Warehouse Shipping & Receiving

Job Summary Warehouse Associate –

Primary Responsibilities:

• Receive, organize, store, pick, and ship merchandise and supplies to satisfy customer orders.

• Assemble and build industrial and hydraulic hoses after receiving proper training.

• Assist walk-in customers at the retail counter with hose repairs, product guidance, and order processing.

• Shipping and receiving tasks, such as unloading and processing inventory.

• Moving, storing, and transferring materials within the warehouse.

• Keeping stock organized - on shelves or in designated locations.

• Displaying merchandise and recommending products to meet customer needs, highlighting key features like quality and utility.

• Explaining product features and uses, offering customer recommendations.

• Escalating inventory issues or customer concerns to management as needed.

• Maintaining environmental, health, and safety standards.

• Performing additional assigned tasks as required.

Ideal Candidate Qualifications

• Warehouse experience in industrial or hydraulic settings.

• Forklift operation ability; certification may be required or preferred.

• Comfortable lifting items over 50 pounds.

• Teamwork skills, with the ability to work collaboratively.

• Accuracy in transaction handling and attention to detail.

• Strong communication skills, both oral and written.

• Mechanically inclined - a comfort with hand tools, tape measures, saws, crimpers, etc. - especially in Counter/Warehouse roles.

• Basic computer skills, including use of the internet and Microsoft Office.

Position Variations & Context

• Counter / Warehouse Associate roles focus more on in-store customer interactions and hose fabrication.

• Industrial Hose Assembler roles emphasize hose assembly, measuring, cutting, order prep, and some retail customer service.

Summary Table: Quick Comparison

Role Type Core Responsibilities

Warehouse Associate Shipping/receiving, stocking, hose assembly, retail support

Counter/Warehouse Associate Retail counter work, hose fabrication, customer service, warehouse assistance

Industrial Hose Assembler Hose assembly, measuring, cutting, order prep, minimal retail interactions