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People Operations Analyst
Lightmatter
Boston, MA
We are seeking a Total Rewards & People Operations professional to support the scaling of critical people infrastructure during a period of rapid global growth. The ideal candidate brings…
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Indirect Category Manager
Arclin
Alpharetta, GA
This is not an entry level position. The Indirect Category Manager is responsible for developing and executing sourcing strategies that deliver value across Arclin's Indirect spend…
Added 1 min ago
General Manager I
GFL Environmental
Morristown, TN
Key Responsibilities:• Oversee responsibilities and coordinate efforts of Facility Manager(s), Sales Manager or individual sales representative, Administrative personnel and Maintenance…
Added 1 min ago
Talent Acquisition Specialist
Brenntag Mid-South, LLC
Henderson, KY
…managers to attract, assess, and hire talent that supports safe operations, regulatory compliance, customer-driven sales growth, and supply chain excellence. The Recruiter must understand…
Added 1 min ago
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Experienced Engineering Manager, Payments
Plaid
New York, NY
- $264,000 to $400,000 USD / year
…data science on the ML models behind our risk products, with operations and compliance on regulated money movement, and with go-to-market on key deals and customer relationships. This is a…
Added 1 min ago
Manager Production
Mapleton, IL
Process Improvement: Ability to maintains focus on the continuous improvement of processes, products and services.
Added 1 min ago
Software Quality Assurance Lead
Regions Bank
Birmingham, AL
Leads Regions' projects from a QA standpoint working closely with the project manager, Application Development team(s), Business Units, Compliance, Risk and Audit
Added 1 min ago
Compliance Administrator - Community Lending
Regions Bank
Birmingham, AL
…a specific line of business. Associates have influence over process and policy changes. This position is an individual contributor and typically reports to the Business Unit Compliance…
Added 1 min ago
Market Financial Center Manager - Connecticut East Market
Bank of America, National Association
United States
Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
Added 1 min ago
Market Financial Center Manager - Charlotte Central Market
Bank of America, National Association
United States
Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
Added 1 min ago
VO
The North Face: Supervisor - Stonebriar
VF Outdoor, LLC
United States
- $17.5 to $24 USD / hour
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 1 min ago
Timberland- Store Manager - Clinton Crossings
VF Outdoor, LLC
United States
A day in the life of a Store Manager at Timberland looks a little like this.
Added 1 min ago
VO
The North Face: Supervisor - Louisville
VF Outdoor, LLC
United States
- $17.5 to $24 USD / hour
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 1 min ago
VO
The North Face: Supervisor - Park Meadows
VF Outdoor, LLC
United States
- $19.66 to $27.6 USD / hour
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 1 min ago
VO
The North Face: Supervisor - Park Meadows
VF Outdoor, LLC
United States
- $19.66 to $27.6 USD / hour
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 1 min ago
VO
The North Face: Supervisor - Boise
VF Outdoor, LLC
United States
- $17.5 to $24 USD / hour
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 1 min ago
VO
Vans: Supervisor - University Park
VF Outdoor, LLC
United States
- $17.5 to $22.8 USD / hour
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 1 min ago
VO
The North Face: Supervisor - Tyson's Corner
VF Outdoor, LLC
United States
- $19.5 to $28.8 USD / hour
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 1 min ago
VO
The North Face: Supervisor - Tyson's Corner
VF Outdoor, LLC
United States
- $19.5 to $28.8 USD / hour
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 1 min ago
V
The North Face: Supervisor - Pleasant Prairie
VF
United States
- $20.24 to $30.36 USD / hour
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 1 min ago
Service Coordinator
Siteworx
Lebanon, OH
The Service Coordinator supports efficient field operations by receiving service requests, scheduling and dispatching technicians, communicating with team members, and maintaining accurate…
Added 1 min ago
Senior Manager, GSA AAS Proposals
KBR
Houston, TX
The Senior Manager, GSA AAS Proposals leads proposal operations supporting high-priority GSA Assisted Acquisition Services (AAS) pursuits. This role provides leadership for Proposal…
Added 2 mins ago
NS
Investment Manager, Horticulture - Nuveen Natural Capital
Nuveen Services LLC
Fresno, CA
- $160,000 to $225,000 USD / year
The Investment Manager guides implementation of property-level strategy across acquisitions, operations, and dispositions to ensure consistency with underwriting objectives and approved…
Added 2 mins ago
VS
Associate Director, Network Real Estate
Verizon Services Corp. BC
Basking Ridge, NJ · Irving, TX
- $114,000 to $219,000 USD / year
…authorities, and partnering cross-functionally across engineering, operations, and external partners to deliver scalable, ethical, and high-impact connectivity…
Added 2 mins ago
CO
Information Technology Manager
City of Brea
Brea, CA
- $148,864.05 to $190,558.7 USD / year
…for systems and procedures for improving the efficiency of operations; develop system design specifications; review and recommend new or modified programs, systems, upgrades, and develop…

Faces SF

Program Operations Manager

San Francisco, CA, United States

$85,000 to $100,000 USD / year

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Job details

Pay: $85,000 to $100,000 USD / year
Posting language: English

Original job description

Organization Overview At Family & Child Empowerment Services (FACES), we envision a future where all families have what they need to live, grow, and thrive in San Francisco. We provide families with high-quality early childhood education; after-school and summer enrichment; job support, training, and placement; and comprehensive family support services and referrals.

