Office Manager

Dental Office Manager

Location: Morgantown, WV Job Type: Full-Time

A local dental practice is seeking an experienced Dental Office Manager to oversee daily operations, staff, patient services, billing, insurance, and office administration. This is a hands-on leadership role for someone who understands both the patient-care and business sides of a dental practice.

Responsibilities

• Oversee daily office operations, scheduling, patient intake, and records

• Hire, train, schedule, and supervise administrative staff

• Manage employee performance and disciplinary matters

• Oversee billing, collections, insurance claims, A/R and A/P

• Handle patient concerns and ensure excellent customer service

• Maintain regulatory documentation, office policies, and compliance

• Manage supplies, workflows, payroll, and office technology

• Identify opportunities to improve efficiency and patient experience

Qualifications

• Previous dental office management or dental administrative leadership experience

• Knowledge of dental terminology, procedures, insurance, and premedication protocols

• Experience with dental billing, insurance claims, and collections

• Strong staff leadership and communication skills

• Excellent organization, attention to detail, and multitasking abilities

• Experience with dental practice-management software and Microsoft Office

• High school diploma required; healthcare/dental administration education is a plus