Jobs in the United States

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Added 3 mins ago
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Senior Enterprise Security Architect
Jobgether
Remote, United States
- $119,600 to $215,400 USD / year
The Senior Enterprise Security Architect will serve as a trusted technical advisor, helping enterprise customers strengthen their API, AI, and agent security strategies. This…
Added 12 mins ago
Sr. Retirement Specialist - California
Nationwide Life and Annuity Insurance Co
CA
Life & Health license required · Must have a valid driver’s license with satisfactory driving record in accordance with Nationwide standards
Added 31 mins ago
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Cash Management Specialist
TEKsystems
Tempe, AZ
- $20 to $23 USD / hour
Join a fast-paced financial operations team responsible for supporting wire transfers, money movement activities, and advisor service operations. This role combines customer support,…
Added 31 mins ago
Associate Tax Strategist- High Net Worth
Edward Jones
Tempe, AZ
Insurance license required 6 months of hire
Added 31 mins ago
Sr. Financial Advisor - Edward Jones Connection
Edward Jones
Tempe, AZ
Louis, MO home office locations are expected to work in the office four days per week
Added 31 mins ago
Senior Tax Strategist - High Net Worth
Edward Jones
Tempe, AZ
Insurance license required 6 months of hire
Added 31 mins ago
Financial Advisor - Edward Jones Connections
Edward Jones
Tempe, AZ
Louis, MO home office locations are expected to work in the office four days per week
Added 31 mins ago
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Onshore - Human Resources Assistant: Intermediate
TEKsystems
Phoenix, AZ
- $20 to $21 USD / hour
The client is seeking a highly organized and detail-oriented Learning Support Advisor II (HR Assistant) to support the Learning & Development team in the planning, coordination, scheduling,…
Added 31 mins ago
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Key Account Director RD
Pfizer
Phoenix, AZ
- $176,600 to $294,300 USD / year
The Pfizer RD KAD role has three key focus areas: Customer Engagement, Account Management and Business and People Leadership.
Added 37 mins ago
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Strategic Sourcing Manager - Contract Manufacturing
Jobgether
Remote, United States
- $98,290.6 to $132,981.4 USD / year
Manage the complete contract lifecycle, from initial requirements gathering and drafting through negotiation, execution, and ongoing supplier performance management.
Added 43 mins ago
Sr Research Administrator
Boston Children's Hospital
Brookline, MA
Under the general direction of the Manager/Director, this individual contributor provides overall management of a Department/Division/Program/PI research portfolio in partnership with…
Added 43 mins ago
Vice President, Enterprise Risk Manageme
Blue Cross Blue Shield
Boston, MA
Reporting to the Senior Vice President of Risk and Audit Management, the Vice President of Enterprise Risk Management provides leadership to ensure the optimal design and alignment of all…
Added 53 mins ago
Sr. Director PMO, Advanced Diagnostics
BD (Becton, Dickinson and Company)
Sparks, MD
The Senior Director, PMO, Advanced Diagnostics will lead Program and Portfolio Management across the Advanced Diagnostics R&D organization, supporting Product Development and Technology…
Added 53 mins ago
Supervisory Management and Program Analyst
Bureau of Economic Analysis
Suitland, MD
Summary This vacancy is for a Supervisory Management and Program Analyst position in the Administrative Services Division located at the Bureau of Economic Analysis. This Job Opportunity…
Added 54 mins ago
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Senior Director, Change Management Communications and Stakeholder Engagement – Project Lightyear
Marriott
Bethesda, MD
- $151,100 to $230,600 USD / year
The Senior Director, Change Management Communications and Stakeholder Engagement is a key member of the Business Transformation Office team responsible for creating, executing, and driving…
Added 54 mins ago
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Senior Vice President & Assistant General Counsel, Intellectual Property, Brand, and Commercial Services
Marriott
Bethesda, MD
- $255,100 to $340,100 USD / year
…including distribution channels, the Marriott Bonvoy loyalty program, strategic partnerships, co-branded credit cards, payments, sweepstakes, promotions, adtech, sponsorships, endorsements,…
Added 1 hour ago
Pharmacy Advisor Respresentative I
NTT Data Americas, Inc.
Remote, United States
Remote 100%, must reside in the US
Added 1 hour ago
Director, Enterprise Architecture - Corporate IT
Burns & McDonnell
Kansas City, MO
…business initiatives, including our Blue Horizon transformation…
Added 1 hour ago
L&D Program Manager
ARCO
Brentwood, MO
The L&D Program Manager is responsible for the tactical development, implementation, execution, and coordination of learning programs and initiatives within their assigned division. This…
Added 1 hour ago
Principal Business Applications Consultant
Jobgether
Remote, United States
In this senior consulting role, you will serve as a strategic advisor and technology expert, helping clients optimize their business operations through enterprise application solutions. You…
Added 1 hour ago
Director, AI Strategy & Business Transformation
Cardinal Health
Jefferson City, MO
+ Relevant certifications in AI transformation, program management, agile delivery, digital transformation, or change management
Added 1 hour ago
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Principal Technical Program Manager
Microsoft
WA · Redmond, WA · Redmond
- $165,600 to $331,200 USD / year
We are looking for a Principal Technical Program Manager to be the connection point between the business, our analytics teams, and partner engineering teams. You will own the analytics…
Added 1 hour ago
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Frontier Industry Advisor- Health & Life Science
Microsoft
United States
- $133,000 to $239,800 USD / year
As an Frontier Industry Advisor- Health & Life Science, you will serve as an industry authority who engages with some of Microsoft's most strategic healthcare customers to help them…
Added 1 hour ago
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Director, Business Program Management, Frontier Co
Microsoft
United States
- $130,900 to $303,600 USD / year
This role needs an experienced, structured and commercially minded Director, Business Program Management. You will work directly for the CVP and will focus on running the planning, rhythm…
Added 1 hour ago
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Director of Datacenter IT Operations
Microsoft
NC · Charlotte, NC · Charlotte
- $140,200 to $312,000 USD / year
…and extends into steady-state operations, hardware lifecycle management and decommissioning. The Director partners closely with Critical Environment (CE), IAM/Logistics, Datacenter Delivery…

