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FF
Part-Time Sales Lead - Famous Footwear
Famous Footwear
WAXAHACHIE, TX
- Part-time
Ace Retail Operations: You’ll know the ins-and-outs of your store like the back of your hand and enjoy putting in the work so it runs like a tightly laced sneaker– from pricing to…
Added 3 mins ago
Assistant Store Manager
TJX Companies
Colorado Springs, CO
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental…
Added 3 mins ago
TC
Retail Administrative Supervisor Full Time
TJX Companies
Meadville, PA
- $14.25 to $14.75 USD / hour
- Full-time
Supports Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory and requisition
Added 3 mins ago
Assistant Store Manager
TJX Companies
Port Washington, NY
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental…
Added 4 mins ago
TC
Logistics Compliance Manager
TJX Companies
Los Angeles, CA
- $95,800 to $122,100 USD / year
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental…
Added 4 mins ago
Assistant Store Manager
TJX Companies
Cedar Park, TX
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental…
Added 4 mins ago
Program Support Specialist 2
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TC
Retail Administrative Coordinator
TJX Companies
Granby, CT
- $17.94 to $18.44 USD / hour
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Added 5 mins ago
Assistant Store Manager
TJX Companies
Atlanta, GA
Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental…
Added 5 mins ago
TC
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TJX Companies
Louisville, KY
- $14.25 to $14.75 USD / hour
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Added 6 mins ago
LH
Full Time - Merchandising Service Associate - Day
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Baton Rouge, LA
- Full-time
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Added 15 mins ago
Contract manager
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Advising procurement and program teams on flow-down of U.S. government prime contract clauses into subcontracts and purchase orders.
Added 15 mins ago
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- Full-time
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Added 18 mins ago
2026 Associate Hardware Engineer - San Diego CA
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Northrop Grumman is seeking Associate Hardware Engineer . This position will be located at our Mission Systems sector in San Diego, CA.
Added 20 mins ago
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Engineering Operation Technician, RNO101
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…mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary…
Added 23 mins ago
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Retail Front End Supervisor - Full-Time
Burlington
Reno, NV
- $17.5 to $19.5 USD / hour
- Full-time
…Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding…
Added 50 mins ago
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Associate Director of Development Operations
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- $100,000 to $130,000 USD / year
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Added 52 mins ago
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Manager, Strategic Initiatives & Business Operations
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Lieutenant - Corrections (Support Operations and Training)
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…overseeing and ensuring the efficiency and effectiveness of facility operations. The employee works with considerable independence in the performance of regularly assigned duties; however,…
Added 55 mins ago
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The Site Manager’s role is to direct the activities of MAU personnel assigned to the customer site location and insure that customer key performance indicators are achieved. Further, to…
Added 57 mins ago
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Security Officer Site Supervisor
Allied Universal
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- $23 USD / hour
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Added 57 mins ago
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Retail Front End Supervisor - Full-Time
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Easton, PA
- $14 to $16 USD / hour
- Full-time
…Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding…

Express

Assistant Manager

Natick, MA, United States

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Job details

Apply by: Nov 2, 2027
Posting language: English
Posted: Nov 2, 2024

Original job description

Overview

About PHOENIX

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.

About Express

Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.

Store Name Natick Mall

Responsibilities

Express is seeking an Assistant Manager to join our team.

The Assistant Manager assists the Store Manager in supervising the store operations, recruiting, management, training, and sales functions, driving productivity, complying with company policies, and creating a great in-store shopping experience for our retail customers.

KEY RESPONSIBILITIES

Assists in developing, inspiring, and retaining top talent
Maintain a positive work environment, which encourages an exceptionally high level of the store morale. Focusing on creating an environment built on team work and inspiring a “one team” mentality.
Coach, teach and train Sales Associates for effective job performance.
Partner with the Store Manager to identify high performing Sales Associates to assist in their growth.
May assist in the hiring process for Sales Associates by participating in interview and providing feedback to the Store Manager.
Support the Store Manager’s analysis of the business and help to execute/communicate clear action plans that optimize results and ensure effective execution of all operational activities.
Assist in overseeing all aspects of daily store operations.
Execute action plans to optimize results.
Ensure sales floor coverage in order to meet customer expectations.
Oversee merchandise flow, such as shipment, replenishment, and omnichannel operations, throughout the store.
Maintain adherence to Company Policies and ensures the safety of associates and customers.
Manage the execution of the store strategy to achieve performance goals.
Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives.
Support a store’s environment focused on consistently delivering a great in-store experience.
Lead by example in creating a culture of proactive customer engagement to exceed our customer’s expectations.
Greet and assist all customers in a friendly manner, shares information on product, promotions, and loyalty programs.
Resolve any customer complaints. Determines the source of issues and takes initiative to identify and resolve them.
Act as the customer experience leader; Accountable for results of the customer experience and creates action plans to improve performance.
Creates a positive in-store experience through visual standards
Other essential functions may occur as directed by your supervisor

REQUIRED EXPERIENCE & QUALIFICATIONS

Education: High School or Equivalent
Years of Experience: 1-3 of relevant job experience
Proficient in use of technology (iPad, registers)
Demonstrates strong customer service skills
Meets defined availability criteria, including nights, weekends and non-business hours
Meets physical requirements

CRITICAL SKILLS & ATTRIBUTES

Previous retail experience preferred
Proven ability to drive sales results
Strong communication skills
Minimum of two years relevant experience
Prior sales management experience

BENEFITS AND COMPENSATION

PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including:

Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with Company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.

Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.

Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.

Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.

Closing

If you would like to know more about the California Consumer Privacy Act click here.

Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

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