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25+ jobs

Added 56 mins ago
Senior Software Development Engineer, Robotics Perception
Amazon.com Services LLC
Wilmington, MA · North Reading, MA
…AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a…
Added 1 hour ago
Art Director, Consumer Creative Design (Hybrid)
A&E Television Network LLC
NEW YORK, NY
…2025.Job DescriptionThe Role: The Art Director, Consumer Creative Design (CCD) develops and leads the execution of campaign creative, visual identity systems, brand assets, motion design,…
Added 1 hour ago
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Sales Leader
Express
Minnetonka, MN
- $17.25 to $23.75 USD / hour
…worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special…
Added 2 hours ago
Sr. Manager, Accounting - CAM - CCM
Carlisle
Scottsdale, Arizona, AZ
Own and lead the CAM month-end, quarter-end, and year-end close calendar, ensuring all deliverables are complete, accurate, and submitted on time.
Added 2 hours ago
B
Lead Product Designer
Brightplan
Remote, United States
- $165,000 to $195,000 USD / year
BrightPlan is looking for a Lead Product Designer to help shape the next generation of our financial wellness experience. This is a senior individual contributor role with significant…
Added 2 hours ago
JG
Art Instructor, School Break Camps
JCC Greater Boston
Newton, MA
- $18 USD / hour
…Greater Boston is looking for enthusiastic Art Specialists to design and lead engaging activities for children in grades K-5 at our School Break Camps. We offer camps Veteran's Day 11/11,…
Added 3 hours ago
Sales Leader
Express
Little Rock, AR
…worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special…
Added 3 hours ago
UO
Assistant Director, Donor Relations, Arts and Sciences
University of Colorado Denver
Boulder, CO
- $68,000 to $82,000 USD / year
…ableism, and heterosexism. We recognize our responsibility to lead by example in building a supportive and inclusive culture for both internal colleagues and external partners. We hold…
Added 3 hours ago
W
Senior Manager, Operations - Knowledge Management
Walmart
BENTONVILLE, AR
- $90,000 to $180,000 USD / year
Lead knowledge inventory rationalization, content cleanup, SME validation, and migration to a modern knowledge management platform.
Added 3 hours ago
W
Senior Director, Content Strategy
Walmart
SAN BRUNO, CA · BENTONVILLE, AR
- $160,000 to $416,000 USD / year
Walmart is seeking a Senior Director of Content Design to lead how clear, useful, and compelling content comes to life across our global customer, associate, and enterprise experiences.
Added 4 hours ago
Team Leader, Visual
Crate & Barrel
Lone Tree, CO
You’re a visual thinker with a passion for organization and efficiency. As Team Leader, you bring our merchandise design to life while supporting the Assistant Store Leader – Visual. You…
Added 5 hours ago
G
Sr. Electrical Engineer (PE)
GPAC
Orlando, FL
- $110,000 to $135,000 USD / year
As a Senior Electrical Engineer, you will lead electrical system design efforts and support project teams through all phases of design and construction. You will provide technical…
Added 5 hours ago
G
Sr. Electrical Engineer (PE)
GPAC
Jacksonville, FL
- $110,000 to $135,000 USD / year
As a Senior Electrical Engineer, you will lead electrical system design efforts and support project teams through all phases of design and construction. You will provide technical…
Added 5 hours ago
G
Sr. Electrical Engineer (PE)
GPAC
Jacksonville, FL
- $110,000 to $135,000 USD / year
As a Senior Electrical Engineer, you will lead electrical system design efforts and support project teams through all phases of design and construction. You will provide technical…
Added 5 hours ago
G
Sr. Electrical Engineer (PE)
GPAC
Hialeah, FL
- $110,000 to $135,000 USD / year
As a Senior Electrical Engineer, you will lead electrical system design efforts and support project teams through all phases of design and construction. You will provide technical…
Added 5 hours ago
UO
Senior Communications Specialist
University of Colorado Denver
Boulder, CO
- $34,986 USD / year
…(NSCI) in the College of Arts and Sciences to develop, plan, lead, and coordinate strategic communications that highlight research, academic programs, student opportunities, and…
Added 5 hours ago
Sr. Keynote Creative Director, Keynote Team
Amazon
Boston, MA
Do you want to set the visual direction for the stages where AWS tells its most important stories? Can you move from a blank page to a finished keynote, defining the creative concept and…
Added 5 hours ago
Sr. Electrical Engineer
BB&E
Jacksonville, FL
…their associated impacts as related to electrical engineering design; specific design experience in interior and exterior lighting; facility power distribution systems, including standby…
Added 6 hours ago
Production Engineer Senior Specialist
Toyota Boshoku America Inc
Hopkinsville, KY
…within the manufacturing operation. Responsible for process design, development, optimization, production readiness, coating quality, chemical systems management, equipment improvement, new…
Added 6 hours ago
Online Teaching and Learning Support Specialist
Helena College
Helena, MT
Added 7 hours ago
BR
Print / Pattern Designer
Bandit Running
Brooklyn, NY
- $100,000 to $115,000 USD / year
…develop patterns and graphics that seamlessly fuse function with visual storytelling, all optimized for active fabrics and movement. This role works closely with our Lead Designer, creating…
Added 7 hours ago
Manufacturing Engineer II
Sloan Valve Company
Mesa, AZ
…helped shape the modern plumbing industry and continues to lead in water-efficient solutions. Guided by our values-family spirit, community, integrity, and innovation-we foster a culture of…
Added 7 hours ago
Client Experience & Technology Lead - Associate Director
EY
Kansas City, MO
You will partner with Creative Strategists, who lead the story, messaging and visual direction, and OP&E Specialists, who lead presenter coaching and performance choreography. You will turn…
Added 7 hours ago
Sr. Project Designer - Remote or Hybrid
Cushman & Wakefield
Saint Louis, MO
-Lead the interior design effort of special or more complex projects.
Added 7 hours ago
Principal Automation Engineer Optical Inspection SME
J&J Family of Companies
Wilson, NC
Senior Automation Engineer will lead internal team members, suppliers, OEMs, system integrators, Digital/IT partners, automation-system owners, and cross-functional stakeholders to deliver…

