Jobs in the United States

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Added 1 min ago
Team Member
Express Wash Operations LLC
United States
Support sales and membership growth through consistent processes and knowledgeable guidance.
Added 1 min ago
Team Member
Express Wash Operations LLC
United States
Support sales and membership growth through consistent processes and knowledgeable guidance.
Added 2 mins ago
Nursing, AD Instructor
Minnesota State College Southeast
United States
Participate in program accreditation and program review.
Added 2 mins ago
Principal- High/Senior High School (27-28 School Year)
Plano ISD
Plano, TX
Direct and manage the instructional program and oversee campus operations. Provide visionary instructional leadership to foster high standards of teaching and learning. Ensure effective…
Added 2 mins ago
PI
Principal- Secondary (Middle School) 27-28 School Year
Plano ISD
Plano, TX
- From $456.28 USD / day
Direct and manage the instructional program and oversee campus operations. Provide visionary instructional leadership to foster high standards of teaching and learning. Ensure effective…
Added 2 mins ago
PI
Principal- Elementary - (EC-5) 27-28 School Year
Plano ISD
Plano, TX
- From $449.18 USD / day
Direct and manage the instructional program and oversee campus operations. Provide visionary instructional leadership to foster high standards of teaching and learning. Ensure effective…
Added 2 mins ago
Assistant Principal- Secondary Schools - 27-28 School Year
Plano ISD
Plano, TX
Encourage and support development of innovative instructional programs, helping teachers pilot such efforts when appropriate. Participate in program evaluation measures and make suggestions…
Added 2 mins ago
PI
Assistant Principal- Early Childhood- Elementary - (EC-5) 27-28 School Year
Plano ISD
Plano, TX
- From $345.22 USD / day
Encourage and support development of innovative instructional programs, helping teachers pilot such efforts when appropriate. Participate in program evaluation measures and make suggestions…
Added 3 mins ago
AU
Project Manager
ABM US
Los Angeles, CA
- $100,000 USD / year
As the primary point of contact for clients ranging from property management teams to C-suite executives, you'll be responsible for the complete operational and financial success of your…
Added 3 mins ago
M&
Sales Exeuctive - Personal Insurance
Marsh & McLennan
Walla Walla, WA
- $62,500 USD / year
In your career at Marsh Agency, you'll be given constant support, with a hands-on training program, consistent feedback and development, and work alongside driven and passionate sales…
Added 3 mins ago
VM
OR Director
Virtua Memorial Hospital
United States
- $117,575 to $188,672 USD / year
…directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling.…
Added 3 mins ago
Social StudiesTeacher at Ruidoso High School
Ruidoso Municipal Schools
Ruidoso, NM
Strong instructional skills, classroom management abilities, and a passion for teaching history.
Added 3 mins ago
Teacher (Special Education Essentials) (One Year Only 2026-2027) (Forest Park Elementary)
Fort Zumwalt R-2 School District
OFallon, MO
Participate in evaluating and selecting instructional materials, digital resources, and educational technologies that support Missouri Learning Standards and district curriculum.
Added 4 mins ago
CT
Spring 2027 Rehire Tutor - After School
CALIFORNIA TEACHING FELLOWS FOUNDATION
Fresno, CA
- $18 to $23.5 USD / hour
…should apply via the standard "After School Tutor" or "Morning Program Tutor"…
Added 4 mins ago
CT
Spring 2027 Rehire Tutor - Morning
CALIFORNIA TEACHING FELLOWS FOUNDATION
Fresno, CA
- $18 to $23.5 USD / hour
…should apply via the standard "After School Tutor" or "Morning Program Tutor"…
Added 4 mins ago
CT
Spring 2027 Sacramento County After School Tutor
CALIFORNIA TEACHING FELLOWS FOUNDATION
Carmichael, CA
- $20.5 USD / hour
…individuals into expanded learning tutoring roles that directly support TK-12th grade students across the 6 counties we serve. By investing in our Teaching Fellows' growth, we build a…
Added 4 mins ago
CT
Spring 2027 Fresno County After School Tutor
CALIFORNIA TEACHING FELLOWS FOUNDATION
Fresno, CA
- $18 to $23.5 USD / hour
…individuals into expanded learning tutoring roles that directly support TK-12th grade students across the 6 counties we serve. By investing in our Teaching Fellows' growth, we build a…
Added 4 mins ago
CT
Spring 2027 Fresno Unified After School Tutor
CALIFORNIA TEACHING FELLOWS FOUNDATION
Fresno, CA
- $20 USD / hour
…individuals into expanded learning tutoring roles that directly support TK-12th grade students across the 6 counties we serve. By investing in our Teaching Fellows' growth, we build a…
Added 4 mins ago
CT
Spring 2027 Fresno County Morning Tutor
CALIFORNIA TEACHING FELLOWS FOUNDATION
Fresno, CA
- $18 to $21 USD / hour
…individuals into expanded learning tutoring roles that directly support TK-12th grade students across the 6 counties we serve. By investing in our Teaching Fellows' growth, we build a…
Added 4 mins ago
CT
Spring 2027 Kings County After School Tutor
CALIFORNIA TEACHING FELLOWS FOUNDATION
Fresno, CA
- $18 to $20.5 USD / hour
…individuals into expanded learning tutoring roles that directly support TK-12th grade students across the 6 counties we serve. By investing in our Teaching Fellows' growth, we build a…
Added 4 mins ago
CT
Spring 2027 Kings County Before School Program Tutor
CALIFORNIA TEACHING FELLOWS FOUNDATION
Fresno, CA
- $18 to $20.5 USD / hour
…individuals into expanded learning tutoring roles that directly support TK-12th grade students across the 6 counties we serve. By investing in our Teaching Fellows' growth, we build a…
Added 4 mins ago
CT
Spring 2027 Madera County After School Tutor
CALIFORNIA TEACHING FELLOWS FOUNDATION
Fresno, CA
- $18 to $23.5 USD / hour
…individuals into expanded learning tutoring roles that directly support TK-12th grade students across the 6 counties we serve. By investing in our Teaching Fellows' growth, we build a…
Added 4 mins ago
CT
Spring 2027 Merced County After School Tutor
CALIFORNIA TEACHING FELLOWS FOUNDATION
Fresno, CA
- $18 to $20 USD / hour
…individuals into expanded learning tutoring roles that directly support TK-12th grade students across the 6 counties we serve. By investing in our Teaching Fellows' growth, we build a…
Added 4 mins ago
CT
Spring 2027 Sanger Unified After School Tutor
CALIFORNIA TEACHING FELLOWS FOUNDATION
Fresno, CA
- $20 USD / hour
…individuals into expanded learning tutoring roles that directly support TK-12th grade students across the 6 counties we serve. By investing in our Teaching Fellows' growth, we build a…
Added 4 mins ago
CT
Spring 2027 Tulare County After School Tutor
CALIFORNIA TEACHING FELLOWS FOUNDATION
Fresno, CA
- $18 to $21.5 USD / hour
…individuals into expanded learning tutoring roles that directly support TK-12th grade students across the 6 counties we serve. By investing in our Teaching Fellows' growth, we build a…

