Jobs in the United States

25+ jobs

Added just now
Patient Care Executive
Adventist Health
Kailua, HI
…continuous improvements in patient safety and quality. Oversees the development, implementation, and monitoring of an effective, ongoing program to measure, assess, and improve the quality…
Added 1 min ago
C
Staff Accountant
cdcb
Brownsville, TX
- $48,000 to $50,000 USD / year
Work with Finance Department staff to improve the flow of information between accounting, lending, development, property management, and program operations.
Added 1 min ago
Epic Certified EHR Systems Analyst II (ClinDoc)
Adventist Health
Roseville, CA
…team members to coordinate assigned duties with the overall program and related projects. Researches, documents, and facilitates resolution to issues reported by end-users. Tests system…
Added 1 min ago
Leasing and Sales (DiGeronimo Development)
DiGeronimo Companies
Brecksville, OH
This role works most closely with the VP of Operations and the in-house property management team. Together they make sure leasing, and sales results support each property’s operating…
Added 1 min ago
AH
RN, ED, Clinical Practice & Education - Clinical Educator, Full-time, Day Shift
Adventist Health
Los Angeles, CA
- Full-time
…clinicians. Actively supports management policies and hospital operations in an acute care setting. Works collaboratively with leadership, staff, and interdisciplinary teams to foster a…
Added 1 min ago
Welder I
Smeal SFA
United States
…supporting construction, utilities, and infrastructure. With operations across the U.S. and globally, we are committed to safety, innovation, and quality while building products our…
Added 1 min ago
Welder I
Smeal SFA
United States
…supporting construction, utilities, and infrastructure. With operations across the U.S. and globally, we are committed to safety, innovation, and quality while building products our…
Added 2 mins ago
Welder I
Smeal SFA
United States
…supporting construction, utilities, and infrastructure. With operations across the U.S. and globally, we are committed to safety, innovation, and quality while building products our…
Added 2 mins ago
Welder I
Smeal SFA
United States
…supporting construction, utilities, and infrastructure. With operations across the U.S. and globally, we are committed to safety, innovation, and quality while building products our…
Added 2 mins ago
Welder III
Smeal SFA
United States
…supporting construction, utilities, and infrastructure. With operations across the U.S. and globally, we are committed to safety, innovation, and quality while building products our…
Added 2 mins ago
UO
Nurse Manager - Critical Care and Intermediate Care Unit - Full Time 8 Hours Day (Non-Union, Non-Exempt)
University of Southern California- HS
United States
- Full-time
…accountability for the quality of patient care, efficiency of operations, and human resources management for area (s) assigned. Provides staff education utilizing the AACN core curriculum,…
Added 2 mins ago
CO
Deputy Director of Parks, Recreation & Events
City of Fredericksburg
City of Fredericksburg, VA
- $84,977 to $100,000 USD / year
…cost-effective solutions. Drive strategic initiatives focused on program development, community engagement, and operational improvements.Compliance and…
Added 2 mins ago
Effects Planner
Cherokee Federal
Tampa, FL
Experience in planning support to Special Technical Operations, or Special Access Program efforts, Electronic Warfare, Operations Security, and Military Deception (MILDEC).
Added 2 mins ago
Regional Integration Manager L3
Cherokee Federal
Washington, DC
Professional development, training, and certification support
Added 2 mins ago
All Source Analyst Mid
Cherokee Federal
Honolulu, HI
…Analyst provides all-source analytic support to collections, operations, investigations, and other defense intelligence analytic…
Added 2 mins ago
Mill Manager
American Woodmark
Lincolnton, NC
…establishing a world class manufacturing operation. Overall development and coordination of plant operations and production processes to optimize the use of all resources and equipment in…
Added 2 mins ago
Production Manager
American Woodmark
Eastanollee, GA
…establishing a world class manufacturing operation. Overall development and coordination of plant operations and production processes to optimize the use of all resources and equipment in…
Added 2 mins ago
CF
Part-time Nurse Practitioner, APRN, FNP
Cherokee Federal
Brooklyn, NY
- $58 to $65 USD / hour
- Part-time
Professional development, training, and certification support
Added 2 mins ago
General Assembly Associate, 1st Shift
American Woodmark
Cumberland, MD
Ensure quality specifications are met for all aspects of trimline operations.
Added 2 mins ago
Production Manager, Finishing
American Woodmark
Moorefield, WV
…establishing a world class manufacturing operation. Overall development and coordination of plant operations and production processes to optimize the use of all resources and equipment in…
Added 2 mins ago
MD
Catering Sales Manager - Magnolia Denver
Magnolia Denver
Denver, CO
- $65,000 to $70,000 USD / year
Perform additional duties as assigned to support hotel operations and revenue goals.
Added 2 mins ago
Sr. Subject Matter Expert/Functional Area Expert (SME/FAE)
NOVACES
National Capital Region, DC
Demonstrate knowledge of responsibilities, functions, and operations of all DoD organizations
Added 2 mins ago
Kitchen Supervisor
Aloft Lake Nona
Orlando, FL
Aloft Lake Nona seeks a Kitchen Supervisor to assist to lead the daily operations of the restaurant culinary team. In this role you will plan, prep, set up and provide quality service in…
Added 2 mins ago
Business Analyst
Cherokee Federal
Falls Church, VA
Professional development, training, and certification support
Added 2 mins ago
BD
Employee Dining Room Attendant - Full-Time
Black Desert Resort
Ivins, UT
- $17 to $18 USD / hour
- Full-time
Competitive Benefits: Health insurance, 401K with company match, employee dining room, paid time off, exclusive resort discounts, and complimentary employee hotel stay program.

