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Twos Lead Teacher
Cadence Education
Overland Park, KS
- $17.1 to $21.84 USD / hour
We are hiring a Twos Lead Teacher to join our team of dedicated educators. If you’re passionate about early childhood development and have experience in childcare, daycare, or preschool…
Added just now
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Preschool Teacher Assistant
Cadence Education
Marlborough, MA
- $16.2 to $19.2 USD / hour
- Grow Your Way: Paid CDA, tuition reimbursement, and professional development to boost your career.
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Preschool Teacher Assistant
Cadence Education
Charlotte, NC
- $15.05 to $18.05 USD / hour
- Grow Your Way: Paid CDA, tuition reimbursement, and professional development to boost your career.
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Preschool Teacher 8a- 5:30p
Cadence Education
Greensboro, NC
- $15.05 to $18.05 USD / hour
- Preferred: Child Development Associate (CDA) or college degree in Early Childhood Education, Child Development, or related field.
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Preschool Teacher
Cadence Education
Marlborough, MA
- $18 to $23.4 USD / hour
- Grow Your Way: Paid CDA, tuition reimbursement, and professional development to fuel your career.
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Preschool Teacher
Cadence Education
Natick, MA
- $18 to $23.4 USD / hour
- Grow Your Way: Paid CDA, tuition reimbursement, and professional development to fuel your career.
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CE
Pre-K Lead Teacher
Cadence Education
Newton, MA
- $21 to $27.3 USD / hour
We are hiring a Lead Pre-K Teacher to join our team of dedicated educators. If you’re passionate about early childhood development and have experience in childcare, daycare, or preschool…
Added 2 mins ago
Talent Acquisition – Learning and Develo
Vibram Corporation
N. Brookfield, MA
…talent. This role also supports the organization's learning and development initiatives by coordinating training programs, identifying development opportunities, and building employee…
Added 5 mins ago
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Tax Associate, Senior, Manager and Senior Manager
GPAC
Henderson, NV
- $70,000 to $200,000 USD / year
- Clear path for professional development and advancement
Added 8 mins ago
VT
Sales Representative
Videojet Technologies Inc.
Remote, United States
- $85,000 to $95,000 USD / year
🚀 Comprehensive Training & Career Development: Participate in professional onboarding, recurring upskill programs, coaching, and career advancement opportunities.
Added 9 mins ago
Cashier - XtraMart
Global Partners
West Kingston, RI
Our Guest Service Associate will be responsible for driving top notch guest experience while facilitating the completion of all store-level tasks.
Added 11 mins ago
Controls Engineer
Valknut Automation
Lake Orion, MI
Exposure to HMI/SCADA development and integration for operator interfaces and data collection.
Added 12 mins ago
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Operator Associate
Novolex
Frankfort, IL
- $19.73 to $22.04 USD / hour
Operator Associate|Frankfort, Illinois|Now Hiring
Added 16 mins ago
Financial Center Manager Associate - Mooresville, Cornelius, and Surrounding Areas
Fifth Third Bank, National Association
Mooresville, NC · Cornelius, NC
Assist in providing employees timely, candid and constructive feedback; assist in the development of employees to their full potential and provides challenging opportunities that enhance…
Added 16 mins ago
Automotive & Diesel Technical Instructor
Elite
Wilkes-Barre, PA
…automotive and commercial vehicle technical training and workforce development program in the Wilkes-Barre / Scranton, Pennsylvania…
Added 16 mins ago
Automotive & Diesel Technical Instructor
Elite
Scranton, PA
…automotive and commercial vehicle technical training and workforce development program in the Wilkes-Barre / Scranton, Pennsylvania…
Added 17 mins ago
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Sr. Clinical Operations Lead
Jobgether
Remote, United States
- $86,000 to $143,000 USD / year
Contribute to departmental and organizational initiatives, support business development and Sponsor-related activities when needed, and mentor clinical operations colleagues.
Added 17 mins ago
J
Associate Director, Paid Social
Jobgether
Remote, United States
- $95,000 to $110,000 USD / year
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate Director, Paid Social based in the United States.
Added 20 mins ago
MFG PLANT MAINTENANCE PLANNER (HOURLY)
The Kroger Co.
Atlanta, GA
- Support the development, implementation, maintenance, and ongoing improvement of the SQF Systems
Added 29 mins ago
Registered Nurse - Cath Lab
Murray-Calloway County Hospital
Murray, KY
…nursing process, contributes to the nursing assessment and the development of the nursing care plan, and participates in the evaluation of nursing care. Shares responsibility for individual…
Added 39 mins ago
H&
Mental Health Clinician
Hope & Healing Family Therapy Center, Inc.
Fresno, CA
- $73,000 to $85,000 USD / year
We are seeking a dedicated and empathetic Associate or Licensed Clinician (AMFT, APCC, ASW, LMFT, LPCC, or LCSW) to join our growing team. The ideal candidate is passionate about providing…
Added 39 mins ago
H&
Lead Mental Health Clinician
Hope & Healing Family Therapy Center, Inc.
Fresno, CA
- $78,475 to $91,375 USD / year
We are seeking a dedicated and empathetic Licensed or Associate Clinician (LMFT, LPCC, LCSW, AMFT, APCC, or ASW) to join our growing team. The ideal candidate is passionate about providing…
Added 39 mins ago
H&
Addiction Prevention Counselor-Behavior Coach
Hope & Healing Family Therapy Center, Inc.
Fresno, CA
- $25 to $30 USD / hour
· Graduation from an accredited college or university with associate’s degree with preference for major coursework in addiction counseling, criminal justice, mental health, social or…
Added 40 mins ago
EB
Research Associate II/III - R&D
Eitr Biologics, Inc.
San Diego, CA
- $76,000 to $96,000 USD / year
…threat to public health. Our scientific approach emphasizes the development of technologies that will increase global accessibility to lifesaving immunotherapeutics. Eitr has fostered a…
Added 45 mins ago
SB
Associate Director, Fiscal & Audit Services
San Bernardino Community College District
San Bernardino, CA
- $125,616.23 to $145,623.27 USD / year
Under direction of the appropriate administrator, the Associate Director, Fiscal Services is responsible for all areas related to District-wide accounting and financial reporting, and…