Client Experience & Technology Lead - Associate Director

EY · Charlotte, NC, United States · Pittsburgh, PA, United States · Austin, TX, United States · Denver, CO, United States · Kansas City, MO, United States · New York, NY, United States · Dallas, TX, United States · Boston, MA, United States · Nashville, TN, United States · Houston, TX, United States · Chicago, IL, United States

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Client Experience & Technology Lead - Associate Director

Charlotte, NC, United States
Pittsburgh, PA, United States
Austin, TX, United States
Denver, CO, United States
Kansas City, MO, United States
New York, NY, United States
Dallas, TX, United States
Boston, MA, United States
Nashville, TN, United States
Houston, TX, United States
Chicago, IL, United States

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Job details

Experience: 15+ years of experience in digital or client experience, interactive technology or pursuit strategy, including hands-on delivery of orals and ongoing client touchpoint experiences.
Posting language: English
Posted: Nov 6, 2026

Original job description

Location: Chicago, Dallas, Denver, Houston, Charlotte, Austin, Nashville, Kansas City, New York City, Boston, Pittsburgh

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The opportunity

Orals are a critical client-facing moment and can be a key differentiator in winning an opportunity. Ongoing client touchpoints build on that moment. As part of the Orals Prep & Execution (OP&E) team, you will own the experience and technology for orals and ongoing client touchpoints on the firm's most strategic, complex and high-value pursuits.

You will partner with Creative Strategists, who lead the story, messaging and visual direction, and OP&E Specialists, who lead presenter coaching and performance choreography. You will turn that shared direction into effective in-person, hybrid and digital experiences. As an Associate Director, you will act as a trusted experience and technology advisor to account and pursuit leaders, challenge standard presentation approaches when a better experience supports the win strategy, and help improve future client touchpoints through practical lessons and leading practices.