Position Summary FACES Program Operations Manager is an exciting new role integral to the smooth and effective operations of our three ECE centers and our out-of-school time program. The Program Operations Manager position is a full time exempt position and reports directly to the Senior Director of Child Development.

What You’ll Do Enrollment Responsibilities

Lead a team of two to three Enrollment and Engagement Counselors to ensure warm, responsive engagement for families joining our program throughout recruitment and enrollment.
Partner with the Compliance Team and Program Leads to develop and improve efficient systems and processes.
Develop and monitor annual recruitment and enrollment plans for our center-based ECE programs and out-of-school enrichment programs to reach target enrollment based on specific funding sources.
Provide administrative oversight, including but not limited to collecting and maintaining required documentation, processing applications and eligibility certifications.
Gather and organize center-level data on openings, waitlists, and enrollment status; report enrollment summaries and partner with program leads to reach quarterly and annual goals
Research, identify, and prioritize outreach with community organizations to establish family referral pipelines; analyze effectiveness of outreach activities to inform enrollment strategy
Coordinate outreach and recruitment efforts at community events; including material, staffing, and follow-up activities.
Track, analyze, and report on factors influencing enrollment; partner with program leads to identify challenges and co-design solutions
Support Enrollment Staff in guiding prospective families from initial inquiry through program enrollment.
Work closely with the Program Team to ensure smooth child transitions throughout the enrollment process.

Nutrition Program Responsibilities

Lead team of five kitchen staff, directly supervising a Nutritional Services Supervisor and Head Cook.
Oversee the implementation and management of child nutrition services for our three centers
Ensure meal programs meet nutritional standards and align with the dietary needs of young children, including those with special dietary requirements.
Ensure compliance with federal and state regulations and reporting related to our nutrition program
Oversee systems to support meal preparation, sanitation, and food safety
Manage inventory, budgeting, and procurement of food and supplies, and kitchen maintenance.
Conduct regular evaluations of food program operations, provide training and technical assistance to staff, and prepare for and support administrative reviews and data collection to ensure compliance
Serve as the primary point of contact for licensing agencies and funders during inspections and audits.

Operations and Facilities Responsibilities

Partner with the Senior Director of Child Development, Director of Facilities, and two center-based Operations Specialists to support renovations projects, annual cleaning and decluttering efforts, and ongoing facility cleanliness across three centers.
Partner with the Senior Director of Child Development and Director of Facilities to support and oversee the emergency preparedness plans and procedures across three ECE centers.
Partner with the People Operations and Finance Team on payroll administration and employee support.

Program Compliance Responsibilities

Partner with Senior Director of Child Development and Senior Director of Contracts and Compliance to develop systems and standard operating procedures that support program compliance, including monitoring the accuracy, integrity, and collection of program data such as enrollment documentation and files, DRDP assessments, family conference schedules, attendance records, menus, and meal counts.
Partner with Senior Director of Child Development, Senior Director of Contracts and Compliance, and Senior Director of People Operations to collect, track, and monitor staffing data, including teaching credentials, documentation of required trainings, and professional development hours.
Partner with the Senior Director of Child Development and Center Leadership to ensure full compliance and timely completion of all student licensing and onboarding files, maintaining secure, accurate, and organized onsite records.

Qualifications

You have a solid mix of the following knowledge, ability, skills and experience:

Bachelor’s Degree in Early Childhood Education, Child Development, Business Administration, or a related field; equivalent combination of education and relevant years of experience will also be considered.
Experience in Early Childhood Education, childcare enrollment, and family engagement
Experience with childcare management systems and databases (e.g., NOHO).
Experience with managing and implementing enrollment systems, data tracking and reporting.
Experience in The Child and Adult Care Food Program (CACFP) operations
Experience with project development and management
Strong skills in people management and supporting team dynamics
Demonstrate cultural awareness and sensitivity in all family and community interactions.
Ability to meet required state, federal, local, and CDC standards (including but not limited to fingerprint clearance, negative TB test, First Aid, CPR)
A deep commitment to aligning all program practices with FACES values, especially those centered on equity, inclusion, and belonging for all stakeholders.
Strong passion for and a desire to humbly reflect and grow in pursuit of our mission
A sense of humor- we believe joy and justice go hand in hand!

What We Offer

Annual salary between $85k - $100K based on experience
Healthcare premiums 100% paid for employees and 25% paid for dependents
Three weeks of vacation, personal and floating holidays, ten sick days, ten paid holidays (including a winter closure between Christmas and New Year’s) and a day off for your birthday!
Retirement plan with employer match up to 7% of your salary
A chance to positively impact the lives of young children and their families
A fun, dynamic and collaborative working environment
Opportunity to join a movement to achieve educational, economic, and racial justice!

FACES is a welcoming space for all. We embrace diversity in all forms- race, gender identity, sexuality, country of origin, religion, or ability. Candidates with diverse backgrounds are strongly encouraged to apply. FACES is an Equal Employment Opportunity Employer.

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