Developer Support Executive

Remote, United States

Union / A clear and likely internal candidate Base Pay Range: $84,344 - $95,000 We’re committed to offering competitive and flexible compensation to attract top talent.

Apply About employer

Applications open in a new tab.

Job details

Pay: Union / A clear and likely internal candidate Base Pay Range: $84,344 - $95,000 We’re committed to offering competitive and flexible compensation to attract top talent.
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Description:

About the Team:

The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people.

Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street Journal, Barron’s, MarketWatch, Investor’s Business Daily, Dow Jones Factiva and Dow Jones Risk & Compliance. You will find that we are a collaborative group, focused on delivering excellence during every customer interaction. We encourage anyone that wants to join us in our mission to apply.

About the Role:

The Developer Support Executive will provide support to Dow Jones customers as they build applications that use Dow Jones API’s and Services. As a Developer Support Representative, you’ll represent Dow Jones as you manage and resolve complex technical issues from customers who build applications with our APIs or services. You’ll serve as an advocate for developers using the Dow Jones platform by ensuring the accuracy of our technical documentation, developing and testing the platform, creating relevant sample code, and managing the content on the Dow Jones Support site. Hours of Support*: Working Hours based in US West Coast Time: 4:30 PM - 12:30 AM PT. *Hours subject to change. You will report to the Supervisor of Developer Support.

You will:

Provide Phone and Email support for developers who are implementing one or more of Dow Jones API’s or products.
Certify Customer applications to ensure they adhere to Dow Jones Technical and Branding Guidelines.
Provide support for Dow Jones Integration and Destination products.
Handle 3rd Level support for unresolved Technical Support issues.
Escalating issues to other departments when appropriate
Getting status’ on outsourced issues and keeping the technical staff informed
Assist with mentoring, and coaching technical staff.
Recognize and report problem trends.
Review and communicate system enhancement needs, leading the solution implementation.
Be responsible for helping with coverage for other regions or for any “on call” or weekend duties.
Conduct Kick off meetings with customers to design workflows that adhere to Certification rules for the Dow Jones Platform.
Communicate best practices on using Dow Jones API's and Services.
Work with customers to troubleshoot and resolve technical issues.
Write code samples, tutorials, and technical articles for the developer support portal.
Developing internal tools/applications as directed by management.

Key Relationships:

Work with technical staff and other departments within customer service to resolve customer problems
Work closely with the various system development groups, Global operations, and Product Testing
Work as a team member in the Development Support Group Team
Interact with customer service to resolve production issues
Interact with Technology group members to support each other
Contact customers System/Network/Developer contacts as necessary to troubleshoot or resolve customer related issues
Assist the sales force in resolving technical issues
Keep management informed of all severity one problems

You Have:

Understanding of Web services (SOAP, REST, WSDL, XML, JSON).
Experience developing or supporting sites using API and SDK integrations.
Networking or communication protocol knowledge.
High level understanding of how to troubleshoot network connectivity issues related to a customer’s network infrastructure.
Knowledge of networking or communication protocol including HTTPS, SFTP, and other common protocols.
Ability to assimilate complex product knowledge and identify appropriate solutions.
Ability to effectively adapt to a changing work environment and structure.
Excellent verbal and written communication skills with ability to explain complex products and technical issues in a level appropriate to the audience.
High degree of professionalism. Sets performance; assumes responsibility and accountability for successfully completing assignments.
Customer Focus required. Ability to make customers (internal & external) and their needs a primary focus of one’s actions; develop and sustain productive customer relationships.
Ability to follow documented troubleshooting steps and accurately log interactions into the corporate CRM. (Past experience with salesforce.com is a plus).
Coding skills in a programming language such as C#, Java, Perl, Ruby, Python (preferred).
Minimum of 3 years in a Technical Support or Developer role working with Web applications (preferred).
Experience working with XML and Relational Databases (desired).
Experience supporting web and mobile applications along with a thorough understanding of troubleshooting browser related issues (desired).

Our Benefits

Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Comprehensive Insurance Plans
Education Benefits
Family Care Benefits
Commuter Transit Program
Subscription Discounts
Employee Referral Program

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.

Business Area:

Dow Jones - Customer Service

Job Category:

IT, Telecom & Internet

Union Status:

Union / A clear and likely internal candidate Base Pay Range: $84,344 - $95,000 We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

Apply About employer

More about this job

Skills

Customer service
Factiva
Regulatory compliance
Documentation
Technical support
Coaching
Troubleshoot
Work as a team
Contact customers
Sales
Communication skills
Product knowledge
Customer relations
Troubleshooting
C#
Oracle Java
Perl
Ruby
Python

Report this job