Jobs in the United States

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Added 1 min ago
PF
Senior Associate, Client Service Manager
Principal Financial Group
UNAVAILABLE
- $55,800 to $87,600 USD / year
As a Senior Associate, Client Service Manager in our unbundled retirement division, you’ll grow and maintain positive relationships with our clients, advisors, and TPA partners, while…
Added 1 min ago
Senior Test Engineer - CST - Lafayette, CO (Onsite)
SNT Medtronic Navigation, Inc.
Lafayette, CO
As a Senior Test Engineer, you will develop and execute verification and validation strategies for complex medical products integrating software, hardware, and connected systems. You will…
Added 3 mins ago
Staff Product Designer, TuneLab
Lilly
Remote, United States
There’s no design org above you and no design system to inherit. You set the design bar. You’re the senior designer in the room.
Added 3 mins ago
Annuities Program Director
Manulife
Remote, United States
The Annuities Program Director role is accountable for overseeing and delivering the Fixed Indexed Annuity portfolio. The role needs deep FIA and annuity industry knowledge, proven…
Added 3 mins ago
Customer Experience Manager- EdTech
Accenture
Carmel, IN
(If Associate Degree, must have minimum 6 years work experience)
Added 3 mins ago
Senior Technical Project Manager
Moser Consulting
Indianapolis, IN
The Senior Technical Project Manager partners directly with clients to identify, shape, and deliver high-value data, analytics, and AI initiatives. This role is responsible for helping…
Added 3 mins ago
Technology Demand Admin-Staff or Senior
Intermountain Health
Indianapolis, IN
The hiring manager is considering applicants who have experience working in a healthcare environment with an understanding of clinical workflows, patient care processes, and technology…
Added 4 mins ago
Senior Lead Marketing Manager
Lumen
Indianapolis, IN
The Senior Lead Marketing Manager will shape scalable, integrated marketing programs that translate business priorities, sales goals, and pipeline needs into measurable growth. Operating at…
Added 4 mins ago
O
Strategic Planning and Organization Program Manager
Oracle
Indianapolis, IN
- $91,000 to $209,500 USD / year
Oracle Research Services is seeking a Strategic Planning and Organization Program Manager to support the Group Vice President. In this role, you will help translate leadership priorities…
Added 4 mins ago
AT
Technical Program Manager II
Akamai Technologies, Inc.
Indianapolis, IN
- $100,700 to $181,300 USD / year
As a Technical Program Manager II, you will have end-to-end accountability for the delivery of assigned projects and programs. You will lead complex, cross-functional initiatives from…
Added 4 mins ago
AT
Senior Product Manager - Devices Segmentation
Akamai Technologies, Inc.
Indianapolis, IN
- $139,300 to $250,700 USD / year
As a Product Manager, you will be responsible for:
Added 4 mins ago
Applied AI Health System Engineer [Health Services-Provider] – Senior Manager
PwC
Indianapolis, IN
What You Must Have
Added 4 mins ago
Senior Product Manager, Mobile Apps – Vehicle Productivity and Electrification Experiences
Ford Motor Company
Indianapolis, IN
…help us redefine the future of mobility. As a Digital Product Manager at Ford, you will work cross-functionally to ensure the products we build will meet and elevate our customers’…
Added 12 mins ago
Senior Privacy & Compliance Risk Manager
INSPYR Solutions
CA
Support company’s People Data Review program, managing sensitive compliance workflows with speed, accuracy, and attention to detail.
Added 16 mins ago
Customer Success Manager (CSM) - SAP Next Gen - SAP Academy for Customer Success - Chicago (Hybrid)
SAP
Chicago, IL
The SAP Academy for Customer Success is a development program designed for individuals with 1-3 years of professional experience.
Added 16 mins ago
Customer Success Manager (CSM) - SAP Next Gen - SAP Academy for Customer Success - Chicago (Hybrid)
SAP
Chicago, IL
The SAP Academy for Customer Success is a development program designed for individuals with 1-3 years of professional experience.
Added 17 mins ago
V
Senior Environmental Scientist
VHB
Virginia Beach, VA · Williamsburg, VA · Richmond, VA
- $110,000 to $150,000 USD / year
Senior Environmental Project Manager| Richmond, Williamsburg, or Virginia Beach, VA
Added 18 mins ago
Technology Demand Admin-Staff or Senior
Intermountain Health
Juneau, AK
The hiring manager is considering applicants who have experience working in a healthcare environment with an understanding of clinical workflows, patient care processes, and technology…
Added 18 mins ago
O
Strategic Planning and Organization Program Manager
Oracle
Juneau, AK
- $91,000 to $209,500 USD / year
Oracle Research Services is seeking a Strategic Planning and Organization Program Manager to support the Group Vice President. In this role, you will help translate leadership priorities…
Added 18 mins ago
AT
Technical Program Manager II
Akamai Technologies, Inc.
Juneau, AK
- $100,700 to $181,300 USD / year
As a Technical Program Manager II, you will have end-to-end accountability for the delivery of assigned projects and programs. You will lead complex, cross-functional initiatives from…
Added 18 mins ago
Strategic Program Manager
xCures, Inc.
Remote, United States
…shape what xCures builds and how quickly we grow. As Strategic Program Manager, you’ll own those relationships end to end. You’ll be their primary point of contact, their advocate inside…
Added 18 mins ago
Senior Strategic Program Manager
xCures, Inc.
Remote, United States
Our most important customers, channel partners, and vendors shape what xCures builds and how quickly we grow. As Senior Strategic Program Manager, you’ll own those relationships end to end.…
Added 18 mins ago
AT
Senior Product Manager - Devices Segmentation
Akamai Technologies, Inc.
Juneau, AK
- $139,300 to $250,700 USD / year
As a Product Manager, you will be responsible for:
Added 18 mins ago
Senior Product Manager, Mobile Apps – Vehicle Productivity and Electrification Experiences
Ford Motor Company
Juneau, AK
…help us redefine the future of mobility. As a Digital Product Manager at Ford, you will work cross-functionally to ensure the products we build will meet and elevate our customers’…
Added 20 mins ago
A
Senior Quality Assurance Manager
Actalent
Foster City, CA
- $69 to $80 USD / hour
Job Title: Senior Quality Assurance ProfessionalJob DescriptionThis Senior Quality Assurance role leads global quality project and portfolio management across a regulated GxP environment.…

