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Added 39 mins ago
Administrative Assistant, Enrollment Services
Casper College
CASPER, WY
…support and first point of contact for Enrollment Services. Operating in a high-volume, fast-paced environment, this role coordinates front-office management and provides comprehensive…
Added 57 mins ago
Director of Food & Beverage - The Westin Tempe
Crescent Hotels and Resorts
Tempe, AZ
Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels
Added 1 hour ago
FB
Customer Experience Manager
Five Below Inc
Reno, NV
- $19 USD / hour
Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
Added 1 hour ago
Sales Support Representative- JR- Westchester, NY
Stryker Employment Company, LLC
White Plains, NY
…strategies, and gaining exposure to account management within the operating…
Added 2 hours ago
Clinical Sales Specialist, Sport Medicine (Pensacola, FL) – Johnson & Johnson MedTech - Orthopaedics
DePuy Synthes Sales, Inc. Legal Entity
Pensacola, FL
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Added 2 hours ago
Sales Consultant, Sports Medicine (Pensacola, FL) – Johnson & Johnson MedTech - Orthopaedics
DePuy Synthes Sales, Inc. Legal Entity
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…account. Build effective customer relations with key surgeons, operating room personnel and other pertinent hospital…
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Staff RN - Short Term Care - Mansfield (Casual)
OhioHealth
Mansfield, OH
Provides general nursing care to patients and families throughout the continuum of care in perioperative and operating room settings.
Added 3 hours ago
AI
Production Associate I
Atricure, Inc.
Mason, OH
- $18.5 USD / hour
Added 3 hours ago
Surgical Attendant (PRN)
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Findlay, OH
…well as proper utilization of OR equipment and supplies in the room. Duty 3: Demonstrates understanding of sterile techniques utilized in the preparation and completion of surgical…
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Cardiothoracic Outpatient Staff RN Ambulatory
OhioHealth
Columbus, OH
Coordinating surgery scheduling with operating room and physician surgery schedules and obtaining insurance prior authorizations.
Added 3 hours ago
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Inventory Specialist
Walgreens
MILWAUKEE, WI
- $17.5 to $22.5 USD / hour
Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy…
Added 3 hours ago
W
Inventory Specialist
Walgreens
BOSTON, MA
- $18.5 to $23.5 USD / hour
Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy…
Added 3 hours ago
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Inventory Specialist
Walgreens
PLAQUEMINE, LA
- $17.5 to $22.5 USD / hour
Responsible for executing, monitoring, and training inventory best practices and standard operating procedures for the entire store, including both front end and pharmacy. Supports pharmacy…
Added 3 hours ago
CB
Seasonal Retail Associate
Columbia Brands USA, LLC.
Las Vegas, NV
- $15 USD / hour
As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction. Within this role, you will employ your natural…
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Sales Associate - PT
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At GNC, we celebrate the fact that everyone's journey to living well is unique. As a Sales Associate, you have a passion for discovering customers' needs and goals and creates a unique…
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Part time Back Room Associate
The TJX Companies Inc
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- $15 to $15.5 USD / hour
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Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
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Merchandising Manager
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Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
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Customer Experience Manager
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Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
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Customer Experience Manager - Aurora West, CO
Five Below Inc
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Merchandise Manager
Five Below Inc
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Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
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Support Lead
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Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
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Customer Experience Manager
Five Below Inc
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Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures

Express

Sales Associate

Ann Arbor, MI, United States

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Job details

Apply by: Dec 31, 2026
Posting language: English
Posted: Nov 2, 2024

Original job description

Overview

About PHOENIX

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.

About Express

Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.

Store Name Briarwood Mall

Responsibilities

Express is seeking a Retail Sales Associate to join our team.

The Sales Associate is responsible for providing a great in-store shopping experience for our retail customers while assisting with additional tasks such as stocking, cleaning, folding merchandise, etc.

KEY RESPONSIBILITIES

Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
Follow company policies and procedures to ensure the safety of all our associates and customers.
Assist with product launch changes according to company SOP.
Provide a Great Customer Experience
Deliver on all aspects of the customer experience model.
Process transactions quickly and accurately reducing the customers wait time.
Positively resolve customer service-related issues as they arise and determine resolution or escalate further – communicate all issues and resolutions to Store Management.
Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Other essential functions may occur as directed by your supervisor.

REQUIRED EXPERIENCE & QUALIFICATIONS

Education: High School or Equivalent
Years of Experience: 0-2 of relevant job experience - minimum 6 months
Proficient in use of technology (iPad, registers)
Meets defined availability criteria, including nights, weekends and non-business hours
Meets physical requirements

CRITICAL SKILLS & ATTRIBUTES

Previous retail experience preferred
Customer service skills and ability to interact with customers
Strong verbal and written communication skills specifically with customers, sales leadership team and associates
Demonstrated collaborative skills and ability to work well within a team

BENEFITS AND COMPENSATION

PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including:

Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with Company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.

Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.

Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.

Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.

Closing

If you would like to know more about the California Consumer Privacy Act click here.

Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

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