External Only | Blueprint Technologies

Customer Support Agent - (Spanish Speaking) (Bench Team)

Bellevue, WA, United States

$23 to $25.5 USD / hour

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Job details

Pay: $23 to $25.5 USD / hour
Posting language: English
Posted: Nov 3, 2026

Original job description

About the Role

We’re looking for a Customer Support Agent with fluency in Spanish to join our Bench Team. In this individual-contributor role, you’ll provide fast, accurate, and personalized support to customers through research, investigation, troubleshooting, and effective resolution.

You’ll work within a fast-paced, structured support environment where clear communication, critical thinking, and consistent performance are essential. Your goal will be to resolve customer needs efficiently while meeting client expectations for service, quality, productivity, and customer satisfaction.

What You'll Do

Deliver high-quality customer service by following established departmental policies, processes, and support standards.
Manage and respond to customer-support tickets within established service-level agreements, client standards, and performance guidelines.
Focus on accurate and efficient first-contact resolution whenever possible.
Follow established troubleshooting procedures and use approved resources, knowledge documentation, and desktop tools to diagnose and resolve customer issues.
Work across multiple tools, systems, knowledge bases, and communication channels while applying available information to individual customer situations.
Assist with creating and updating knowledge-base articles.
Contribute to team development through active collaboration, knowledge sharing, and issue resolution.
Coordinate with internal teams to provide feedback, identify trends, report recurring concerns, and resolve customer issues.
Research and resolve escalated issues within the approved scope of the role.
Serve as a point of escalation for customer inquiries when assigned.
Monitor client-facing communication tools, including Mattermost, and remain current on client updates and directives.
Respond to customer requests escalated by Tier 2 agents and address customer needs, complaints, and account-related concerns.
Use critical thinking and sound judgment to determine appropriate next steps and support positive outcomes for the client and customer.
Support managers with onboarding new and existing agents into the Escalated Accounts workflow when assigned.
Demonstrate Blueprint’s values through daily interactions with customers, clients, and colleagues.
Provide support across additional ticket queues based on business needs.
Support additional customer-experience initiatives and projects as assigned.

What You'll Bring

At least one year of customer-service experience or equivalent relevant experience.
Associate degree or equivalent combination of education and relevant experience.
Written fluency in English and Spanish.
Strong written communication skills and the ability to provide clear, accurate, and professional customer responses.
Experience using computers and working across multiple systems and support tools.
Ability to perform initial troubleshooting of common computer and network issues.
Ability to remain composed and professional when handling stressful or complex customer situations.
Strong customer focus and a genuine interest in helping people resolve problems.
Excellent interpersonal, organizational, and customer-service skills.
Strong attention to detail and time-management skills.
Ability to meet deadlines, client productivity standards, and service expectations.
Strong critical-thinking, research, and problem-solving skills.
Ability to receive, apply, and grow from constructive feedback.
Proficiency with Microsoft Office or related productivity software.
Ability to work independently, use sound judgment, and seek guidance when appropriate.

Preferred Qualifications

Bachelor’s degree.
Knowledge of or interest in online gaming.
Experience working with account-related support tickets.
Ability to troubleshoot account-related ticket issues independently and collaboratively.
Experience working with ticketing systems or customer-support platforms.

Schedule and Work Requirements

This role may require scheduled coverage during weekends and holidays based on business and customer-support needs.

Work schedules may change based on operational requirements.

Time-off availability may be limited during peak business periods to maintain appropriate customer coverage.

Compensation

At Blueprint, we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors, including skills, education, responsibilities, experience, and geographic market.

For candidates based in Washington State, the anticipated compensation range is $23.00 to $25.50 USD per hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience, skills, and internal equity. The final compensation and job title may vary depending on the selected candidate’s qualifications.

Location and Work Arrangement

Bellevue, Washington

This is a hybrid role that generally requires two days per week in the Bellevue office, with additional flexibility based on Blueprint’s work-from-home policy and business needs.

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More about this job

Skills

Customer service
Research
Troubleshooting
Communication skills
Critical thinking
Documentation
Team building
Collaboration
Communicate with customers
Support managers
Onboarding
Workflow
Customer experience
Attention to detail
Time management
Meet deadlines
Problem solving
Microsoft Office
Work independently
Troubleshoot

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