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Eyemart Express

Field Trainer

Remote, United States

Remote

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Job details

Workplace: Remote
Experience: Experience: 2+ Years previous retail, optical, customer service or medical experience.
Posting language: English
Posted: Nov 2, 2026

Original job description

Farmers Branch, TX

• Job Type: Exempt

• Reports to: Sr Retail Project Manager

• Location: Remote

• Salary range: $75-80,000 base salary

• Travel: up to 75%

Who We Are:

For nearly 30 years, Eyemart Express has been setting the pace and standard when it comes to delivering an exceptional customer experience, wide variety of assortment and aggressive pricing. With over 250 stores, we are leading the industry in quality, service, and speed. We have full-service labs in every one of our stores and offer a competitive service model. We are growing every year with new stores opening throughout the country. Your career growth potential is endless!

About the position:

The Field Trainer is a critical role responsible for the growth and strategy for new business opportunities. This is inclusive of new store openings, store acquisitions, and new program pilots to innovate the core business model. You will use your business operations skills to oversee and spearhead the efforts to successfully introduce new project plans and build upon established practices.

Who We Need:

You are high-energy, motivated, and passionate about customer service and employee experience. You are a strong partner with excellent interpersonal capabilities across a diverse group. You are tenacious, innovative, and always seeking improvement for current plans and program designs. A self-starter, you manage your time accordingly and are comfortable making suggestions or leading change. You have excellent work-ethic and are happy to pitch-in whenever and wherever assistance is needed. You are excited to learn and grow at Eyemart Express.

What You Can Expect to Do:

• Project Management: Develop and Execute New Products or Business Launch Plans: Prepare detailed launch plans with the resources, time frames, and necessary communication to maintain launch date goals. You are proficient in project management software and have sound understanding of how to lead a status update call. Ensure that project goals and milestones are met on time and within budget constraints.

• Operations and Training: Interview, onboard and train team members; teach optical skills and operations processes to maintain Eyemart standards. Review all training materials and deliver training to team, while on site. Maintain a fun, engaging environment to aid in content retention and showcase the Eyemart culture. Brand ambassador to set the stage for operational workflow expectations. Collaborate with key stakeholders to identify and understand training needs that align with our organization's strategic goals. Create an environment and culture centered around growth and development to successfully launch new business endeavors.

• Collaboration: You will work with multiple departments to facilitate the launch of a new program, store, or acquisition. This collaboration includes maintaining records of deliverables, tasks, and requirements to open on time and successfully.

• Communication: Establish a clear channel of communication to deliver timely messaging and announcements to all stakeholders. You proactively share updates, inform departments, and identify risks associated with launch plans. Communication is comprehensive and includes all details for the individual assignment. You take an innovative approach to ensuring information is shared through the right channels.

Knowledge, Skills, and Abilities

• Education: Bachelor's Degree in Business Administration or related field or equivalent experience

• Experience: 2+ Years previous retail, optical, customer service or medical experience.

• Strong attention to detail.

• Computer Literacy: Ability to navigate project management software. Experience with optical sales management software.

• Environment: Fast paced environment with a need to stand for prolonged periods of time. Ability to lift 25lbs, lift or carry boxes.

• Ability to Travel: 75%

Why You Should Choose Us

• Salary Range $75-80,000 annual base salary

• Medical, Dental and Vision Benefits

• 401K with Company Match

• Culture first company with a focus on diversity, innovation, and changing the optical industry.

For roles that are remote (i.e., Work from Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.

Eyemart Express is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, religion, marital status, pregnancy, sexual orientation, disability, veteran or military status and other personal characteristics protected by law. We are committed to a diverse and inclusive workforce - one that reflects the varied communities where we live and serve. Our work greatly benefits from a range of perspectives, so we encourage you to apply!

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, gender identity, sexual orientation, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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Skills

Customer service
Project management
Communication skills
Provide training
Workflow
Collaboration
Attention to detail
Computer skills
Sales

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