Project Coordinator

Express is seeking a highly organized and dependable Administrative Project Coordinator to support our Project Managers and Program Manager with administrative and project coordination tasks. This position plays a critical role in maintaining project documentation, communicating with customers and vendors, and ensuring projects move forward efficiently and on schedule.

Key Responsibilities

• Support Project Managers and Program Manager with administrative and organizational tasks for assigned customer accounts.
• Utilize company systems and information tools to update and maintain project and customer data.
• Perform general administrative duties including filing, scanning, copying, mail support, and document management.
• Communicate with landlords, customers, permit offices, and installers via phone and email to obtain updates and coordinate project activities.
• Assist with project tracking, status updates, and documentation.
• Provide backup support for front desk operations as needed.
• Follow all company policies, procedures, and safety guidelines.
• Deliver accurate, high-quality work while meeting deadlines and priorities.

Qualifications

• Associate degree or equivalent related work experience preferred.
• Proficiency in Microsoft Office, including Word and Excel.
• Strong customer service skills and professional communication abilities.
• Excellent organizational skills with strong attention to detail.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• Self-motivated with a positive attitude and professional demeanor.
• Effective problem-solving skills with the ability to identify issues and escalate concerns appropriately.
• Reliable attendance and punctuality are required.

Physical Requirements

• Ability to lift up to 20 pounds.
• Ability to communicate effectively via telephone and email with internal and external customers.
• Frequent sitting and computer work throughout the day.
• Occasional walking, bending, and standing during an 8-hour workday.