Reception

Job Summary:

We're looking for a friendly, organized, and customer-focused professional to join a busy automotive team as a Front Desk Coordinator. This position serves as the first point of contact for customers and plays a critical role in supporting daily shop operations through scheduling, customer service, and administrative support.

The ideal candidate will have strong communication skills, a positive attitude, and the ability to multitask in a fast-paced environment. If you enjoy helping customers and keeping an office running smoothly, this position offers a great opportunity for long-term growth.

Type of placement:

Evaluations to hire

Location:

Bozeman, Montana

Duties:

• Greet customers and provide exceptional customer service.
• Answer phones and respond to customer inquiries.
• Schedule appointments and coordinate service requests.
• Create and maintain customer records and work orders.
• Communicate with technicians and management regarding job status and scheduling.
• Process payments and handle daily transactions accurately.
• Assist customers with service recommendations and appointment information.
• Maintain a clean and organized front desk and waiting area.
• Perform data entry and general administrative tasks.
• Assist with inventory tracking and ordering office supplies as needed.
• Maintain professionalism and a positive attitude when handling customer concerns.
• Other duties as assigned.

Knowledge, Skills, Abilities:

· Excellent customer service and communication skills. · Strong organizational and multitasking abilities. · Ability to work in a fast-paced environment. · Basic computer proficiency including Microsoft Office and email. · Strong attention to detail and accuracy. · Ability to work independently and as part of a team. · Professional appearance and demeanor. · Previous receptionist, front desk, administrative, retail, or automotive experience preferred but not required. · Reliable attendance and strong work ethic.

Pay:

$22.00 - $25.00 per hour (DOE)

Schedule:

Full-Time Monday – Friday

7:00 AM – 5:00 PM

How to Apply:

• Complete an online application at www.expresspros.com and submit it to the Bozeman office.
• Send your resume to job.bozemanmt@expresspros.com.
• Call and speak to one of our Recruiters at 406.587.0388.