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Service Desk Delivery Manager
Deloitte US
Boise, ID
…collaborative environment? As an experienced Service Desk Delivery Manager, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive…
Added 1 min ago
Oracle EBS Manager
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Charlotte, NC · Dallas, TX · Gilbert, AZ · Houston, TX · Lake Mary, FL · Mechanicsburg, PA · Philadelphia, PA
…enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers…
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Pharmacy Manager - Full Time Flexible
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- $65 to $81 USD / hour
- Full-time
As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and…
Added 1 min ago
Manager, ACO Strategy & Operations
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As a Manager, ACO Strategy & Operations you will play a critical role in supporting our Oak Street Health patients, providers and business by serving as a critical leader in advancing Oak…
Added 1 min ago
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Operating Manager
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- $60,000 to $75,000 USD / year
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Operating Manager
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- $60,000 to $75,000 USD / year
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Added 2 mins ago
Technical Program Manager II
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Part-Time Sales Associate - Famous Footwear
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Enterprise Sales Development Representative (SDR)
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- $27 to $30 USD / hour
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This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, you’ll divide your time between working remotely from your home and an office…
Added 3 mins ago
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Functional Title: Program Supervisor I - Vocational Services Manager
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Sr. Technical Program Manager, Device Software & Services
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Senior Financial Analyst, Operations Finance Transportation Controllership
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…improving customer experience globally. This role works with business intelligence engineers, accountants, accounting managers, data engineers, program and product managers. This role…
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Accounting Manager
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The Accounting Manager is responsible for providing consistent leadership in the financial area of the hotel by supplying management with guidance and training. He/she is also responsible…
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Retail Sales Manage
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Retail--Merchandising Manager (part time)
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- Part-time
The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate…
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Sales Manager
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United States
The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and…
Added 5 mins ago
Merchandising Manager
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The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate…
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Merchandising Manager
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Sr. Center Store Manager
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Cyber Manager: AI Data Security
Deloitte US
Atlanta, GA · Austin, TX · Baltimore, MD · Boston, MA · Charlotte, NC · Chicago, IL · Cincinnati, OH · Cleveland, OH · Colorado Springs, CO · Columbus, OH · Costa Mesa, CA · Dallas, TX · Davenport, IA · Denver, CO · Detroit, MI · Gilbert, AZ · Hartford, CT · Hermitage, TN · Houston, TX · Indianapolis, IN · Jacksonville, FL · Jericho, NY · Jersey City, NJ · Kansas City, MO · Lake Mary, FL · Las Vegas, NV · Los Angeles, CA · Louisville, KY · McLean, VA · Mechanicsburg, PA · Memphis, TN · Miami, FL · Milwaukee, WI · Minneapolis, MN · Morristown, NJ · Nashville, TN · New Orleans, LA · NY · Philadelphia, PA · Pittsburgh, PA · Portland, OR · Princeton, NJ · Raleigh, NC · Richmond, VA · Rochester, NY · Rosslyn, VA · San Antonio, TX · San Francisco, CA · Seattle, WA · Stamford, CT
As a Manager: AI Data Security in Deloitte's Cyber for AI team, you will lead client engagements that secure how enterprise data is ingested, transformed, retrieved, and used by RAG and…
Added 5 mins ago
Branch Manager Piedmont South District
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Your onboarding starts with participation in the Branch Manager Readiness Program which is intended to offer a structured and supportive transition into leadership at Wells Fargo.…
Added 5 mins ago
Manager - Events (City Park and Samuell Farm) (Park and Recreation [PKR] Dept., Unclassified Postion)
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Performs highly advanced and complex management or oversight activities for daily operations of an operating unit orfunctional program. Work involves establishing short-, mid-, and…
Added 6 mins ago
Casino Division Administrator
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…Casino Division Administrator. This position is a senior-level manager responsible for all business functions within the Casino Compliance Divisions; oversees teams charged with enforcing…

Express

Store Manager

Gurnee, IL, United States

Pay Range $58,000 - $87,000 annually Closing

Apply on jobs-express.icims.com About employer

Applications open in a new tab.

Job details

Pay: Pay Range $58,000 - $87,000 annually Closing
Apply by: Nov 10, 2027
Posting language: English
Posted: Nov 10, 2024

Original job description

Overview

About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.About ExpressExpress is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.

Store Name Gurnee Mills

Responsibilities

Is the Store Manager role made for you? Learn more and consider applying today.

Express is seeking a Store Manager

The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.

KEY RESPONSIBILITIES

Talent – Attract, develop and retain top talent

Support an environment which encourages an exceptionally high level of store morale
Focus all store associates on creating an environment built on teamwork and a “one team” mentality
Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent
Build a succession plan for all roles
Identify and nurture the growth of high performing store associates
Develop and maximize the success of store associates to achieve sales potential and customer experience
Attract, recruit and hire all store associates

Customer and Associate Experience – Build a store environment that consistently delivers exceptional customer experiences

Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy
Create a culture of proactive customer engagement
Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience
Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc.
Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve
Drive loyalty and credit card acquisition through an engaged store team
Create positive in-store experience through visual standards

Execution - Analyze the business and execute/communicate clear action plans that optimize results.

Manage all aspects of daily store operations
Ensure all store associates have clarity on goals and action plans
Create clear action plans that optimize results
Direct workload and ensure execution of plans and strategies across the store
Ensure the adherence to Company Policies and the safety of store associates and Customers
Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
Ensure an effective schedule with the right associate in the right place at the right time
Manage controllable expenses and ensure loss prevention and safety standards in place

ESSENTIAL QUALIFICATIONS

Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
Proven ability to increase sales and store profitability
Proven ability to network, recruit, interview, train, develop and promote associates
Ability to travel periodically, as needed for meetings
Ability to move medium to large items weighing up to 50 pounds

PREFERRED QUALIFICATIONS (SKILLS AND ABILITIES)

Previous retail experience preferred
Ability to effectively communicate with customers, peers and supervisors
Demonstrated sales accountability
Collaborative, respectful team member
Ability to multitask and handle multiple customers and/or processes at once

BENEFITS AND COMPENSATION

PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including:

Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with Company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.

Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.

Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.

Pay Range $58,000 - $87,000 annually Closing

If you would like to know more about the California Consumer Privacy Act click here.

Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

Apply on jobs-express.icims.com About employer

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Jobs in the United States