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Customer Service Associate w.Deli
BLARNEY CASTLE OIL CO
Fennville, MI
Physical Requirements: Requires ability to lift up to fifty (50) pounds throughout a normal shift, moving and stacking merchandise, cleaning, sweeping, shoveling snow, and being able to…
Added 1 min ago
Retail Seasonal Sales Associate
Clarks
Chesterfield, MO
Clarks is looking for Seasonal Part Time Sales Associates to join the team!
Added 1 min ago
Sales Associate - PT
Minuteman Food Mart
Shallotte, NC
Minuteman Food Mart - Sales Associate - Part Time
Added 2 mins ago
Sales Intern
Benco Dental
Remote, United States
Paid-Internship with full-time employment opportunities
Added 3 mins ago
Cashier/Sales Associate - Store 610
Pride
Westfield, MA
Flexible schedules – full-time and part-time available
Added 3 mins ago
EM
Cashier/Sales Associate - Store 4228
E-Z Mart
Fayetteville, AR
- $12 USD / hour
Flexible schedules – full-time and part-time available
Added 3 mins ago
Cashier/Sales Associate - Store 4418
E-Z Mart
Texarkana, AR
Flexible schedules – full-time and part-time available
Added 3 mins ago
TO
Retail Part Time Store Associate
The ODP Group
Annapolis, MD
- Part-time
As a Part Time Retail Store Associate at Office Depot, your part-time role is vital to our continued success in today's retail landscape. You'll engage with customers in a friendly and…
Added 4 mins ago
EN
Key Holder (Part-Time) @ Sheraton Phoenix Downtown
Event Network
Phoenix, AZ
- Part-time
As a Key Holder, you’ll be an integral part of our store’s day-to-day operations, working alongside the management team to create memorable moments for our guests. This role is perfect for…
Added 5 mins ago
AE - Stock Associate - Early Morning (Off-Hours)
AEO
Kennesaw, GA
You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through…
Added 5 mins ago
Aerie - Stock Associate - Early Morning (Off-Hours)
AEO
Kennesaw, GA
You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through…
Added 5 mins ago
AE - Merchandising Team Leader (Assistant Manager)
AEO
Woodstock, GA
…consistently provide ongoing performance feedback through real-time coaching. You make team touchbases, development plans, and performance reviews a priority and you drive associate…
Added 5 mins ago
AE - Sr Brand Ambassador (Sr Sales Associate)
AEO
Huntsville, AL
As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day…
Added 5 mins ago
OR
Wireless Retail Sales Associate - W2160
OSL Retail Services Inc
PETERSBURG, VA
- $17 USD / hour
Merchandise and handle inventory, opening and closing the store
Added 5 mins ago
S
Distribution Center Team Member
Staffmark
Katy, TX
- $14 to $16 USD / hour
Responsible for receiving, handling, storing, and preparing merchandise for shipment in a fast-paced distribution center. This role supports inventory accuracy, product quality, and on-time…
Added 6 mins ago
KK
Full-Time Customer Service Supervisor
KDS Kohl's, Inc.
United States
- Full-time
Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH &…
Added 6 mins ago
K
Part-Time Store Cleaning & Operations Associate
Kohl's
United States
- Part-time
All associate roles at Kohl’s are responsible for:
Added 6 mins ago
02599 Inside Sales
SBH
Radford, VA
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair – and…
Added 9 mins ago
WRTW Sales Manager
SAKS & CO LLC
United States
…presence and remote selling offerings. Saks Fifth Avenue is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer…
Added 9 mins ago
Sales Manager, Women's Shoes
SAKS & CO LLC
United States
…presence and remote selling offerings. Saks Fifth Avenue is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer…
Added 9 mins ago
Merchandise Operations Associate
SAKS & CO LLC
United States
Under the leadership and reporting to the Merchandise Operations Team Supervisor/Manager, the Merchandise Operations Associate supports the daily operations of merchandise including…
Added 10 mins ago
CWR-Warehouse Associate I-Express Offer Workflow
Manpower
Houston, TX
Our client, Transportation & Logistics is seeking a CWR-Warehouse Associate I-Express Offer Workflow to join their team. As a CWR-Warehouse Associate I-Express Offer Workflow, you will be…
Added 11 mins ago
Assistant Store Manager
Ross Stores, Inc.
Waynesboro, VA
Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
Added 11 mins ago
Assistant Store Manager
Ross Stores, Inc.
Alexandria, VA
Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
Added 12 mins ago
BI
Fine Jewelry Sales Associate - Part Time
Belk, Inc.
Buford, GA
- Part-time
The Fine Jewelry Associate drives sales and delivers a positive customer experience by providing excellent service through building client relationships and offering expert guidance in…

Express

Sales Leader

Lancaster, PA, United States

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Job details

Apply by: Nov 2, 2027
Posting language: English
Posted: Nov 2, 2024

Original job description

Overview

About PHOENIX

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.

About Express

Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.

Store Name Park City

Responsibilities

Express is seeking a Retail Sales Leader to join our team.

The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experiences for customers.

KEY RESPONSIBILITIES

Assist in developing and motivating associates to maximize sales potential
Provide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards.
Partner with Store Management to provide feedback on associate performance.
Assist in training associates on store operations, product, policy, and procedures.
Execute action plans that optimize results
Execute all aspects of daily store operations.
Ensure appropriate associate coverage to create a great customer experience.
Oversee and authorize the checkout experience.
Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store.
Monitor and analyzes the customer service provided by team members.
Build an effective schedule with the right associate in the right place at the right time.
Promote and support an environment focused on delivering great in-store customer experiences.
Effectively resolves customer service issues to a positive outcome.
Lead and models our customer experience model.
Display expert knowledge of product, company policies, promotions, loyalty programs.
Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc.
Other essential functions may occur as directed by your supervisor.

REQUIRED EXPERIENCE & QUALIFICATIONS

Education: High School or Equivalent
Years of Experience: 1
Proficient in use of technology (iPad, registers)
Meets defined availability criteria, including nights, weekends and non-business hours
Meets physical requirements

CRITICAL SKILLS & ATTRIBUTES

Previous retail experience preferred
Ability to effectively communicate with customers, peers and supervisors
Demonstrated sales accountability
Demonstrated collaborative skills and ability to work well with a team.
Ability to multitask and handle multiple customers and/or processes at once.

BENEFITS AND COMPENSATION

PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including:

Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with Company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.

Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.

Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.

Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.

Closing

If you would like to know more about the California Consumer Privacy Act click here.

Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

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