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LA
Shipping Associate
Lab Alley
Austin, TX
- $18 to $20 USD / hour
We have a vision to be the Amazon of chemicals and seek top talent to participate in our continued growth. Our Shipping Associate team plays an integral role in helping us achieve this…
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AI
Customer Accounts Manager
Aaron's, Inc.
San Antonio, TX
- $15.5 to $16.25 USD / hour
…achieving ownership of their merchandise and supports store operations through a wide variety of responsibilities, as directed by the General…
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AI
Delivery Driver
Aaron's, Inc.
Mineral Wells, TX
- $14.25 to $15 USD / hour
…inside and outside the store, support the team with day-to-day operations, and connect with customers in the…
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AI
Delivery Driver
Aaron's, Inc.
Andrews, TX
- $15.25 to $16 USD / hour
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FF
Full-Time Sales Lead - Famous Footwear
Famous Footwear
MESA, AZ
- Full-time
Ace Retail Operations: You’ll know the ins-and-outs of your store like the back of your hand and enjoy putting in the work so it runs like a tightly laced sneaker– from pricing to…
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FF
Part-Time Sales Associate - Famous Footwear
Famous Footwear
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Experiential Learning Program Administrative Coordinator
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Burlington, VT
Advertising/Posting Title Experiential Learning Program Administrative Coordinator
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Veteran and Military Community Center Assistant – VA Work Study (Spectrum Center, San Diego, CA)
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PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME)
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Henkel Rotational Program Associate - Human Resources
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VR
Warehouse Crew
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VR
Warehouse Worker
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Research Data Associate
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New York, NY
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…Excellence in Health Equity (IEHE), is seeking a Research Data Associate (RDA) to support our NIH-funded community-based research focused on improving cardiovascular health through…
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Research Data Associate
NYU Langone Health
New York, NY
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Senior Director, Marketing & Communications
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Added 8 mins ago
A
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Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader
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Operations Associate (Full-Time) - Plaza Frontenac
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Associate Director OBGYN Clinic
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JH
Executive Assistant – National Security Analysis Department
Johns Hopkins Applied Physics Laboratory
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Added 9 mins ago
Dean, College of Health and Human Sciences
Colorado State University
Fort Collins, CO
…college’s academic, research, outreach, personnel, and financial operations while advancing its mission to improve human health and well-being through education, research, and community…

Express

Sales Leader

Lancaster, PA, United States

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Job details

Apply by: Nov 2, 2027
Posting language: English
Posted: Nov 2, 2024

Original job description

Overview

About PHOENIX

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.

About Express

Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.

Store Name Lancaster

Responsibilities

Express is seeking a Retail Sales Leader to join our team.

The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experiences for customers.

KEY RESPONSIBILITIES

Assist in developing and motivating associates to maximize sales potential
Provide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards.
Partner with Store Management to provide feedback on associate performance.
Assist in training associates on store operations, product, policy, and procedures.
Execute action plans that optimize results
Execute all aspects of daily store operations.
Ensure appropriate associate coverage to create a great customer experience.
Oversee and authorize the checkout experience.
Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store.
Monitor and analyzes the customer service provided by team members.
Build an effective schedule with the right associate in the right place at the right time.
Promote and support an environment focused on delivering great in-store customer experiences.
Effectively resolves customer service issues to a positive outcome.
Lead and models our customer experience model.
Display expert knowledge of product, company policies, promotions, loyalty programs.
Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc.
Other essential functions may occur as directed by your supervisor.

REQUIRED EXPERIENCE & QUALIFICATIONS

Education: High School or Equivalent
Years of Experience: 1
Proficient in use of technology (iPad, registers)
Meets defined availability criteria, including nights, weekends and non-business hours
Meets physical requirements

CRITICAL SKILLS & ATTRIBUTES

Previous retail experience preferred
Ability to effectively communicate with customers, peers and supervisors
Demonstrated sales accountability
Demonstrated collaborative skills and ability to work well with a team.
Ability to multitask and handle multiple customers and/or processes at once.

BENEFITS AND COMPENSATION

PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including:

Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with Company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.

Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.

Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.

Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.

Closing

If you would like to know more about the California Consumer Privacy Act click here.

Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

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