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Extra Space Storage

District Manager

Memphis, TN, United States

Apply on usnlx.com About employer

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Job details

Experience: 3-5 years of district or multi-unit management, retail, and/or customer service experience.
Posting language: English
Posted: Nov 11, 2026

Original job description

Memphis, TN, United States 38122

Full time

R-82962

Why Join Us?

Are you passionate about building great teams, driving innovation, and delivering results?

It’s an exciting time to be at Extra Space Storage! Named a Best Place to Work by Forbes and Glassdoor, we're an S&P 500 company that hasn’t stopped growing since 1977. We lead the self-storage industry in more ways than one, and to keep that lead, we need motivated, driven people like you. Self-storage is our product; helping people is our passion. Grow with us and be a part of what’s next – without the retail hours!

“Our people are the lifeblood of Extra Space.” -Joe Margolis, CEO of Extra Space Storage.

Culture Guide

The District Manager oversees operations and financial performance of 18-25 stores. You’ll lead and develop District Team Leads, Store Managers and Assistant Store Managers to deliver a world-class customer experience, keep every store safe and secure, and hit financial goals. It’s a true multi-unit leadership role: full P&L ownership and the data to run your district like a business. You’ll be a front-line champion of our values: Excellence, Integrity, Innovation, Passion, and Teamwork.

Your Impact

Lead Your Team

Hire and develop engaged store teams through coaching, performance management, development planning, and day-to-day operational support.
Lead district meetings and drive district and regional priorities.
Empower teams to solve problems and deliver exceptional service.
Review performance with the Division Vice President.

Drive Store Performance

Lead store excellence and execution through regular site visits and coaching.
Manage exceptions and use data to identify performance gaps and proactively resolve them.
Maintain safety, compliance, and brand standards through audits and inspections.
Build winning district strategies tailored to each market.

Own the P&L

Own revenue growth and NOI performance across your district.
Manage rental rates, discounts, Customer Protection Plan, and other revenue streams.
Control expenses for the highest ROI per store and review capital budgets.

Manage Product & Vendors

Oversee unit mix and optimize inventory to meet market demand.
Supervise repairs, maintenance, and Extra Clean standards.
Build and manage strong vendor partnerships.
Lead purchasing, invoice approvals, and company auction processes.

Deliver Exceptional Customer Experience

Solicit customer feedback and resolve escalated issues swiftly.
Support legal matters per court orders and legal counsel.

How You Lead

Our best District Managers lead with Empowerment, Accountability, and Calm.

Empowerment: Gives store leaders the tools and trust to own their stores.
Accountability: Owns the district’s outcomes and holds self and team to clear standards.
Calm: Steady under pressure. Turns strategy into execution and leads teams through change.

What You Bring

3-5 years of district or multi-unit management, retail, and/or customer service experience.
Bachelor’s degree preferred (or equivalent work experience).
Integrity-focused leader with excellent interpersonal, communication, and problem-solving skills and a record of developing others.
Valid driver’s license and ability to travel regularly to stores across the district.
Current valid driver’s license and access to a reliable vehicle is necessary for travel.

If you are a current Extra Space employee, please apply through Jobs Hub in Workday.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Applications Deadline: Applications will be accepted until the position is filled.

Extra Space Storage is the largest operator of self-storage facilities and the largest third-party self-storage management company. Since we were founded in 1977, we have grown to include more than 4,000 locations across the country from our headquarters in Salt Lake City, UT.

At Extra Space, we believe the world is a better place when people love what they do. Redefining the self-storage industry is an ambitious goal, which is why we look for the best of the best. With competitive pay, excellent benefits, a great culture rooted in our core values, and opportunities for career development, Extra Space Storage continues to be a top choice for outstanding talent. Come join us and find out why our employees recommend us!

Apply on usnlx.com About employer

More about this job

Skills

Coaching
Performance management
Regulatory compliance
Inspection
Control of expenses
Procurement
Customer experience
Customer service
Communication skills
Problem solving
Valid driver's licence

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Work requirements

Jobs in the United States