Closed listing

Managed Services - Senior - IT Product Consultant

Raleigh, NC, United States

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Experience: 7+ years of experience in Product Management/ Project Management or IT managed services.
Posting language: English
Posted: Apr 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Location: Anywhere in Country

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Managed Services - Senior Consultant – IT Product Management

Job Summary

As a Senior Consultant within EY’s Managed Services Product Engineering team, you will play a critical role in driving day-to-day delivery, governance, and continuous improvement of large-scale product engineering managed services engagements. Acting as an IT Product and Project Manager, you will support in executing service delivery commitments, managing client-facing initiatives, and ensuring operational excellence across applications and platform services.

This role is ideal for a hands-on consultant with 7+ years of experience in IT delivery, outsourcing, or product/program management, who thrives at the intersection of client engagement, execution discipline, and service optimization.

Key Responsibilities

IT Product & Project Management

Serve as an IT Product / Project Manager for client-facing initiatives such as product engineering, application enhancements, modernization, automation, or tool adoption.
Maintain product backlogs, roadmaps, and delivery plans aligned to client priorities and managed services objectives.
Coordinate Agile, hybrid, or waterfall delivery models depending on engagement needs.
Drive requirements clarity, acceptance criteria, and successful handoffs into steady-state operations.

Service Delivery & Execution

Support the end-to-end delivery of managed IT services
Act as the day-to-day PMO for assigned workstreams, initiatives, or service components within larger engagements.
Track and manage SLAs, KPIs, milestones, risks, and dependencies, escalating issues proactively to the Senior Manager.
Ensure delivery activities align with contractual commitments, operating models, and EY quality standards.

Client & Stakeholder Management

Prepare and deliver status reports, dashboards, and operational reviews.
Support client governance forums, including weekly/monthly service reviews and transformation checkpoints.
Collaborate closely with the Engagement Manager to maintain strong client relationships and delivery confidence.

Team Coordination & Collaboration

Coordinate cross-functional and cross-geography teams, including onshore, offshore, and third-party providers.
Take the lead on delivery tasks, documentation, and best practices.
Foster a culture of accountability, collaboration, and continuous improvement within the delivery team.

Continuous Improvement & Transformation Support

Identify opportunities for process optimization, automation, standardization, and tooling improvements.
Support transformation initiatives such as cloud adoption, DevOps enablement, ITSM optimization, and AI-assisted operations.
Contribute to service transition activities, runbook development, and operational readiness.

Qualifications

Required

Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
7+ years of experience in Product Management/ Project Management or IT managed services.
Hands-on experience managing complex IT initiatives in a services or operations-oriented environment.
Strong understanding of IT service management concepts (ITIL), SLAs, KPIs, and governance models.
Experience working with global delivery teams and offshore/onshore models.
Excellent communication, stakeholder management, and execution skills.

Preferred

Experience in managed services or long-term outsourcing engagements.
Familiarity with cloud platforms (AWS, Azure, GCP) and enterprise IT environments.
Experience with ITSM and delivery tools such as ServiceNow, Jira, Azure DevOps, or similar.
PMP, ITIL, SAFe, Scrum Master, or equivalent certifications.
Prior experience in consulting or professional services environments.

What We Offer

Opportunity to work on large-scale, global managed services engagements.
Exposure to modern IT operating models, cloud, automation, and AI-enabled delivery.
A collaborative team environment with strong mentorship from senior leadership.
Clear growth path toward Manager and Senior Manager roles within Managed Services.
Competitive compensation and benefits.

What we offer you

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $86,500 to $142,700. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $103,700 to $162,100. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com .

About employer

More about this job

Skills

Process improvement
Program management
Project management
Stakeholder management
Documentation
DevOps
IT service management
Computer technology
Computer science
ITIL
Communication skills
AWS
Microsoft Azure
Google Cloud
ServiceNow
Jira
PMP
Scrum

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Work requirements

Jobs in the United States