Ezee Fiber

Technical Support Representative (Contact/Call Center)

Houston, TX, United States

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Job details

Apply by: Nov 4, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

WHY JOIN US?

Build your career with Ezee Fiber, proudly recognized by PCMag as the Best Overall ISP in the U.S. for 2026.

At Ezee Fiber, you'll do more than build a career; you'll help shape the future of connectivity. Every team member plays a vital role in delivering reliable, high-speed internet and exceptional customer experiences. Whether in the field, in the office, or behind the scenes, you'll be part of a collaborative team that values innovation, professional growth, and making a meaningful impact in the communities we serve.

OUR VALUES

At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in everything we do. Guided by our core values of Integrity, Compassion, Accountability, and Collaboration, we empower our employees to do the right thing, support one another, take ownership of their work, and work together to deliver exceptional experiences for our customers and the communities we serve.

JOB SUMMARY

Ezee Fiber is seeking a Technical Support Representative (Contact/Call Center) to be part of a team of high-energy, customer-oriented professionals. As the first point of contact for customers with service inquiries, TSR will deliver exceptional support with both technical expertise and a commitment to outstanding customer service.

ESSENTIAL FUNCTIONS

Understand telecommunications, infrastructure, and backbone technologies.• Properly analyze and troubleshoot customer issues.• Maintain a flexible schedule to meet company demands, including evenings, third shifts, and weekends.• Focus on delivering an exceptional customer service experience and assist customers with technical questions.• Document Customer Interactions: Accurately document all customer interactions, troubleshooting steps, and resolutions in the company’s CRM.• Provide Training and Support: Assist in training new team members in technical procedures and customer service best practices.• Escalate Complex Issues: Recognize and escalate complex or persistent issues to higher-level technical support or engineering teams when necessary.• Stay Updated on Product Knowledge: Keep current with new service offers, technology updates, and best practices to deliver informed support.• Participate in Continuous Improvement: Provide feedback to improve processes and enhance the customer experience, contributing ideas for optimizing support workflows.• Perform other duties as required.

QUALIFICATIONS

Education and Experience Requirements: High school diploma or equivalent, one-to-three years of proven experience in technical support roles, preferably in the telecommunications or FTTH industry.• Communication Pro: Excellent communication and interpersonal skills.• Analytical Mind: Ability to leverage data for decision-making.• Tech-Savvy: Proficiency in using software and the Microsoft Office Suite.• Adaptable: Thrive in a fast-paced and ever-changing environment.• Independent Worker: Ability to work independently with minimal supervision.• Multitasker: Excellent multitasking, prioritization, and time management abilities.• Detail-Oriented: Strong attention to detail and organizational skills.

PHYSICAL, FIELD, OR ENVIRONMENTAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the workday and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the corporate campus. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds.

TOTAL REWARDS

Competitive compensation package• Comprehensive medical, dental, and vision benefits
Employee Assistance Program (EAP)
401(k) with company match• Paid time off and other generous benefit programs• Tuition reimbursement

Applicants must be legally authorized to work in the United States and must not require current or future employment visa sponsorship.

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More about this job

Skills

Technical support
Customer service
Troubleshoot
Assist customers
Troubleshooting
Provide training
Product knowledge
Process improvement
Improve business processes
Customer experience
Communication skills
Interpersonal skills
Decision making
Microsoft Office
Adaptability
Work independently
Multitasking
Prioritization
Time management
Attention to detail
Organizational skills
Manage quantitative data

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