Host - Noah's Canteen

Description Position Title: Noah’s Canteen Host Department: Food & Beverage Location: Family-Friendly Year-Round Ski & Mt Bike Resort Status: Seasonal / Part-Time (as applicable)

Position Summary Noah’s Canteen Host is the first point of contact for guests dining at Silver Mt Resort. This role is responsible for creating a warm, welcoming, and organized dining experience for families, children, and guests of all ages. The Host manages guest flow, supports front-of-house operations, and upholds the resort’s standards for safety, cleanliness, and hospitality

Requirements

Guest Experience · Greet guests promptly and courteously upon arrival · Provide clear direction regarding seating, ordering procedures, and amenities · Maintain a friendly, patient, and upbeat demeanor in a fast-paced, high-volume environment · Engage positively with families and children, ensuring a welcoming atmosphere

Seating & Flow Management · Manage guest lines and seating assignments efficiently · Monitor dining room capacity and wait times · Coordinate with kitchen and service staff to ensure smooth operations · Assist with crowd control during peak ski and bike hours (lunch rushes, holidays, weekends)

Cleanliness & Safety · Maintain cleanliness of entryways, host stands, and dining areas · Support table clearing, sanitizing, and resetting as needed · Ensure walkways remain clear and safe for guests in ski boots and winter gear · Follow all food safety, sanitation, and resort safety protocols

Team Support · Communicate effectively with servers, cashiers, kitchen staff, and supervisors · Assist with guest questions, special requests, and basic issue resolution · Support opening and closing duties as assigned

Qualifications

· Previous customer service or hospitality experience preferred · Experience working with families and children strongly desired · Ability to remain calm, friendly, and organized in busy environments · Strong communication and interpersonal skills · Ability to stand for extended periods and work in year-round resort setting · Availability to work weekends, holidays, and peak ski season hours

Physical Requirements · Standing and walking for extended periods · Lifting up to 30 lbs occasionally · Working in a high-traffic environment with fluctuating temperatures

Desired Attributes · Positive attitude and team-oriented mindset · Dependable and punctual · Guest-focused with strong attention to detail · Comfortable enforcing policies politely and professionally · Weekend and Holiday availability