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Office Support / Administrative Assistant

  • Hawthorne, NJ, United States
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Original job description

Office Support / Administrative Assistant

Location: Haskell, NJ Schedule: Monday – Friday, 8:00 AM – 5:00 PM Salary: Open based on experience

Position Overview

We are seeking a reliable, organized, and detail-oriented Office Support professional to join a company that manufactures glass products for commercial and residential use.

This is a great opportunity for someone with previous administrative experience, especially within the construction industry or a manufacturing company. The ideal candidate is comfortable working with customers, handling administrative responsibilities, performing basic math calculations, and learning new computer systems.

Training will be provided on the company's software and processes. As the individual becomes more familiar with the business, additional responsibilities and opportunities to grow within the role will be available.

Key Responsibilities

  • Answer incoming phone calls, direct calls to the appropriate team members, and take accurate messages.
  • Respond to emails and manage daily correspondence using Gmail.
  • Greet customers and visitors in a friendly and professional manner.
  • Learn and utilize the company's software system to enter and process customer orders.
  • Assist with estimating by entering measurements and order information into the computer system.
  • Review customer drawings and perform basic math calculations involving fractions, decimals, addition, subtraction, multiplication, and division.
  • Schedule and coordinate customer deliveries.
  • Organize and maintain digital and physical files.
  • Assist with general administrative and office support duties.
  • Respond to customer questions and help ensure a positive customer experience.
  • Take on additional responsibilities as knowledge of the business and daily operations grows.

Qualifications & Skills

  • Previous experience in an administrative, office support, or customer service role.
  • Experience working for a construction company or manufacturer of building materials is highly preferred.
  • Strong basic math skills, including working with fractions and decimals.
  • Comfortable using computers, Gmail, spreadsheets, and digital calendars.
  • Excellent verbal and written communication skills.
  • Professional phone presence and strong customer service skills.
  • Strong organizational skills and attention to detail.
  • Reliable, punctual, and able to manage multiple tasks.
  • Willingness to learn new software and processes.

Ideal Candidate

The ideal candidate is someone who is dependable, takes initiative, and enjoys working in a busy office environment. Someone with experience in construction administration, glass, building materials, or manufacturing would be a great fit.

Please submit resume to sylvia.figueroa@expresspros.com

More about this job

Skills

  • Microsoft Office
  • Haskell
  • Glassware products
  • Google Gmail
  • Process customer orders
  • Estimating
  • Organise information
  • Customer experience
  • Customer service
  • Construction industry
  • Communication skills
  • Organizational skills
  • Attention to detail

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