Administrative Relationship Manager Leader

Grand Rapids, MI, United States
Detroit, MI, United States

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Job details

Posting language: English
Posted: Oct 30, 2026

Original job description

Location: Atlanta, Akron, Buffalo, Charleston, Chattanooga, Cincinnati, Cleveland, Detroit, Grand Rapids, Grandview Heights, Greenville, Indianapolis, Jacksonville, Kansas City, Louisville, Memphis, New Orleans, Orlando, Pittsburgh, Raleigh, Richmond, Rochester, Tampa, Toledo, Baltimore, Boca Raton, Charlotte, Chicago, Dallas, Fort Worth, Hartford, Houston, Miami, Philadelphia, Boston, Hoboken, Iselin, Jericho, McClean, New York, Providence, Secaucus, Stamford, Washington

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Join our Enterprise Support Services (ESS) team and you’ll be an integral part of our business enablement function that keeps our organization running strong. The Administrative Services Relationship Manager (ARM) Leader leads the ARM team, the client relationship layer within EY US Administrative Services. ARMs serve as the primary relationship owners for US Partners, Principals, Managing Directors and Directors (PPMDDs) who are supported by executive assistants (EAs) located in the US and in the EY Caribbean, GDS Argentina and GDS Manila delivery centers.

In this role, you will serve as a strategic connection between Administrative Services and the business. You will lead a national team of approximately 15 Administrative Relationship Managers, strengthen senior stakeholder relationships, translate business needs into service solutions, drive a consistent, high-quality stakeholder experience, and support transformation and change across Administrative Services. You will also serve as a US Administrative Operations Co-Leader and a key advisor to the US ESS Administrative Services leadership team.

Your key responsibilities

Set and manage the strategic direction for a team of approximately 15 Administrative Relationship Managers across multiple US locations, supporting PPMDDs nationally.
Own the ARM charter, ensuring an exceptional support experience for EY leaders through relationship management, service quality oversight, and operational consistency.
Build and maintain trusted relationships with senior firm leaders and serve as the escalation point for complex service concerns and emerging risks.
Apply in-depth knowledge of EY and its businesses to anticipate complex issues and translate PPMDD and practice needs into practical service solutions.
Oversee proactive PPMDD outreach, feedback gathering and monitoring of the quality of each EA-to-PPMDD relationship; identify trends, risks and improvement opportunities and ensure the loop is closed with each executive.
Partner with Administrative Managers, offshore delivery center managers, Program Management and delivery teams to address evolving business needs, knowledge gaps, and access and tool issues.
Drive process consistency, operational rigor and service excellence across onshore and offshore delivery locations and define and report the measures used to track ARM success, service quality and customer experience.
Lead policies and decisions related to recruitment, hiring, onboarding, promotions, compensation, performance management, retention, inclusion and other people matters for the ARM team.
Coach and advise Administrative Relationship Managers on relationship management, goal setting, business planning, barriers and solutions.
Manage headcount and resources and evaluate and adapt the ARM model and organizational structure as the Administrative Services operating model evolves.
Lead change management for transformation initiatives across Administrative Services, including stakeholder communication and adoption.
Share best practices nationally and promote innovation, creativity and collaboration across the Enterprise Support Services team.

Skills and attributes for success

Executive relationship management and strategic consulting skills, with the presence and credibility to advise senior firm leaders.
Strong business acumen and the ability to contribute effectively to strategic discussions with firm leaders.
Ability to make independent decisions while considering broader firm objectives and the strategic impact of each decision.
Strong leadership, influencing, persuasion and negotiation skills, supported by a well-developed internal and external network.
Demonstrated change management capability, including establishing plans, goals, measures, standardized procedures and new processes, and leading successful implementation.
Ability to address complex or unprecedented problems using analytical, negotiation and business knowledge.
Ability to collaborate across functions and lead geographically dispersed teams, inspiring high performance through virtual teaming across onshore and offshore delivery models.
Ability to create a productive, inclusive environment that helps others maximize their contributions and professional growth.

To qualify you must have

A bachelor’s degree or equivalent relevant work experience.
At least 12 years of relevant experience, including significant people management experience; 15 or more years preferred.
Experience in client relationship management, customer experience or service delivery leadership in a professional services or shared services environment.
Experience leading virtual, geographically dispersed teams across multiple sites.
Willingness to travel within the firm and country as required to fulfill assignments.
Ability to work overtime when required to meet deadlines; vacation may occasionally need to be deferred based on workload.

Preferred qualifications

MBA degree.
Experience with executive assistant or administrative support models, including nearshore and offshore delivery centers.

What we offer you

At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job is:
New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $141,400 to $254,600
Bay Area California offices – $147,300 to $265,200
All other offices locations in the US, including Sacramento – $117,900 to $233,400
Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

To make the most of your application experience, please limit yourself to two applications within a six-month period.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com .

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More about this job

Skills

GDS
Program management
Customer experience
Change management
Communication skills
Leadership
Negotiation
Business knowledge
Team leadership
Meet deadlines
Administrative support

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Work requirements

Jobs in the United States