Your key responsibilities

Own the experience plan and technical delivery for orals and ongoing client touchpoints, from preparation through follow-up, selecting the right format and technology for the client, budget, timeline and win strategy.
Design and build hands-on experiences, including interactive demos, prototypes, presentation environments, videos, digital follow-ups, AI agents and automated workflows.
Lead the technical setup and run-of-show for rehearsals, live orals and client sessions, including testing, backup planning, troubleshooting and follow-up.
Partner with Creative Strategists and OP&E Specialists to ensure experiences are on brand, tailored to the client and integrated with presenter coaching, transitions and the overall pursuit story.
Coordinate developers, onshore and offshore builders, platform vendors and AV providers; manage licenses, timelines, quality, security, privacy and risk requirements.
Own the experience and AI technology roadmap by piloting, testing, scaling or retiring tools based on usage, client feedback and engagement data.
Research the client, solution, sector and market to develop relevant concepts and practical options for each touchpoint.
Build reusable tools, processes and leading practices, share knowledge across the Center of Excellence and help determine team training priorities.
Maintain strong relationships across Sectors, Service Lines, Brand, Marketing and Communications, Wavespace, Studio+ and other internal and external networks.

Skills and attributes for success

Strong client experience, user experience and interactive technology judgment, with an eye for design, brand and the details that shape a polished client experience.
Executive presence and the ability to build credibility quickly, advise senior stakeholders and challenge teams constructively.
Excellent project management and organizational skills, with the ability to manage multiple deliverables and produce high-quality work in a fast-paced, deadline-driven environment.
Strong written and verbal communication, team-building and interpersonal skills across a wide variety of working and social styles.
Sound logic and decision-making, including the ability to weigh client value, continuity, format, cost, timing and data or security risk when recommending a technology approach.
Resourcefulness, initiative and composure, with the ability to work independently, troubleshoot live technical issues and adapt quickly when circumstances change.
A collaborative, innovation-oriented mindset and a commitment to coaching teams, sharing leading practices and continually improving tools and processes.

To qualify for the role, you must have

A university, bachelor's or technical degree.
15+ years of experience in digital or client experience, interactive technology or pursuit strategy, including hands-on delivery of orals and ongoing client touchpoint experiences.
Deep experience with digital/client experience, UX or interactive technology for live presentations and ongoing client interactions, together with exposure to design and brand marketing.
Working knowledge of interactive demo platforms, presentation tools, AI and low-code platforms, such as Microsoft Power Platform and Copilot Studio, and virtual event and AV technology.
Proficiency with Microsoft Outlook, Word, PowerPoint, SharePoint and Excel, plus familiarity with Adobe Creative Suite, web, video and AI-powered tools.
Previous experience managing teams or professional communities and coordinating internal resources, external vendors and cross-functional stakeholders.
Cross-border experience in a large global organization, a strong understanding of deal activation or new-business pitches, and a record of building collaborative relationships and influencing stakeholders.
Flexibility to work outside regular hours and across time zones, including longer days or weekends during critical pursuit periods, and the ability to travel for on-site preparation, rehearsals, orals and client touchpoints as needed.

Ideally, you will have

Experience with UX/CX, Adobe, Microsoft 365, AI, agile delivery or project management accreditations; no certification is required.
Experience building AI agents or automated workflows, including solutions using Copilot Studio.
Knowledge of EY's products and services, Gold Standard Pursuit Process, Exceptional Client Service principles or comparable enterprise pursuit frameworks.
Experience analyzing engagement data, client feedback and win/loss insights to improve future experiences and delivery.
Experience translating complex solutions and value propositions into clear, engaging and interactive client experiences.

What we offer you At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is:

•

New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $154,300 to $277,700
Bay Area California offices – $160,700 to $289,300
All other offices locations in the US, including Sacramento – $128,600 to $254,600
Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

To make the most of your application experience, please limit yourself to two applications within a six-month period.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.

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More about this job

Skills

Coaching
Troubleshooting
Research
Project management
Organizational skills
Communication skills
Team building
Interpersonal skills
Decision making
Work independently
Troubleshoot
Presentation skills
Microsoft Power Platform
Microsoft Outlook
Microsoft Word
Microsoft PowerPoint
Microsoft SharePoint
Microsoft Excel
Adobe Creative Suite
Prepare building site
Microsoft 365

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