Sales Support Associate

Express Employment Professionals, Laguna Hills is recruiting Sales Support Associate for a fast-growing company located in San Clemente.

The Sales Support Associate is responsible for helping customers with questions, concerns, and order fulfillment. Responsible for supporting all customers in a professional manner. The duties include communicating with customers, sales representatives over the phone or via email. Processing orders utilizing the inventory management system. Assist Sales Support Manager with all areas of sales and clinical studies.

Service Line: Evaluation to Hire, Fulltime

Pay: $25-$30/Hr.

Schedule: Monday – Friday 7:30AM – 4:00PM

Responsibility:

• Perform receptionist duties: greet visitors, answer, and direct phone calls
• Act as a liaison between Sales Support and Sales ensure timely responses to orders, order status, and product returns
• Keep others informed
• Data entry skills
• Analyzing information
• Managing processes
• Excellent customer service skills
• Strong time management skills
• Ability to work in a fast-paced environment
• Excellent multitasking skills
• Ability to work well in a team environment
• Ability to work independently
• Organization
• Assist Manager with ordering office supplies for HQ and North office
• Assist Manager obtain sales goals for House accounts and Distributors
• Help Territory Managers achieve Company Sales Goals

Requirements:

• High School Diploma or equivalent 2 years previous related experience required
• Bachelor’s Degree Preferred
• Good computer skills including usage of MS Office Suite
• Experience with an ERP software
• Good written and verbal communication skills and interpersonal relationship skills
• Able to understand company policies and procedures
• Moderate knowledge of the company’s products and customers
• Ability to manage confidential information with discretion
• Excellent customer service skills with ability to negotiate and resolve difficult situations
• Excellent problem-solving skills
• Ability to build and maintain strong relationships
• Strict attention to detail
• Must be able to work in a team environment under minimum supervision
• Adhere to all company rules and requirements

Benefits of working with Express include medical benefits, training, and scholarship opportunities.

Apply with application to jobs.lagunahillsca.expresspros.com or email your resume to Lagunahillsca@expresspros.com or contact us at 949-556-3359

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