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Second Shift Production Supervisor
Health Systems Cooperative Laundry
St Paul, MN
- $25 to $35 USD / hour
Reports on production progress to Shift Manager
Added just now
HS
First Shift Production Supervisor
Health Systems Cooperative Laundry
St Paul, MN
- $25 to $35 USD / hour
Reports on production progress to Shift Manager
Added just now
Da Vinci Specialist
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Remote, United States
The DaVinci Specialist is a dedicated program execution & clinical education partner for hospitals running a da Vinci robotic surgery program. Based on its expertise, this role focuses on…
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Da Vinci Specialist
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RC
Restaurant Manager
Raising Cane's
Madison, MS
- $18 USD / hour
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Restaurant Manager
Raising Cane's
Killeen, TX
- $18 USD / hour
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Fleet Mechanic I, II, or III
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Windsor, CO
- $28.61 to $40.06 USD / hour
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- $26.44 to $33.05 USD / hour
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MX Support Associate I
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Sr Customer Success Manager
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Remote, United States
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Regions is hiring a Pharmacy Infusion Operations Manager. The Manager, Pharmacy Infusion Operations provides strategic and operational leadership for pharmacy services supporting Regions…
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Retail Store Associate
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- $17 to $20 USD / hour
…is an hourly, non-exempt position, reporting to the Studio…
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Platform Distribution & Partnerships: Business Development, Sales & Marketing Internships – Summer 2027
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- $19 to $25 USD / hour
…partnerships beyond traditional distribution, with a focus on emerging technology, sports, gaming, immersive media, AI and non-traditional devices. Reporting to the Manager, Strategic…
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Operations Program Manager 4, Advanced Electronic Warfare Solutions
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Task Order Project Manager
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Concept Plus is seeking a Task Order Project Manager to manage a large, complex task order and assist the Program Manager in working with the client.
Added 8 mins ago
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Data Center Training Manager
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- $117,000 to $129,000 USD / year
…are seeking a dynamic and experienced Data Center Training Manager to join our team and drive our relationships with hyperscale clients to new…
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Advanced Specialist, Marketing
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This position is eligible to participate in an annual incentive program, and information on benefits offered is here.
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Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

Express

Assistant Manager

Nashville, TN, United States

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Job details

Apply by: Nov 9, 2027
Posting language: English
Posted: Nov 9, 2024

Original job description

Overview

About PHOENIX

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.

About Express

Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.

Store Name Opry Mills

Responsibilities

Express is seeking an Assistant Manager to join our team.

The Assistant Manager assists the Store Manager in supervising the store operations, recruiting, management, training, and sales functions, driving productivity, complying with company policies, and creating a great in-store shopping experience for our retail customers.

KEY RESPONSIBILITIES

Assists in developing, inspiring, and retaining top talent
Maintain a positive work environment, which encourages an exceptionally high level of the store morale. Focusing on creating an environment built on team work and inspiring a “one team” mentality.
Coach, teach and train Sales Associates for effective job performance.
Partner with the Store Manager to identify high performing Sales Associates to assist in their growth.
May assist in the hiring process for Sales Associates by participating in interview and providing feedback to the Store Manager.
Support the Store Manager’s analysis of the business and help to execute/communicate clear action plans that optimize results and ensure effective execution of all operational activities.
Assist in overseeing all aspects of daily store operations.
Execute action plans to optimize results.
Ensure sales floor coverage in order to meet customer expectations.
Oversee merchandise flow, such as shipment, replenishment, and omnichannel operations, throughout the store.
Maintain adherence to Company Policies and ensures the safety of associates and customers.
Manage the execution of the store strategy to achieve performance goals.
Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives.
Support a store’s environment focused on consistently delivering a great in-store experience.
Lead by example in creating a culture of proactive customer engagement to exceed our customer’s expectations.
Greet and assist all customers in a friendly manner, shares information on product, promotions, and loyalty programs.
Resolve any customer complaints. Determines the source of issues and takes initiative to identify and resolve them.
Act as the customer experience leader; Accountable for results of the customer experience and creates action plans to improve performance.
Creates a positive in-store experience through visual standards
Other essential functions may occur as directed by your supervisor

REQUIRED EXPERIENCE & QUALIFICATIONS

Education: High School or Equivalent
Years of Experience: 1-3 of relevant job experience
Proficient in use of technology (iPad, registers)
Demonstrates strong customer service skills
Meets defined availability criteria, including nights, weekends and non-business hours
Meets physical requirements

CRITICAL SKILLS & ATTRIBUTES

Previous retail experience preferred
Proven ability to drive sales results
Strong communication skills
Minimum of two years relevant experience
Prior sales management experience

BENEFITS AND COMPENSATION

PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including:

Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with Company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.

Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.

Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.

Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.

Closing

If you would like to know more about the California Consumer Privacy Act click here.

Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

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