dashboards to understand what members ask, where the experience falls short, and where quality is drifting.
Partner with Product, the Applied AI Engineer, and QA engineers on review tooling, rubrics, and sampling methods, and verify fixes after each release.

What We’re Seeking

Bachelor's degree in a related field, or equivalent experience, and demonstrated experience in a quality, analytical, or operations role reviewing customer conversations, such as CX or QA, support operations, compliance QA, or conversation design.
Strong SQL skills and comfort building and reading dashboards in a BI tool such as Tableau.
Sound judgment and close attention to detail, with the ability to apply a written rubric consistently and explain your decisions.
Strong written communication, including clear failure descriptions and concise summaries for leadership.
Comfort working with sensitive consumer data in a regulated environment, and the discretion that requires.
Experience working in Agile/Scrum teams.
Experience in consumer finance, credit, banking, fintech, or other regulated environments (FCRA, ECOA, UDAAP), knowledge of credit reports and FICO Scores, and experience with conversational AI or LLM-based products, data labeling, rubric design, inter-rater agreement, failure-mode taxonomies, basic Python and Jupyter, or Legal and Compliance escalation processes is a plus.

Our Offer to You

An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
The targeted base pay range for this role is: $105,000 to $165,000 with this range reflecting differences in candidate knowledge, skills and experience.

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

Credit Scoring - FICO® Scores are used by 90 of the top 100 US lenders.
Fraud Detection and Security - 4 billion payment cards globally are protected by FICO fraud systems.
Lending - 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy

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